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4,983 reviews

Verizon Employer Reviews

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Good place to work because of fellow workers despite management,
Construction Cable Splicer (Former Employee), Plano, TXJuly 20, 2014
Pros: pay and benefits
Cons: management has a very anti-employee attitude
This is a good place to work, with great benefits,and compensation. The atmosphere with the fellow workers makes it a fun place to work, The biggest draw back to working at Verizon is the company's attitude toward management style. The company chooses to be very adversarial towards it's employees.
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It was hot
Sales Representative (Former Employee), Venice, FLJuly 20, 2014
Pros: i worked (mostly) with good people
Cons: my manager was very strange
It was very hot working back there. They never turned the air conditioner. What upset me the most was that I was never recognized for my good work,
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Long Hours
Manager In Training (Former Employee), Mentor, OHJuly 20, 2014
Pros: benefits, tuition reimbursement, salary
Cons: long hours, high turnover, insufficient training
streneous work, long hours, constant micro managing, short breaks, inconsistent goal attainment.
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More Work, Less Pay as time goes on
Retail / Business Sales Manager (Current Employee), Rancho Santa Margarita, CAJuly 20, 2014
There are great benefits, however, the pay is getting less and less as time goes on.
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Part time job
Sales Associate (Former Employee), Burke, VAJuly 19, 2014
Long hours, less pay, and deal with all kinds of customers!!
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Job/home life is put on a strange balance
Customer Service Representative (Former Employee), Federal Way, WAJuly 19, 2014
The hours fluctuate and you never know when exactly you'll be off work, but job security is locked down tight and the hours are constant.
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Great Employer, Excellent Benefits
Senior Customer Service Rep (Former Employee), Southfield, MIJuly 19, 2014
Pros: annual bonuses
Verizon Wireless was one of the best companies to work for. Not only were you compensated for your hard work and dedication, but the benefits were beyond excellent.
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Incredibly stressful, degrading and toxic work environment
SALES CONSULTANT (Former Employee), Scranton, PAJuly 19, 2014
Pros: pay and benefits
Cons: incredibly toxic and harsh work environment, excessive pressure from management, constantly threatened with harsh discipline and termination of employment.
Verizon is an incredibly toxic company who degrades and devalues their employees. They manage through intimidation, constant threat of harsh discipline and termination of employment. They require employees to act unethically and improperly with customers and I deeply regret giving them three years of my life. I would not want my worst enemy to work – more... for this company. – less
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Verizon
Customer Service Representative (Former Employee), Chandler, AZJuly 19, 2014
 Increased and Maintained overall performance and commitments while assisting with escalations and sales support.
 Created customer satisfaction survey, drastically reducing potential problems.  Consistently awarded leading Performer month over month for balanced
performance.
 Ranked top 10 out of west area call center for first and second quarters
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Travel, installs, repairs, projects, work remotely and daily challenges
MTS 3 Specialist (Former Employee), Taunton MAJuly 18, 2014
Pros: challenging, and expect the unexpected at a montment notice.
Cons: training was hard to come by. had to learn on the fly.
I was able to work from home and have access to all our equipment and to maintain and upgrade. Was able to work with our customers remotely and fix most issues remotely unless it was required to be on site. Work all daily tickets and worked and managed all projects and calls remotely. My work was never boring as there was always a new challenge that – more... some had and worked it with our team. – less
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soilid experience with solid company
Customer Service Facilitator (Former Employee), Rochester, MIJuly 18, 2014
Pros: room for advancement and growth
Prepared all paperwork for payment and closing of account(s)
Assisted customers with phone inquiries and technical support
Initiated and processed new customer accounts
Understood many company products to promote to customers
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upbeat
Customer Service (Former Employee), lacey waJuly 17, 2014
Pros: the employees
Cons: being yelled at by customers
enjoyable place to work. but the customers is what was hard. everyone around there tryed to help out as much as they could. management was there when ever needed.
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I love customer service
Customer Service Representative (Former Employee), San Antonio, TXJuly 17, 2014
Pros: experience
I learned I loved providing customer service. I took incoming calls and helped members with information and pay issues.
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Fast paced and Fun environment
Senior Retail Sales Rep/ Manager/Sales Rep (Former Employee), Edina, MN and Peru, ILJuly 17, 2014
Pros: new devices that we get to use and play with before they hit the market
Cons: glass ceiling
* sales of cell phones, plans and internet solutions
* manager of everyday operations including money management, reporting, team members end of day and month paperwork
* constant training for new plans, technology and devices
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Verizon Wireless
Human Resources (Current Employee), Schaumburg, ILJuly 17, 2014
Wonderful company to work for.... Exception people and the advancement potential is fabulous.
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great experience
Customer Service Representative (Former Employee), Irvine, CAJuly 17, 2014
learned a lot from patients and how they would like to be treated and how to address their concerns.
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job stability
Lead Quality Assurance (Former Employee), Cary, NCJuly 17, 2014
Pros: close to home
Cons: every week people got laid off
not very good in terms of job security, i learned a lot and co-workers are great but always ins stress
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Business Sales
Business Sales (Former Employee), Tampa, FLJuly 17, 2014
Bad work environment.

Co-workers lack integrity.

Increasingly difficult to deal with under-educated management.
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Interesting work and great people
Programmer/Analyst (Former Employee), houstonJuly 17, 2014
Cons: layoffs every year
Verizon has been a wonderful company to work for during my time there. Challenging work and opportunity for growth. Hard working staff always willing to help each other get the job done.
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Great place to meet many types of people
Communications Technician (Former Employee), Clinton, MDJuly 17, 2014
Pros: great people, and learn many things about the job.
Cons: over the years lost the connection with the customers.
I did many jobs at verizon from installing phones in homes .business,govt.,and hospitals.

I learn how to work with customers and fellow employees.I was a union rep. and worked many problems out with an employee and management.

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About Verizon

At Verizon, our people are busy changing the world-tackling the toughest challenges in areas like Healthcare, Energy, Public Safety, – Read more