Care Manager (Former Employee), Southfield, MI – July 20, 2012
Pros: decent work hours, nice community
Cons: if you didn't drive, up up up very early in the morning to hustle the buses and then walk to office. micromanaged
It was my first Corporate position, working in a office building. Impressive from the outside, but on the inside...there was a definite division between clinical and non-clinical staff. It was apparent in terms of ethnicity. I say no more. Supervision was more in tune with how much profit could be obtained by not approving care.
While the pace is comfortable, communication & organizational methods could use improvement.
Patient Care Coordinator, RN/MSN (Current Employee), Jacksonville, FL – May 25, 2013
Pros: flexible hours; comfortable working environment
Cons: little room for advancement.
I review medical necessity and determine allowed days for authorization of in-patient behavioral health services. I respond to beneficiary inquiries and concerns and work directly with facility reviewers to ensure they are current on correct submission of authorization requests. Consult with VO physicians when providers fail to meet contract requirements.
small company that kept downsizing and needed more funding.
North Staff (Former Employee), Coppell, TX – April 14, 2013
Pros: worked overtime when needed
Cons: to many chiefs not enough indians
while the programs for Mental Health and Substance abuse are many, this company had a shortage of funds to assist with the need of the Dallas population needing those services. and without any funding there was very little work
Credentialing Specialist II (Former Employee), NORFOLK – March 19, 2013
Pros: location
Cons: training, management
NOT A GOOD WORKING ENVIRONMENT. EVERYTHING YOU DO ON THE COMPUTER IS MONITORED. DIR OF CREDENTIALING/ MANAGEMENT SHOWS FAVORITISM. IF YOU ARE NOT RELATED TO SOMEONE IN MANAGEMENT OR ARE NOT IN THEIR FRIEND CIRCLE THEN YOU ARE TREATED UNFAIRLY. IF YOU CHALLENGE OR QUESTION PROCEDURES OR METHODS, DIR OF CREDENTIALING/MANAGEMENT GETS INSULTED AND BEGINS – more... FINDING MORE FAULT WITH WHATEVER YOU DO. TRAINING IS MINIMAL AND POORLY DONE. VO DOES NOT GIVE YOU CREDIT FOR ANYTHING YOU DO OR SUGGEST - THEY ONLY POINT OUT YOUR MISTAKES. CO-WORKERS VERY UNHAPPY AND OVERLY STRESSED. VO EXPECTS YOU TO DO SO MUCH WITH INADEQUATE TRAINING AND TOOLS. HR BACKS MANAGEMENT AND DOES NOT PROTECT OR RESPOND TO EMPLOYEES. – less
Triage Consultant (Current Employee), Chesapeake, VA – December 12, 2012
Pros: money
Cons: degrading demeanors no excuses allowed
Take phone calls for miltary members. I learned that the mangement is sadistic and racist. The hardest part of the job is the poor management and lackof leadership. They blame the immediate changes in protocol on the government but it;s because they want to enforce their idea of poor managemnt.
Was this review helpful?Yes (4) – No (4) – Comment
Discharged – December 27, 2012
You would be accurate in your critique of the management team. I worked in Arlington and they, VO, had aspirations of developing a team contrary to what DOD as a reporting agency but VO claimed to be better than Ceridian lol
Value Options
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
excellent
Customer Service (Former Employee), Coppell, TX – November 14, 2012
great place to work, great supervisors and co-workers, excellent training
Current Consultant (Current Employee), Virginia – September 28, 2012
Pros: going home after working in a punitive environment.
Cons: lacks service delivery to our service men/women/families.
Inadequate training of managers, supervisors, quality auditors, and clinical trainers; and they have little idea of how their behavior impacts the employees, which in turn affects service delivery. The MOS program has fractured greatly since ValueOptions went live with the program in November 2011.
The hardest part of the job is working with incompetent – more... managers (this includes upper management), supervisors, quality auditors, and clinical trainers.
The most enjoyable part is going home after being glued to your cubicle for 8-10 hours. – less
IT Management (Former Employee), Reston, VA – September 25, 2012
Cons: don't bother
This company is not an ideal place to work...if you work in IT make sure you do not take a job here unless you are absolutely desperate and homeless and haven't eaten in 2 months.
Discharged – December 27, 2012
You would be accurate in your critique of the management team. I worked in Arlington and they, VO, had aspirations of developing a team contrary to what DOD as a reporting agency but VO claimed to be better than Ceridian lol