Entry Level Help Desk
VSCHOOLZ, Inc. - Coral Springs, FL

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QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIRMENTS

The qualifications and skill requirements for this position include:

  • K-20 school setting experience preferred
  • Familiarity in helpdesk setting
  • Experience in Microsoft operating system
  • Experience supporting a diverse user base; extensive computer applications knowledge
  • Knowledge in academic enrollment
  • Excellent written and verbal communication skills
  • Sufficient maturity in interpersonal development needed to contend with potentially challenging

situations

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILTIES
The functions and responsibilities for this position include, but are not limited to:

  • Perform hardware and software trouble shooting
  • Knowledge in Microsoft Office 2011 for Mac with extensive knowledge of Outlook connected via Exchange
  • Networking (Mac) to Microsoft environment (includes shared folders, printers, email and network permission etc.)
  • Knowledge of apps such as iMovie, Final Cut Pro. (Preferred)
  • Knowledge of OSX Mountain Lion, Lion and Snow Leopard
  • Knowledge of iPhone and iPad email configuration to exchange
  • Experience in Microsoft operating system
  • K-20 school setting experience preferred
  • Excellent written and verbal communication skills

Indeed - 17 months ago - save job
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