Office Manager needed to supervise and coordinate all clerical functions in the branch, including implementation of policies and procedures, use of computer hardware and software and staff training and orientation.
Recruits, hires and supervises qualified clerical staff.
Ensures accurate and timely clerical work flow, implementing agency policies and procedures.
Exercises effective problem-solving techniques in dealing with employee behavior and job performance.
Maintains positive relationships with patients,physicians, referral sources, payors and other health care providers and responds promptly and appropriately to their concerns.
Appraises ongoing job performance of assigned staff on a timely basis, utilizing appropriate documentation.
Works with Quality Performance/Quality Improvement Manager to implement Quality and Performance Improvement activiites in the branch office.
Performs other duties as assigned by the Director.
MINIMUM two years experience in home health industry. MUST HAVE HEALTHCARE EXPERIENCE.
Minimum two years technical school or Associates Degree.
Ability to analyze problems and processes and to provide sensible and economical solutions needed.
Good verbal and written communications skills needed.