Growing Residential Remodeling Firm Seeks Office Administrator/Sales Support Representative
Valley Home Builders, Inc. is seeking an energetic and outgoing Office Administrator for their offices in Santa Clara, CA. This position has broad responsibilities including general clerical and telephone duties as well as sales and marketing support tasks. This individual will be heavily engaged with prospective clients, existing customers, subcontractors and vendors, and Valley Home Builders personnel. Applicants should be highly motivated, organized and friendly, have strong multitasking abilities, exceptional verbal and written communication skills and be well versed in general office management techniques. Knowledge of the construction industry and Spanish language skills are preferred but not required.
Answer all telephone inquiries into the business; engage potential clients to learn about their proposed projects; hand off sales leads to project development personnel; maintain ACT! Database of leads and generate reports as necessary. Manage the front desk of the business, interacting with delivery personnel, greeting customers, ordering supplies, coordinating delivery of plans/payments/paperwork, etc.
Manage subcontractor agreement process and ensure that all subcontractors have appropriate insurance coverage; contact subcontractors and/or their insurance agents to obtain certification documents; maintain files and manage online tools that generate “triggers” for specific, date-driven milestones.
Support the sales staff by contacting potential clients to set up site visits and handling a variety of specific requests from the existing customer base. Support the marketing staff by assisting in Home Show preparation and collateral ordering; attend Home Shows as necessary; assist with online presence management, photo shoot scheduling, and award submissions to various agencies. Maintain the online presence of the company through online updates, posts, and blogs. Support the production staff by ordering products and services needed at the customer job sites.
The ideal candidate will have strong computer skills with expertise in Microsoft Office applications. Knowledge of ACT! Software is a plus. Excellent writing and communication skills are essential. Knowledge of social media best practices ( i.e. Facebook, Pinterest, etc.) is desired.
Work Hours and Compensation:
This Office Administrator is a full-time, permanent position requiring a minimum of 40-hours per week. Office hours are from 8:00 a.m. to 5:00 p.m., Monday through Friday. Some weekend work is required for home shows, approximately six weekends per year. The right candidate will be paid between $18.00 and $20.00 per hour and is eligible for overtime pay.
Candidates should have, at minimum, a high-school diploma; a college degree in Marketing or Business Administration is preferred.
Valley Home Builders, Inc. is a rapidly growing residential remodeling firm serving Santa Clara and San Mateo counties. We help our customers realize their dreams and transform houses into homes. See our website for more information about our company.
How to Apply:
Please send your resume with a cover letter telling us why you would be a great hire for our firm. You may also fax your resume and cover letter to 408-625-7652.