Great place to work with great benefits.
Level 1 Desk Side Analyst (Former Employee) – Las Vegas, NV – August 13, 2015
If you're looking for a fun/energetic place to work, Venetian Resort and Casino is the place for you. They serve great benefits and is ultimately a reputable company to work for.
A typical day at work consists of communicating with guest daily, troubleshooting their Internet issues, as well as resolving team members challenges throughout the property.
I've gained all my Information Technology experience from Venetian and the coworkers I had were helpful, friendly, easy to talk to when needing assistance.
Hardest part of the job is being able to escalate a trouble ticket to a higher level as it may be out of your authorization and power to resolve.
The most enjoyable part of the job is being able to interact with different types of people. There are hundreds of guest checking in/out of the Venetian and you meet a variety of personalities which makes the job interesting and fun.