Very demanding, fast paced environment
Record Retrieval Agent (Former Employee) – Ephraim, UT – December 5, 2014
Verisk Health is a very forward thinking company as far as business ambitions go. As an employee, I felt management did not really know what it took to achieve the goals they set for us. They ask for input, but disregard it. Even though we each had our own cubicle space, we changed location and teams every few months. We were required to maintain a high volume of calls, enter notes, and collect huge amounts of records every day. I learned ways to increase my computer skills and glean a lot of information in one call. My co-workers were regular, every day people. I made some good friends. Breaks are short, lunch is barely long enough to gulp down your food. The advantage of that is that the work day is shorter. In Ephraim, they provide the workers with two lunch rooms with microwaves, fridges, coffee machines, and a foosball table. There are frequent competitions, monthly birthday cake, and other recreational activities. This is an effort to improve team work, relieve stress, and keep us informed of the constantly changing details of the job. Sometimes I resented these activities because we were still required to maintain our volume of calls. This would be a great job for a highly competitive, assertive, computer savvy, high energy person.
the office administrator is personable and enthusiastic.