Customer Service Representative (Former Employee) – Northfield, NJ – September 7, 2017
I loved the job. First of all, they appreciated their employees and compensated them with pay rates that they could actually live off of. We had big pay and big benefits, all the stuff that people desire to receive from an employer in exchange for their time, hard work, and dedication.
The job was super-busy. I started out in a huge store and then moved to a kiosk type situation where I had more responsibilities, but it was less busy. I like busy stores because the adrenaline starts pumping, and then my day ends before I even realize it.
I was a "customer service representative," but I did everything including sales. Sales was just something I had to do for an hour or so before the salesperson came in, though. It wasn't my role. I mostly handled billing issues, customer complaints, and paperwork audits. I activated phones and supported the sales people. I opened and closed the kiosk and did shipping, inventory, and merchandising, as well.
Verizon's managers were good managers who knew how to treat people and how to run their stores efficiently. They were some of the best managers that I've seen in my life's journey. I can't think of one manager that was not good at his or her job. Some of the salespersons were a little arrogant, but I guess that was just their personalities.
My employment ended for a really goofy reason. Wish I could do it over again but can't. I thought I'd leave them a review, though. If the company is anything now like it was in '05, then everyone who loves tech should get a job there ASAP.
On a typical day at work at Verizon Wireless I would encounter great coworkers, fast pace work environment, and the management was outstanding! I would definitely recommend working here to just about any individual.
An awesome environment to learn and interact with people of diverse backgrounds.
Sales Representative (Current Employee) – Waukegan, IL – August 24, 2017
Although not an easy job at first, you will learn to enjoy the experience and relationships one develops with customers and co-workers. Ultimately you will have the skills and confidence to present products and services.
Being a current Verizon employee has some perks. You can get a discount on a new phone, a Verizon data plan, and build customer relationships. You can also see all the new phones and tablets before they are released.
At Verizon I am a sales representative. I have a lot of interaction with the public and it can be time consuming and force you to really think about things due to everything that can happen to or inside a phone. I love the people I work with and the environment I am in. I am just looking to get into one full time job with more hours to offer.
Store Manager (Former Employee) – Seattle, WA – May 3, 2017
I enjoyed my time here. When I was at this company I was able to manage a team, generate leads & in turn revenue, as well as create the store work culture. This experience offered me a great chance to develop my people management skills and sharpen my leadership abilities. I enjoyed leading people and supporting customers.
Great people to work with, although not particularly excited about the work they are doing
Sales Representative (Former Employee) – Lexington, MA – April 3, 2017
Overall, my experience working at Verizon Wireless was enjoyable. A typical 9-5, on-your-feet sales job, in which interpersonal skills, customer service, and attentiveness are key. The most enjoyable aspect about working for VZW is the competitiveness of the sales team and the friendly competition between regional branches. Unfortunately, the location I worked at was not an adequate space for people to comfortably work 8-10 hours a day.
A typical day at work was going into the office, keeping up with the promotions that were recently launched, and waiting for customers to walk through the door.
What I learned from working here was the way of solving issues and using my time wisely. Many customers would go on to complain about their bills or malfunctions going on with the phone and so adjustments would have to be made to your schedule in order to provide excellent service while also doing your job which is mostly selling products.
Management was poor, in my location the store manager was always complaining about how much work she had to do which motivated me to quit. Although the store management was poor, I couldn't say the same about higher management. I personally knew the owner and was pleased by how much of a nice guy he was along with the district managers.
The workplace culture was also pretty interesting. People from all kinds of different interest worked at my previous location which made the job a little easier to work with even with the annoying boss I once had.
Wireless Consultant (Current Employee) – St. Louis, MO – March 23, 2017
Had a blast working for them and learned a lot! This job taught me a lot about dealing with different people. Also how to manage and teach others how to do something I'm good at. I'm more patient and more understanding. Working in an environment like that makes you multitask and be accurate. I'm so great full for my experience there.
Sales Representative (Current Employee) – Oyster Bay, NY – February 6, 2017
Worse job in Long Island. Management sucks. They're all incompetent. They're strong with favoritism. They try to train employees to basically rob customers. They're the worse company. I wouldn't recommend my worse enemy to sign up and deal with this job!
Sales Consultant (Current Employee) – 71st and Pacific, Omaha, NE 68106 – January 17, 2017
Working at AWIRELESS I gained more person to person, interactive skills. This business is really unorganized for the most part. products and prices are always unclear and incorrect. Very little guidance as a new employee. Ready for change. Easy money