Pros: high quality team work environment
Cons: no pto/ sick accrual, limited health insurance options, low pay
Prepare restaurant and team for daily service, Prepare revenue reports & cash bank, Excellent guest service through training of employees & anticipation of guest needs, Hand over pertinent information to PM manager.
Learned more about & got better at managing relationships with clients & employees.
Limited direct supervision, looked up to as a leader – more... throughout the restaurant operation.
The hardest part of any job is to not physically be able to meet the requests of the guest such as a table during peak hours when there are no tables remaining. Managing guest expectations through communication, such as during the reservations process, assists mitigating guest dissatisfaction.
The most enjoyable part of this job was working with a team that was quality driven from top to bottom, from front to back. Exceeding the guest expectation was at the fore front of every employees mind and showed through in their actions. Training was a joy as the employees all wanted to learn and applied what I taught them. – less