Stressful Work Environment
Senior Customer Service Representative (Former Employee) – Murfreesboro, TN – January 19, 2017
Assisted with customers for account maintenance, Customer billing inquires and resolving, Senior handler for escalated customers, Assist with resourcing and training new hires, Customer call backs for consumer fulfillment of requests, Did price plan analysis to satisfy consumer needs, Equipment sales and some commission based sales and incentives and had advanced training in technical support for troubleshooting phone and the network.
Overall learned this kind of job is not for me. I like to be able to move around more. However, it did teach me penitence with people and not to take any comments personally.