Customer Service Rep/ Sales Associate MLO (Current Employee) – Fort Lee, NJ – January 15, 2017
Nic place to work but honestly very poor salary scale and not so friendly HR. All my co-workers have been best till date very friendly, helpful and guide you at times of difficult situations. Company promotes a lot of internal growth but with very minimal pay scale like a .30 or .60cents raise. Also no bonuses at all. Definitely would have worked there longer if the benefits and pay scale was good. All my managers are amazing an very supportive. i have honestly learnt a lot in this place with 4 years of experience in hand.
Part Time Teller (Former Employee) – Sparta, NJ – March 29, 2016
I really enjoyed my time at Valley, and they were very gracious in my maternity leave. They went through a slew of managers, but the sales manager who is still there, was the best and most fair I've seen.
Bank Teller (Former Employee) – Passaic, NJ – March 7, 2016
friendly co workers and managers. A typical is helping customers with there daily bank transactions. Like chasing checks, depositing and withdrawing money from their accounts. hardest parts could be identifying counterfeit bills and also keeping your box with no difference at the end of the day.
Maintained files of cancelled checks and customers’ signatures. Compared previously prepared bank statements with canceled checks, and reconcile discrepancies. Prepared statements for distribution to customers’ and stuffed envelopes.
Product Specialist (Former Employee) – East Newark, NJ – November 4, 2015
I loved working for this bank. It was a small friendly work environment. We knew each and everyone of our customers and their needs. I enjoyed the personal service I was able to provide to each person who walked in our branch.
Customer Service, Training Supervisor (Former Employee) – NYC, NY – November 1, 2015
Upper management interacts on their personal relationships with subordinates. There's no recognition for employees if you do not fit the face of the majority of upper management's circle. Salary's aren't competitive; subordinates should not be making more than their managers. The company is not uniformed, it lacks structure and professionalism from the top to the bottom.
Bank Teller (Former Employee) – Succasunna, NJ – October 20, 2015
A typical day at work would be handling customer transactions and proving our teller work. I learned how important banks were to the residents, communities, and businesses. Also, I learned about the time value of money and mortgage loans. Overall, management did a fantastic job of keeping our customers satisfied. My co-workers and I would work together to maintain the success of our branch. The hardest part of the job was finding your mistakes after a teller proof sheet would have an error. The most enjoyable part of the job was coming into work everyday and interacting with my customers and co-workers.
General Teller Services (Former Employee) – 295 fifth new york,ny 10016 – August 10, 2015
My typical day was calm and relaxing, I learned Head Teller position.Management was very pleasant to work for.Co-workers were very nice and a joy to be around. The hardest part of the job was getting hand of things.The most enjoyable part of the job was taking care customers with their friendly smiles everyday.
CSR/Teller/New Accounts (Former Employee) – Langley, OK – August 1, 2015
Most of my days were spent working with the public to ensure that all of their needs were met. Somedays it would be opening accounts and others it would be more taking care of small things like debit cards and online banking. I became close to most of my co-workers and developed good relationships. The hardest part of the job was not getting enough training to do all of the things I desired to do. The most enjoyable part was getting to know both employees and customers.
BANK TELLER (Current Employee) – Little Falls, NJ – July 19, 2015
Very repetitive and you'll easily get bored. It's crazy how often petty office drama does occur in between. They always talk about how they want sales but don't do anything about it if you don't make them. Little to no commission for opening accounts, so little intentions to make goal.
SENIOR VICE PRESIDENT & CONTROLLER (Former Employee) – Espanola, NM – July 16, 2015
Valley National Bank was a very pleasant place to work. It had been in business for 50 years and was a highly respected financial institution in its market area which was Espanola, New Mexico. Unfortunately prior management had made loans which put the institution in a precarious financial position and it was ultimately acquired by another bank. The management team was almost all new (within the last 2 years) and was quite competent. Most enjoyable aspect of the job was the positive atmosphere with co-workers in spite of the general knowledge that the institution was not in a position to survive. The hardest part was watching the ongoing deterioration with no prospect of a turnaround.
Representative (Former Employee) – Wayne, NJ – July 14, 2015
I really enjoyed working here, the only bad part was when the economy was going down in the dumps, it got a little depressing calling some of the clients for money. Reason being, we were starting to call a lot of good people who were going through hard times. It wasn't like that before. Management was pretty cool, as long as you kept yourself busy, they didn't bother you and your day would go by fast