VACATIONS TO GO Employee Reviews in United States

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Ethical Customer Oriented Company
Cruise Consultant (Former Employee) –  Houston, TXSeptember 1, 2015
Vacations To Go is a very customer oriented company, encouraging employees to establish relationships that last by providing all eligible benefits the clients are entitled to. This is a very ethical company.

The best part of the job is working with the clientele, you establish relationships that brings them come back to you again and again for their vacation planning.

The most difficult part for me was the commute, I live about 35 miles away and the Houston traffic has become so congested it would take over an hour to get to work.
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Shows Favoritism
Travel Consultant (Former Employee) –  Houston, TXMay 19, 2016
I worked for this company for a short period, and soon discovered at the company Christmas party that they show favoritism! During initial training you are told that you have four months on the training floor and that management is there to help you. That is not true! The training managers are non-approachable and have no patience for new people. Their main concern is about the numbers, not about the learning curve and helping their new employees. If the training managers don't like you they will go to HR and tell them that you are not a fit. HR is on the side of management always, not the employees. There are other great travel agencies that have a competitive edge over Vacations To Go.
Pros
Decent schedules
Cons
Very poor mananagement
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When its good its good, but when its not...
Accredited Travel Agent (Former Employee) –  Houston, TXMarch 6, 2016
The first three months of the year are the best in terms of revenue! Management shows favoritism! If you're willing to work 50 hours a week or more then VTG may be for you.
Pros
Discounts on cruises
Cons
Hours
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Good pay if you can close, long hours
Travel Consultant (Former Employee) –  Houston, TXJune 24, 2015
Not a bad place to work. You can make good money here just don 't look for opportunities to advance and make more money. If you are asked to become a manager, you will actually see your pay drop if you are any good at all as an agent. Commission only. No paid time off. You have to get through the first six months. Upper management is disconnected from the agents.
Pros
Can make good money as long as time off and time with your family are not important to you
Cons
No paid time off. Little room for meaningful advancement. Not a good work/home balance
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Sweat Shop
Sales Representative (Former Employee) –  Houston, TXJuly 22, 2016
Start off with minimal pay and work long hrs to make it to $100,000. And that amount is a farse no one is making that kind of money.
Pros
None
Cons
Long Hrs minimal pay
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Productive and fun environment. A commission ony sales environement where you truly get out what you put in.
Travel Sales Assistant (Former Employee) –  Houston, TXAugust 17, 2015
Although it is a competitive sales environment, it is a fun and rewarding place to work for. You truly get out what you put in at this company. If you put in the necessary work during the peak or "wave" season, you will be rewarded financially. My only complaint is hard working individuals are not rewarded soon enough with better shift schedules. Initially, you are required to work weekends, and instead rewarding the employees that exceeded in sales with schedules that allowed them to have some weekends off they promote based on seniority.
Pros
Money to be made by just simply picking up the phone. No cold calling required.
Cons
Weekend shift schedules
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Productive fun place to work but seasonal
Travel Counselor (Former Employee) –  Houston, TXJune 25, 2014
Sales were acquired thru phone calls - some days were busy other days were not.

The hardest part of the job was dealing with customers who were not sure of what they wanted and sometimes they took up all of your time but did not schedule a booking.

The most enjoyable part was that your friends all came to you for their cruise bookings and you were able to provide valuable assistance to them.

Also another perk was the cruise lines encouraged us to take cruises on their ships at no costs to be familiar with them.
Pros
freedom of work schedule
Cons
the benefits were minimal.
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fun fast paced environment
Accounts Payable Administrator (Former Employee) –  Houston, TXNovember 15, 2015
Great fast paced environment to work. You can make lots of money as an agent and win trips. Management can be sort of a click so just beware.
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Good job security but terrible work environment
Online Editorial Assistant (Current Employee) –  Houston, TXAugust 6, 2012
Most of the promotions here go to men. The environment is very negative, because they often don't fill open positions with qualified employees but still expect the employees to do the work of the higher position.
Pros
decent benefits, matching 401k, get to work at a computer all day
Cons
terrible pay for those not on commission.
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Travel Agent
Sales Representative (Former Employee) –  Houston, TXDecember 1, 2015
Enjoyed working with the public putting customers on great cruises. I loved the opportunity to win prizes and cruised and the great Christmas party.
Pros
Great environment
Cons
Commissioned based
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poor salary structure
Travel Counselor (Former Employee) –  Houston, TXNovember 18, 2013
poor salary structure based on commissions but payable only when client pays in full... it can take more than a year. Also you can loose your sale when you are at lunch or out of your hours if another agent talks to your client and close the sale, even if you have been working with your client for several days (unethical)
Pros
casual dressing
Cons
poor salary structure
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Flexible and an enjoyable place to work
Travel Consultant (Current Employee) –  Houston, TXNovember 12, 2013
Management and co-workers are good to work with. Great benefits.
Pros
great benefits and able to travel
Cons
schedules and growth
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VTG is a CALL CENTER...nothing more...
Cruise Counselor (Former Employee) –  Houston, TXJune 3, 2014
I worked at VTG for about a year and I never met the owner of the company - he's on cruise-line sponsored vacations throughout the year. The president has his own "clique" and you're not in it! I never saw him on the floor while working there either.

