UtiliQuest Employee Reviews

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stressful
Damage Prevention Specialist (Former Employee) –  Manassas, VANovember 17, 2017
its a locating job so you have to over work yourself to get your job done. and you have to work weekends to be able to have a clean load for next week
Pros
pay is good
Cons
stressful place to work
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Training oppertunities
Lead Claims Investigator (Current Employee) –  CaliforniaNovember 7, 2017
Utiliquest does a great job training employees for the job they are hired to complete, employee benefits include an assigned company vehicle that you take home
Pros
independence
Cons
advancements
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Not the ideal place to work the strees lvl is to much to handle
Utility locater technician (Former Employee) –  Monterey Park, CA 91754October 24, 2017
The strees lvl is so high that ur mistakes u do on the field can get u fired if the camera on the truck does not strees u more then what U r

Also lead person on the field makes u do stuff the class teaches u not to do
Pros
You learn a lot
Cons
Everything they teach you nor to do on the field you’re superviser on the field tells u to do it
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Very stressful
Damage Prevention Specialist (Former Employee) –  Nashville, TNSeptember 25, 2017
This is the perfect job if you like being stressed. Immediate manager was great, but at the end of the day all they wanted was to get tickets done and make money. The well being of employees and their stress levels didn't seem to bother the regional manager.
Pros
Great coworkers, compnay truck and gas card
Cons
stressful, long days
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Great job.
Damage Prevention Specialist (Current Employee) –  Fort Wayne, INSeptember 12, 2017
The pay is good. Advancement opportunities. Paid job training. Vacation time and PTO. Minimal supervision. Able to set your own schedule. Home everyday.
Pros
Good pay, minimal supervision.
Cons
Long hours, production driven, high cost of insurance.
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Ridiculous hours, pay does not match production expectations
Damage Prevention Specialist (Former Employee) –  Golden, COSeptember 12, 2017
If you're single with no hobbies, this type of work is good for saving up money but not much else. You're expected to work always no exceptions and throw in the on call 24 hours for on e week every two months. It's a lot to ask of someone
Pros
Plenty of overtime
Cons
More hours than can be handled, never a day off. Your work output will exceed your pay
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Great place to work if you can deal with the drive cam.
Utility Locator (Current Employee) –  Beltsville, MDSeptember 10, 2017
Work as much as you like. there will be mental stress at times when dealing with difficult locates but other than that this is an awesome place to work take home truck as long as your performance is good you'll be getting a raise just like they say and they give bonuses for going damage free for a year. Great personal freedom in this place work at your own pace and work as much overtime as ya like.
Pros
Plenty of money to be made and consistent work year around.
Cons
Drive cam
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its ok if you like not seeing home much
Gas Operator Certified (Current Employee) –  Hampton, VASeptember 9, 2017
benefits and pay are great. micromanaged, sometimes condescending, dont keep their word. the industry is awesome but the company is not. company vehicle, phone and comp. drive cam in the truck, gps, cell control, and comp gps. they watch closely which really isnt a bad thing but if you sneeze wrong you get in trouble for it.
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A very unfulfilling place to work
Administrative Assistant (Former Employee) –  Colton, CASeptember 8, 2017
The techs are great, but the organization is filled with issues. Place is being ran to the ground due to poor leadership and management. There are some good people in management, but they are far and few in between. Turnover rate is unbelievably high, training in many cases aside from initial technician training is nonexistent. The job can be very stressful and demanding and there really isn't a support system.
Cons
Micro managing, no support from dept Supervisor or manager
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A good company but not enough employees
Damage Prevention Specialist (Current Employee) –  Wall, NJSeptember 1, 2017
This can be a really good job but they want speed as well as precision. There is not enough help. For the most part it is a good job, but sometimes the hours can be too much and take time away from you and your family. You almost feel guilty if you can not finish your jobs due to emergencies during the day, not enough help and length of jobs
Pros
Be your own boss
Cons
Don't always have help when you need it
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Great entry level job.
Damage Prevention Specialists (Current Employee) –  Fresno, CAAugust 29, 2017
Great working environment for anyone looking for an entry level job. Has many new skills that can be acquired if you take the job seriously. Lots of driving.
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What I learn with Utiliquest you have to sacrifice quantity than quality.
Utility Locator Technician (Former Employee) –  Beltsville, MDAugust 20, 2017
If you want to take your time to do your job better you are wrong because you are not going to make a good production. To get a good production finish all your ticket in a record time. They evaluate your production according how much you did and not how good your work is. If your production is lower than other workers you send you home when they don't have a lot of tickets. Sacrifice quality than quantity.
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Too demanding and they dont trust you
Locator Technician (Former Employee) –  Alpharetta, GAAugust 19, 2017
Pay is, eh, but the work is easy once you get it. They are super demanding, and leave you no time for family. Drive cam gets everyone in trouble, and they are way too quick to suspend for petty infractions. They also make you wear hard hats, even if you're locating in the middle of a Prairie.
Overall, not worth the pay or stress.
Pros
Company truck to take home
Cons
Everything else
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good
Locator Technician (Former Employee) –  Richmond, VAAugust 18, 2017
Its a good job depending on if you like being outside or not. You work in all types of weather such as rain, sleet, snow, ice, and etc. Also Make sure you have tick spray or something.
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Great place
Dispatcher / Admin (Former Employee) –  Riverside, CAAugust 7, 2017
Every day was something new.. Logistic team worked well together and helped each other out. Supervisor were also ready to assist anyone who needed help
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was not ran llike a professional company should have been
Locator (Current Employee) –  Gainesville, VAAugust 3, 2017
overloaded everyday, supervisors have no concern for their team, management was lazy, no desire to help or look after employees, expected to do more then reasonably possible
Pros
benefits, pay
Cons
everything else
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Not a career, at least not in or around the Valdosta area
Utility Locate Technician (Former Employee) –  Valdosta, GAAugust 2, 2017
I trained in Savannah GA and the company provided a stipend of $35/daily and a hotel room for the 4 week training that was required. The training is the only good part of the job really, the rest was not.

