Veris is committed to ensuring that this area of the business continues to grow. We have experts in this area on our staff, and this is an area of investment both internally and in business development. Planned for this practice are an external service desk, where clients can either outsource to Veris completely, or transfer to the Veris service desk for nights and weekends coverage, working directly with their existing systems where this makes sense for the client.
As a ServiceNow partner, Veris is utilizing the ServiceNow system internally. This is one of the highest ranking, nationally known Service Management tools on the market today. To see an online demo and visit the ServiceNow site, click on the ServiceNow logo at the bottom of our page.
Whether you are looking for a completely outsourced Service Desk, or you want to more finely tune your metrics around your existing Help Desk or Service Desk, or you want to talk about how our Nights and Weekends Service Desk can work with your existing service desk, we're here to help. – less–ZoomInfo