Started off great, ended horribly
Customer Service Representative (Current Employee) – Fort Worth, TX – September 12, 2017
When I first started with Ventura, the work environment was great. The balance of work was manageable, sometimes even enjoyable. However the company has gone though many changes in the last 8 months or so, much for the worse. The workload has at least tripled and the stress level has risen with it. No one seems to be able to keep up and most everyone I talk to leaves each day with work left unfinished, including myself, because there's not enough time in the day to deal with everything. This causes even more stress because our customers are not being serviced at the level which they have come to expect, and the company is apparently unable to keep up, while at the same time trying to expand. It is spreading the employees too thin. I know I am not the only one looking for new employment.
Vacation for time worked
Stress level, unbalanced workload