My typical day would start by taking the patient to the exam room for Vitals and explanation of the medical procedure. then back to my desk to pull charts and prepare for the next days procedures, check insurance authorization were present and secure if not, When the patient procedure was complete I would enter charges, request copay or balances, explain balances, schedule the treatment protocol. Answer phones, balance daily receipts, contact Comercial Insurance Company regarding unpaid claims. Collect medical notes needed for resubmission and resubmit claims for payment.
The Doctor once said this office runs like a well oiled machine. I was proud to be part of that team.