Agency means well however in certain house the work environment is very stressful. Manager can be demeaning towards not only staff but residents as well. Appears to hold grudges to. Ive been here for a year and while the residents appear to be growing, they are too dependent on staff. Part of this is because Management doesnt allow them to do things on their own when theyre capable. Stressful hectic work environment where everyone speaks behind your back instead of comming to you with the issue. Favortism, if you make the manager mad, no hours for you. There is also no support from the higher ups.
I mean the Director of the houses will back you up for sure, and actually listen to you and try to solve your problem. Overall working here is like High school. Gossip, populars over unpopular.