VANGENT
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
13 reviews

VANGENT Employer Reviews

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Very fun and rewarding experience.
Korean Customer Service Representative (Former Employee), Sandy, UT –
It was my first job experience and I liked it a lot. People and the company were wonderful.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Good working Place
CSR (Former Employee), Corbin, KY –
I leared alot about this job and it was great place to work at
the coworkers was all freindly
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Productive
Customer Service Representative (Former Employee), Richmond, VA –
A typical day was receiving inbound calls from Medicare providers about consumer products.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
not appreciated
Customer Service Representative (Former Employee), Coralville, IA –
Pros: fair pay
Cons: lack of support
When it comes to respect I feel like I was railroaded. I feel the company was trying to cut costs and nit picked the job people were doing. Giving good customer service was sacrificed by the use of double standards.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Great
Customer Service Representative (Former Employee), Phoenix, AZ –
Pros: great supervisors and managers
This is a great company to work for. Took inbound customer service calls for Medicare Beneficiary's.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Place to Learn about Medicare
Customer Service Representative (Former Employee), Phoenix, AZ –
Pros: free lunches
Cons: training was not good
Vangent was a company that dealt with government contracts. I was a temp to hire for Medicare.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Productive environment with positive enforcements
Customer Service Representative (Former Employee), Chester, VA –
Pros: working hours and pay
Cons: it was only temporary
Vangent was a great place to work I just regret the layoff due to company needs. My supervisor was great he didnt micro-manage but always kept me informed about what was going on with my personal metrics.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Vangent
Customer service rep (Current Employee), Corbin, KY –
Pros: lots of friends
Cons: cookies and cakes for rewards
Morale is very low, no support from anyone that works there except coworkers that are unhappy as you are.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Good place to work.
Trainer (Current Employee), Richmond, VA –
Being a part of General Dynamics allows for growth. There are numerous opportunities if you would not mind relocating.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
very knowledgeable of Medicare
Call Center Supervisor (Former Employee), Chester VA –
I had my good days and bad days with this company. It was very stressful especially when I couldnt help the people as much as I wish I could and the rules sometimes wasnt fair.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Poor management, and not a secure workplace
Customer Service (Former Employee), Chester, VA –
Pros: benefits
Cons: job security, short luches, poor management
Great coworkers and benefits, however management was poor.
Was this review helpful?  YesNoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
New Experience
Customer Service Representative (Former Employee), Lawrence Kansas –
Pros: training, supervisors, benefits
Cons: technology, scheduling
This was my first job, and it was quite the experience because I learned additional communication skills and actually received some real work experience. It was hard to work while attending college, but I made it happen. It is a high security facility so wearing badges was mandatory. The hourly wage was great. The only cons was technology having phone – more...  cut offs with the clients involved and maintaining a schedule with the project manager and supervisors. – less
Was this review helpful?  Yes (2) NoComment
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
Clients vs. employees
riverview, FL (Former Employee), gen med tier I –
Pros: benefits, compensations, work schedules
Cons: work values
Vangent valued their clients more than their employees, if the company can find a way to balance the two it will be a awesome place to work. Overall for a seasonal assignment the company has great intentions.
Was this review helpful?  Yes (1) NoComment

About VANGENT

Vangent, Inc. is a leading global provider of information management and business process outsourcing services to government, – Read more