Verizon Employee Reviews in United States

Found 10,044 reviews matching the search
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a typical call center with some perks
Business and Govt Tech support (Former Employee) –  West Valley City, UTMay 25, 2016
a relatively good place to work for a few years, or possibly make a career out of it, if so inclined.

lots to learn about technology in phones and computers.
decent work environment, with some really good people.
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Was a great company, but in the last years it's changing
Member of Technical Staff II (Former Employee) –  Chandler, AZMay 25, 2016
When I started, this company had a GREAT culture. But in the last few years, it seems like the company no longer cares about the employees, and that they're only numbers to be used and discarded.

I supported retail stores, so would start my day in the dispatch office collecting information for what I needed for tickets/projects. Then I'd drive to the stores needed and do whatever was on the schedule for that day. Was nice to have the freedom of not having managers look over my shoulder, although dealing with traffic was difficult sometimes.

My coworkers and I all got along, and worked quite well as a team. We would routinely help each other in whatever the other team members supported.
Pros
1/2 price on cell service
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Good
Salesforce Consultant (Current Employee) –  Alpharetta, GAMay 25, 2016
It is very nice working here. The company has great culture and roots. Diversified teams and lots of things to learn. IT aligns with business, helps to have broader perspective of how IT enhances the business.
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Fast paced environement
Solutions Manager- Coach (Former Employee) –  Panorama City, CAMay 25, 2016
Great company to work for. Benefits are great. Working in a retail environment allows you to bond with your co workers. I was looking into more administrative position while I work on my certifications. If Verizon provided a more consistent schedule it would be the best job.
Pros
excellent pay, great benefits and fast paced environment
Cons
non consistent scheduling
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Great company to grow with
Solutions Specialist (Current Employee) –  New York, NYMay 24, 2016
Verizon gives me the ability to grow and the training is fabulous. There are so many channels that you can move into and the tuition reimbursement is a great perk.
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Great, friendly and professional workplace environment
Inbound Customer Service Representative (Former Employee) –  Phoenix, AZMay 24, 2016
I would recommend anyone to work for ASURION. There is no discrimination what so ever and the focus is more on the low level workers than the workers with authourity
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Excellent workplace
Sales Representative (Current Employee) –  McKinney, TX 75070May 24, 2016
Fun and friendly environment, the whole company works together as one. Everyone is so happy and to meet one another and work together, filling in at other locations and training at corporate locations.
Pros
Great management, fun workplace, excellent company to work for
Cons
none
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Great work enviornment
FIELD TECH/CABLE SPLICER (Current Employee) –  Newburgh, NYMay 24, 2016
It is a great work environment. I have great co-workers. The hardest part of working for Verizon is working outdoors. The most enjoyable part is being out on your own while fixing and solving problem.
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Challenging position
Sales (Former Employee) –  Amherst, NYMay 24, 2016
Sales and equipment repair reviewed and adjusted accounts to fit the customers needs great team atmosphere learn something new everyday fast paced job, making sure all customers leave with pleasurable experience.
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Good
Sales Manager (Current Employee) –  Bulrington, WIMay 24, 2016
Good place to work for an entry level job. reps can make more money than managers and hard to move up despite top performance track record
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Positive Experience
Wireless Sales Consultant (Current Employee) –  Tampa, FLMay 24, 2016
Very flexible, you can pretty much build your own schedule. You can make as much as you want, but will have to put in the time and effort.
Pros
Flexibility of schedule, decent commission structure
Cons
Retail hours, no scheduled time off, have to work lots of hours to make good money, consumers sometimes dont like the Verizon name, so theres customer service issues
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Great Job
Wireless Consultant (Former Employee) –  McPherson, KSMay 24, 2016
Great work environment. Great place to develope personal relationships. Management went above and beyond making sure we had the propper training and information to deliver to the customers.
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Good Place to work for
Financial Services supervisor (Current Employee) –  Franklin, TNMay 24, 2016
Great place to work and great benefits. Schedule is based on your seniority 50% and 50% performance. so helps an employee own their schedule
Pros
good benefits
Cons
n/a
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Work you to the bone
Cable Splicing Technician (Current Employee) –  Silver Spring, MDMay 23, 2016
No regard for family life
Most management Ok,
co-workers are great
everyday is busy, lucky to get off on time
forced OT
great place to work if enjoy being monitored and tracked day in day out, and constantly questioned
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Verizon
C & MB Retention and Sales Specialist (Current Employee) –  Oxnard, CAMay 23, 2016
Great company to work for, but the union hierarchy made it a bit difficult to manage a well rounded life. Overall the company had great benefits and perks for great performing
Pros
pay
Cons
schedule
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Feeling changes on management
Customer Service Representative (Former Employee) –  Murfreesboro, TNMay 23, 2016
Associate Directors of call center rotated on a semi-annual basis so the job is determined based on who you're being managed by.
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Producitve Work place
Customer Service Representative (Former Employee) –  Wallingford, CTMay 23, 2016
Set schedules, time off was amazing. But not much support from management. Fast pace work environment. Stress level was severe.
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Excellent training
HR Coordinator (Former Employee) –  SeattleMay 23, 2016
Verizon has an excellent training program. The benefits are great!

There is a lot of opportunities for growth. I really appreciated the experience. I learned a lot here.
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Premier Telecom Company with an Extremely Talented and Successful Tax Leadership Team.
Tax Director-Research and Planning (Current Employee) –  Basking Ridge, NJMay 23, 2016
Verizon is the Premier Telecom Company with an enormously talented, and highly focused Management Team that has a “Clear and Present Vision” for Verizon’s future.

Verizon prioritizes and delivers superior Telecom Solutions to all of its Customers. Putting its “Customers First” translates into increased market capitalization creating significant annual returns for all of Verizon’s Shareowners, Investors and Employees.

Verizon has a World Class Tax Organization that is managed by a Brilliant Tax Leadership Team that contributes to Verizon’s global success.
Pros
Outstanding Company, The Customer’s Experience is a Priority of all Employees, Extremely Talented and Driven Management Team, Delivers Superior Annual Returns to its Shareowners.
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Toxic High stress environment.
Sales and Service Representative (Former Employee) –  Elmira, NYMay 23, 2016
The company is a sweatshop environment with toxic high stress work conditions in the call center. Not family friendly.
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Overall rating

3.9
Based on 10,337 reviews
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