Pros: Company vehicle, tools

Cons:
-Vehicle has DriveCam. Records on a 10 second loop and if a wreck or accident happens it will take the 10 seconds before and record 10 seconds after the incident and upload to a server at night to be reviewed by a 3rd party and sent to your manager if they find you in the wrong. The DriveCam is sensitive and will go off if you hit a curb, railroad tracks, speed bumps, etc... So always be aware of what you are doing because you may end up in a training video where the class gets to watch you dig for gold.

-Inadequate training. Once you are on your own you will realize that the training you received doesn't cover what is in the field and when you reach out for support you are not given any and sometimes may receive a sarcastic reply or treated as if you are unintelligent.

-Ticket quotas. They will tell you that there are none if you're new, this is false. You have to maintain a 3.5 ticket rate per hour. Which means at least 3 tickets need to be closed per hour and working on the next one or else you will be docked on your performance and have a warning form to complete which basically means you have to pick up your numbers or they will let you go. This is really not great because some tickets will have you working longer than expected, so you will try and do quantity instead of quality. This method fails miserably and is the reason
  more... the company is, if it hasn't already, losing its contract with windstream.

Be wary going into this company, do your research and make an informed decision, not just one based off my review but others as well.
  less
Pros
Company vehicle, tools
Cons
Everything else
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Great experience
GPS Mapping Technician (Current Employee) –  Strongsville, OHJuly 21, 2017
Great experience, but low pay for the work and condition you work in. They think they need to always be watching you and for a person as honest as I am, Its very demeaning and says they don't trust me.
Pros
Company Vehicle
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very easy to make a mistake and be fired over it
Locate Technician (Former Employee) –  Fayetteville, GAJuly 18, 2017
to much micro management but you learn a lot about utilitys and how they work.
you get your own work truck and supplies. and the training as
good as well.
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enjoy heat this is for you
Locator (Former Employee) –  Hampton Roads, VAJuly 7, 2017
they have you work in all kinds of weather and you have to take breaks around your work load. some days its fun others days it is exhausting. they promote who they want,
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Overall rating

3.2
Based on 134 reviews
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Ratings by category

Work/Life Balance
3.0
Compensation/Benefits
3.2
Job Security/Advancement
2.7
Management
2.9
Culture
3.1