Vail Resorts Employer Reviews

The Keystone Lodge & Spa is a wonderful place to work. There is a distinct family atmoshere and commradery amongst employees.
Accountability, best practices and constant improvement are emphasised along with strong values.

Prepare restaurant and team for daily service, Prepare revenue reports & cash bank, Excellent guest service through training of employees & anticipation of guest needs, Hand over pertinent information to PM manager.
Learned more about & got better at managing relationships with clients & employees.
Limited direct supervision, looked up to as a leader – more... throughout the restaurant operation.
The hardest part of any job is to not physically be able to meet the requests of the guest such as a table during peak hours when there are no tables remaining. Managing guest expectations through communication, such as during the reservations process, assists mitigating guest dissatisfaction.
The most enjoyable part of this job was working with a team that was quality driven from top to bottom, from front to back. Exceeding the guest expectation was at the fore front of every employees mind and showed through in their actions. Training was a joy as the employees all wanted to learn and applied what I taught them. – less

This is not a job that will provide a comfortable living for a first year instructor, however some of the more seasoned ski instructors make reasonable amounts of money with tips and an unparalleled work environment. It takes a month to figure out who will be the manager on a given day in a given area, but most of the people promoted to manager are – more... very capable and helpful. Tips are extremely unpredictable and intermittent. – less

low wages, high turnover rate, horrible benefits, horrible company

Very enjoyable workplace with good co-workers. Unfortunately this industry is not really stable. Turn over is crazy from the top to the bottom.

During my time with Vail I saw a lot of co-workers from many departments getting laid off, fired or not get the hours they were promised depending on how busy the weekend is.

If your looking for a winter job – more... for the pass and good memories do it. Long term you will face a lot of politics on all levels.

Cheers – less

Meet a lot of interesting people and cultures. Locations beautiful

Loved the job at horizon pass lodge supervisor was great but manager was horriabl. No one one was on the same page so many times one person tells you one way and another person it was different. Mgr always shouting to supv from her office contradicting her training. It was bad. Vail Resorts seems like a good company to employees but try talking to them – more... about bad management and no one will support you. I talked with human resource s several times no support at all. Won t recommend them to anyone – less

One of the worst companies I have ever worked for. The job, management, and coworkers I dealt with directly were satisfactory: Vail corp itself is the quintessential soulless corporation. Vail does not see its employees as anything but a disposable resource. Since they are located in vacation spots, there is always someone who will be ready to take – more... your place as an employee and Vail holds this over your head constantly. I saw too many people get fired for miniscule reasons (usually resulting in a drug test that includes marijuana) near the end of a slow ski season obviously in order to thin their workforce without having to pay out unemployment. In addition to this, many had employee housing which were forced to vacate within only 3 days (this is somehow legal for Vail). The police also more than routinely show up at employee housing, dozens of times a week, and although the official police must respect your rights, Vail's private security force can enter any on-property residence and search at their discretion (at which point they can invite the police) as well as detain individuals.
If you get a job with Vail, my advice is this: start looking for another job and place to live as soon as you arrive at your new location, because otherwise there is a good chance both will be stripped from you on a whim. – less

In a typical day we process flowers in the morning then arrange any pre-ordered daily arrangements. Take new orders for flowers while selling any gifts to customers. Then deliver the flowers. The owner is fabulous and supportive. My co-workers help me learn new styles of floral design. the hardest part of the job is time management, We are always busy – more... and staying prepared is essential. The most enjoyable part is that i get to make people smile and feel special when I deliver to them. – less

I have to post, because I really don't understand the negative reviews. I am a 46 year old woman who has been working part-time for vail resorts for the last 5 years in a variety of capacities. Everyplace I have worked within the company has become like family. We all support each other through the BS in the other parts of our lives, and it truly is – more... a safe haven in every way. Further, if your desire is to move up to decent paying jobs within the company, there are plenty of opportunities. If you want to enjoy easy part-time work at some of the most beautiful places on earth, well this is the right place. – less

I hold other seasonal jobs with housing buildings that ar no where near as nice as these but they still manage to mess this upx heroin addicts. Upper management don't understand anything of reality on the mountainand I'm even seeing one of my new bosses change into one. I won't be coming back

Management sucks all the do is sit at there desks and drink STARBUCKS ALL DAY !!!!!
The phones were so busy customers were rude. Do you think the team leads would help out??? NO.

VR all they do is use you.. with low pay. There always hiring "I wonder Why"?? If it was a great place to work people would not leave...... Please look else where. I left – more... and so did many others. – less

I was on the coaster crew so i would show up drive up the hill after getting the work instruction and complete the job

Vail has a great culture and they make plenty of time for you to enjoy yourself. It is always a great experience, if for a season or a career.

When I first began working for Vail it seemed like a great company with great goals and as time went on I quickly saw all of the negative things I had heard were true.

