Handling calls throughout the day with customer and technician
Customer Service Representative (Former Employee) – Garden City, NY – August 22, 2017
work different tours etc,load the technician work for the next day,make calls to customers to confirm their appointment,etc,speak to the technician through out the day closing out their work and look for more work for them to go out on.Love speaking with the technician,My dislike was working different hours ,Didn't like working nights,Love working working the early hours,Was very stressfull ,a lot of pressure coming from management.
Working days get 1hr lunch and 2 15mins breaks
Had great medical benefit