Verizon Wireless Employer Reviews

A great company to work for, but you have beginning family or social family. Company demands a lot from there employee. If you would not be able to balance work and life, not the company for you.

I worked for a authorized retailer for Verizon in Dallas area. A typical day was working a scheduled 6 hour shift. I would work on EROES website and CSOKI websites to help customers define needs of their Verizon accounts. I would sell additional items as well and was very organized individual when doing so.

This position was straight commission and – more... the people I worked with would always willing to help each other out when needed. I relocated to Albuquerque area in March 2013 so I had to leave this great company. – less

I loved working for Verizon Wireless. It was a very rewarding experience.

This job had excellent pay and benefits. I prefer and consider myself much better at customer service and "fixing problems" than at selling in a competitive environment with others with an unrealistic quota.

Sales. Learned to how communicate and sell products.
Management was firm. Coworkers were friendly.

A typical day at work in a retail sales environment is very competitive but rewarding if you put in effort. During my tenure at Verizon Wireless I've learned the value and importance of working together toward a common goal.It makes ones work-life more enjoyable and fulfilling. Also I learned that a positive/memorable customer experience is what sets – more... us apart from our competition when it all said and done.

The hardest part of my job is having a non-cohesive management team and my most enjoyable part are my colleagues and interacting with different personalities when I help customers. – less

Had the opportunity to work with a great team, and learned a lot about being a sales consultant. Trainers at this company were PHENOMENAL and until this day I bring the information they taught me to various companies. The most enjoyable part of the job was that the location was working at was ALWAYS busy and booming with customers. The most enjoyable – more... part of the job was being able to learn so much from my co-workers, and networking with various people of difference occupations. – less

Fun environment, but also very fast paced due to flux in customers. Some days are very busy while others are slow.

This is a very fast paced, catch on quick job. You are scored on everything. They say 40 hours a week, but if you are low on the scorecard, you need to do overtime so you don't get writtem up which leads to being promoted to a customer. There is no work/life balance which is why this is great for someone single and has nothing else to do in their other – more... 16 hours of the day. There is no job security.... you can lose your job over anything and everything so you must be a positive person even when you are having a super bad day.If you like calliong centers, then you will love this job. – less

Great experience, and can be a fun place to work at. Very diverse, and everyday is different. My co-workers have become very close to me, and like family. I have a learned a lot about the wireless industry and how to accept change.

Maybe the corporate office in NJ is better than the operations and logistics department that I work in which is the WORST. Very little opportunity for growth and advancement with this company. The pay does not measure up with the enormous profits that this company makes. The performance measurement's that you are rated on are unrealistic and unfair – more... and are only in place to protect the companies bottom line by keeping YOU on the bottom! – less

Very fast paced, highly competitive and professional environment

+'s
Great benefits including tuition reimbursement
Opportunties to advance
Training
Clear corporate goals and culture
-'s
Enormous company = bureaucracy and A doesn't know what B is doing at times

A typical day involved handling technical calls and escalated calls from other groups.

The days are pretty steady and laid back. I've worked at two(2) locations and I found it easy to work with everyone. I did encounter a hardship however, due to management not being honest and it nearly cost me my job. my co-workers now are amazing and it has been a very long time since I've been able to connect and work with the kind of people that – more... I'm currently working with right now. I'd say that the hardest part of the job is trying to make a descent living. At $8/hour plus commission and the stakes are raised every month it makes it rather hard for a man with 2 kids to maintain any kind of positive lifestyle. I found myself always scrambling to stay afloat and when the goals change by $900 in a 4 month period and your percentages are all ready lower than all the other cellular phone companies its becomes a little disheartening. The most enjoyable part of the job in my opinion is the contact I get to have with all the different kinds of people. Being around other people is my driving force and so to have that as a part of my life is very important. – less

It's really up to you whether or not you succeed at this job. The quotas are competitive, but if you educate yourself on the products, you do well selling them. Also, you work closely with other reps and tend to build strong, fun work relationships. The retail hours get difficult at times, especially during the holidays.

Clean very professional environment the company took care of employees and gave great recognition luncheons

Benefits great, retail or whatever job you get, has its pros and cons, the longer you are with any company, you learn.

Verizon had a good corporate culture of learning and teamwork.

Thrive in an environment where performance is linked to compensation