Whoever does the hiring does a horrible job. Basically working with my fellow employees is like working at a frat house. All everyone does is party, do drugs, and came here for the ski/snowboard – more... benefits so they don't take their job seriously. Every day people call in "sick", people go home early, and there's no responsibility or accountability. It's almost as if Vail caters to their poor work ethic making it easy for them to be slackers. Management doesn't want to give their employees any responsibility or more than they can "handle" so things that should be part of their job description are ignored and pushed on to the few responsible people at work.

The benefits are great, but because Vail makes it so easy for people to take advantage of their benefits there doesn't seem to be an incentive to earn them or use them responsibly. It's sad that people can't get benefits and do their job, but that's the reality we live in so I believe there should be some sort of earn and gain within the company to ensure people are here to not only play, but work.

One positive is that because I am a hard worker and I am literally the only one in my new staff that has never called in "sick", never shown up late, or never requested a holiday off I did get promoted and with that came a raise. It is definitely nice to be recognized for working hard and earning a deserved promotion.

Another negative is Employee housing. I would never live in Sunrise Employee Housing again.

My boyfriend & I are paying close to 400$ a month to clean up after our suite mates (who share our kitchen & bathroom). They leave food out for days, never wash their dishes, leave crumbs and spills all over the counters, and everything we touch (handles of microwave, fridge, sink knobs, etc) are coated in grease. We've had to use our sink in our personal room to wash our dishes because the big sink in the kitchen is always too full of dirty dishes and food. We've also never used the dishwasher, because they have taken it over as a dirty dish storage area. They also don't flush the toilet and leave it very dirty.. if you know what I mean.

I've made multiple reports, taken photos, talked to three different people in the housing department and every time they pretend they are going to do something and nothing changes. We've called the cops because they party so loud, yell, scream, play music loud at 3am, etc. and all housing has done is offer to change our apartment. So instead of them being punished they wanted to allow them to stay and make a mess of the apartment and let those who are following rules and upkeep move.

The price is way to high to be living in a college dorm room type of situation cleaning up after people and dealing with parties when there is no punishment. The rules clearly state you'll be removed if you don't obey certain guide lines and it's a total joke. I will never live here again and I don't suggest it, especially if you have early work hours and want decent sleep. – less

What was SSV and is now the Rental/Retail division at Vail Resorts is a horrible place to work. I cannot stress enough how little they care for their employees. They're unspoken motto is that there will always be hordes of young people migrating to the mountains so why bother building loyalties and developing staff when they can save on payroll by never – more... having to promote anyone or give out merit increases. Stop into any of the rental stores and ask the managers how long they have been in their position, the majority will say it is their first year. Its a shame because in my time there I watched talent get frustrated and walk away. Managers at smaller volume stores (and some larger stores) do not receive lunch breaks. (They will tell you, you are supposed to take a lunch break, they tell you cant leave if you are working without another manager, and but when you have 2 managers per store, you end up working the store solo 2 days a week and therefore cannot leave the building for 9 hours). I used to have to sneak away and beg my employees not to tell just so i could leave the building to use the bathroom. Pay is laughable. I was a store manager making about 24K/year. I was hired as year-round employment and every spring they would dangle that title over all of our heads and make us fear that we didn't have jobs for the summer. Seriously, do not waste your time. They say a perk is working on the mountain, but when you can't leave the building to go enjoy it, thats not a perk, its a tease. – less

This is a top heavy company in which upper management does not connect with those in the trenches at all. There is zero job security in this company. They will let you go with no warning as soon as the holiday rush is over even if you thought you were not hired as seasonal that's how they classify everyone in the retail realm. I met some really great – more... people as co-workers though. The compensation of a ski pass is viewed as a huge way to make up for the terrible pay. Employees are just a row on a payroll sheet, not people with lives. – less

Working at Vail Resorts is really useful. I've learnt a lot about costumer service and relationships with customers. Co-workers are incredible, they are extremely capable of teaching you and helping you with their experience. Besides, they are really out going and friendly. The most enjoyable part of the job is learning and begin able to put into practice – more... what I learn every day. – less

Loved the job , wonderful guests, could not have off for any holidays ever. Little time to ski or enjoy the mountains. Life is too short to work all the time. Pay was not good considering the hazards of the job tips were excellent. U never knew what to expect from management moody. Company sold after 2 yrs stayed 2 more yrs.Started by 5am done 10 hrs – more... later. Great benefits health dental pay-flex life.Car wash Beautiful place to live most people exercised and were good health. – less

My work day was starting with taking a lift and going to work in a restaurant on top of Rocky Mountains.I was working with very good people from South America and South Africa .Our managment team was amazing . Everyday was incredible ,there was a lot of job that needed to be done but also we've got a time to enjoy the beautiful view out there .