Productive environment to work in
customer service (Current Employee) – Danbury, CT – April 1, 2015
It's a good company in general, it has a well known name in the market, however, they do not offer good pay nor benefits for all their employees. It is good for who wants to learn, especially young and new attorneys or people who are still in law school (interns), but not the best place to built a career or if you expect to make money.
The best part for bilingual people is practicing their skills as most of their client base is made of Spanish and Portuguese speaking.
Management is very tough, quick to find problems with your work but slow to reward you when it comes to efforts, they expect you to do more work every day but they do not bring up proper compensation for it.
The hardest part of the job is dealing with attorneys who are very picky about the way they want things done and eventually dealing with rude customers. The phones also ring off the hook which makes you feel like you are working at a call center.
Free lunches once in a while, practice language skills and people skills as well, nice looking office, central location near everything
bad pay, bad hours, a lot of work, stressful, no benefits