Large company run like a small company
Customer Service Representative (Current Employee) – Broomfield, CO – April 27, 2017
Vail is a large company run like a small company. Advancement is difficult, compensation is meager and consists of a lower salary than competitors and a free ski pass. Tasks are not well delegated and responsibilities are not well defined, particularly amongst departments. Upper management can't understand why there is heavy staff turnover, middle management will often find out their department is responsible for a report or a project at a team meeting, instead of having it assigned previously. Lower management will often take on responsibilities without consulting their team or analyzing their team's capabilities, and then expect their team to perform even when overwhelmed. Staffing at all levels turns over constantly, to the point that a contact for one season will be gone partway through the season.
You get a free ski pass but that's it. You get lots of stress, responsibility, and low pay in return.
Free ski pass, complimentary tea and coffee, surprisingly good health plan and associated "professional" discounts.
Long hours, low pay, little recognition, hard to advance.