When the Sr. Director of Cruises left (a tenured and very well-liked member of management), the president sent out a one-line email offering no positive comments.

Department management is usually given to anyone who will take the position. The groups department has a manager with absolutely no people skills whatsoever and an assistant manager that walks around the department in bare feet all day.

You are hired as part of a "training class" and fed into the various departments at completion. Upon arrival in the department, the tenured people told our class to look for a job immediately - they all had their resumes out. Our class of sixteen (March 2013) has three people still employed there. It is a revolving door - three new training classes are constantly running through new hire training.

All of the floors have various "lunch rooms" where most people bring their food for the day because most employees can't afford to eat out. Don't drink too much while you're working though - there's so many people packed into the departments that there's generally a wait to use the bathroom.

If you work a late shift, you will be walking through a dark, open (not fenced-in) parking lot late at night. Bring a can of mace or other protection.

Work here as a last resort...
Pros
Some travel benefits - the company keeps most...
Cons
See comments
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Comment – December 31, 1969

The turnover speaks for itself. There are three simultaneous training classes throughout the year.

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Fun place to work, but schedules for newbies are less than desireable
DEPARTMENT MANAGER (Former Employee) –  Houston, TXMarch 25, 2015
Enjoyed working here. Opportunties for advancement. Easy product to sell. New-hires will be required to work weekends or nights (or both.)

Be careful about wanting to move up in management. Sales agents make more than managers.
Pros
Very social place, lots of good friends
Cons
Upper management is not the best.
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Fun and easy money!
Sales Professional - Vacations To Go (Former Employee) –  Houston,TxAugust 26, 2015
Fun and easy money! Great company to work for, I would recommend this to anyone. The commissions are awesome here.
I think the company now has around 600 sales people.
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productive
Travel Consultant (Former Employee) –  Houston, TXJune 7, 2015
I love helping customers from different cultures and countries, being part of a happy memory. The work hours were great and the environment conducive, only down side will be getting paid only once a month on full commission considering the fact that some people have families and bills at different dead line.
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The world is your oyster!
Travel Agent - Cruise Specialist (Former Employee) –  Houston, TXSeptember 26, 2014
VTG was a great place to work! Starting with extensive training, the staff makes sure you are ready to hit the ground running, and continued education and opportunities to earn and win trips are always there. The managers and supervisors are there to support the sales staff, in fact, at VTG it's all about the sales staff! Learning about the world, travel, geography and cultures was so thoroughly enriching, and the ability to make really good money. The toughest part of working there was starting over again each month, since it was a straight commission position, but if I could work remotely from where I live now, I'd work at VTG again!
Pros
free or deeply discounted travel.
Cons
straight commission and no earnings if you do decide to take a vacation yourself.
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Great work environment but compensation is lacking
Master Cruise Agent (Current Employee) –  Houston, TexasMarch 9, 2015
The only way to make money at this company is to work 80 to 90hrs every week and I work to live not live to work. If I got paid better working that much would be be okay.
Pros
manage yourself
Cons
pay
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Overview
Travel Agent (Cruise Specialist) (Former Employee) –  Houston, TXJune 11, 2015
Great work environment. Everyone is down to earth. Little opportunity move up with the company. Very micromanaged, and pay structure is very poor.
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Hard to make money as a agent
Travel Agent (Current Employee) –  Houston, TXJanuary 28, 2015
This company draws people in with the though you can make over $100,000. If you work 24/7 it may be possible. There are 500 agent and maybe 10 make that money. Most is $40,000 or less. You work verry hard. Company take 75% and agent 25% of commission. If there are problems with a customer, company takes it out of you pay. High turn over. I have been her going on 7 years and it is going down hill with the competition.
Pros
you can get a job here very easy
Cons
can not make money and have a life.
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Overall rating

3.5
Based on 38 reviews
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Ratings by category

Work/Life Balance
3.0
Compensation/Benefits
3.2
Job Security/Advancement
3.0
Management
3.1
Culture
3.4

VACATIONS TO GO Reviews by Location