Pros: coworkers are dedicated to the patients that they help
Cons: favortism, lies, and very poor management
`the manager of hospital billing plays favorites. people who have worked for the company over 10 years are overlooked for promotions & people who have barely been there a year are promoted; people with much less experience and knowledge of the field. the manager openly admits that she likes to work with temps because the union MAKES IT HARDER TO GET RID OF PEOPLE. if she does not like you, or if her favorites do not like you, she will look for, or even make up reasons, to fire you. she believes all gossip & does nothing to shut it down, but if the gossip is about her or her coordinator, they are quick to ask who is saying what, so those people can be punished.
the workload is unreasonable...you are to complete 50 accounts per day. i have never in my 13 years in this industry been made to complete 50 accounts per day in follow up. she does not care if you are sick, she only cares about if it is you who are sick or a family member because 'you have certain rights if it is your family.' and are 'protected' i was told if it is a family member who is sick.
i have a disability and i was forced to use a broken chair, the manager refused to get me one that wasn't broken. they do not accomodate people with disabilities there. it was my dream to work for valley medical center, but that dream turned into a nightmare. i was brought on as a temp for a denial specialist position & was told three days later not to tell anyone why i was there...very shady! it was proven that she lied to the union about my employment there. management is not trustworthy.