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5,153 reviews

Verizon Employer Reviews

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The best job ever
CUSTOMER CARE REP (Former Employee), Irvine CAAugust 18, 2014
Pros: give plenty of variety.
Cons: n/a
I love change and this job packs it on! The environment is very friendly and youthful. Working for this company gave me a different point of view of technology. Management is great. You constantly switch supervisors, so you get variety of different leadership. Co workers are fantastic. The hardest part is learning new products. The enjoyable part of – more... this job is the cultural atmosphere. – less
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Customer service
Retail Sales Representative (Former Employee), Niskayuna, NYAugust 17, 2014
Pros: working to much
Cons: health care
I work well with others multi task very well. I also speaks properly have a great personality and work well with others. I am a fast learner and can conduct business well. I can teach and direct others trough the day to complete their task correctly. The hardest part of the day for me is going home. I love working hard so that the next day will be completed – more... just as the others. My co workers love me and enjoy my presence because I am always helping others. – less
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Great compensation and benefits
Project Manager (Current Employee), Tampa, FLAugust 16, 2014
Pros: great pay. work and personal life balance
Cons: limited opportunity for advancement.
Good place to work. Great pay and benefits. They provide job and life balance. Limited opportunity for advancement. Typically there are layoffs every quarter.
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Tech Support, Billing, De-escalation, Research, Creativity, Changling, Great Co-workers
Tech Expert (Current Employee), Lincoln, NEAugust 16, 2014
Pros: great benefits
Cons: tech support is now considered an extension of sales.
Verizon Wireless strives to maintain the best network available for users. They pay their employees well and provide great benefits.
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started as an operations consultant and quickly moved into large scale sales and business proposals
Store merchandising & Wireless sales (Former Employee), Verizon Wireless Corporate - BakersfieldAugust 16, 2014
Pros: great benefits
Cons: unreliable income based on seasonal sales
When I started at the company my main duties were making sure that all merchandising and collateral were up to corporate standards. Ensuring company code of conduct was being enforced and adhere to. Verifying contract and clear disclosure on all sales transactions . Once moving to sales my role included greeting clients and uncovering their wireless – more... needs in order to promote products and services to enhance their day to day life and/or business needs. Working directly with the public and being able to provide them with the best possible customer experience. – less
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Engineering Asst.
Planning Engineer (Former Employee), Toms River, NJAugust 16, 2014
I drew scaled drawings and construction work order prints for the Construction Department to build to provide telco service. How to provide outstanding service for our customers.
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Loved working with the publc.
customer service /sales associate (Former Employee), Victorville, CAAugust 15, 2014
i really enjoyed working for this company, the people were great, very friendly and knowledgeable. I really enjoyed working face to face with the public
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High pasted work environment.
Customer Service Advocate / HR Ambassador (Current Employee), Charlotte, NCAugust 15, 2014
Pros: benefits for internal & external customer. constant change to make sure vzw keeps its customers.
Cons: no job offers at vzw related to long term job in hr or jobs related to the legal field.
I currently handle a large call volume efficiently. I handle the customer's issue including cellular devices, bills or the right accessory to fit their needs. I also work with our local Human resources deptartment to welcome new employees. I create exciting informational fairs for our internal employees so they are able to benefit from what Verizon – more... Wireless offers. I am also working with HR to go outside of the center to promote Verizon Wireless and help with the hiring process. – less
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Gave me the opportunities to get where I am now
Operator Services (Current Employee), Massapequa, NYAugust 15, 2014
Pros: helped me get where i am today
Cons: department will no longer exist at the end of aug 2015
Verizon has shown me every day that customer services is top priority when dealing with the public. Most of my customers (although I only speak with them for less than 30 seconds most times) tell me that I have a pretty voice and have been very helpful. I take great pride in helping people and do what is possible to help.
My co-workers are the best! – more... We are a team and work together and communicate to help solve problems we can come across any given day. Working as a team makes everything run smoothly and efficiently.
While at Verizon, I was fortunate enough to have been presented the opportunity to work as a job share in order to both help the company meet their numbers and for myself to return to school to advance my education. I am thankful for that opportunity and now look to return back to the full-time workforce. – less
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Great culture! Awesome pay structure! great sales job for young adults
Customer Service Representative/ Sales Consultant (Former Employee), Riverside CAAugust 15, 2014
Pros: pay, vacation time, benefits, events, contests
Cons: kinda hard to advance your career, work a lot of hours
Great company to work for!
you get paid to help customers decide what devices, plan, and accessories theyre going to purchase.
great management
great traning in all kinds of locations which is really fun
be ready to work!
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It was okay...has its ups and downs
Customer Retention Team Leader (Former Employee), Wilmington, NCAugust 14, 2014
Very hectic and stressful at times. Call center environment so many employees...Policies often change and call volume is extremely high always. Great incentives.
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great
Customer Service Coordinator (Current Employee), Elgin, SCAugust 14, 2014
able to use imagination

ideas are always put to use

structured environment

work = fun
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Pretty great place
Customer service Rep (Former Employee), 1911 N 2200 W Salt Lake City UtahAugust 14, 2014
Pros: flexible, understanding, treat people pretty well and organized.
Cons: not really any there some supervisors are pretty bad there.
A lot of great people flexible overall good place. Learned alot from there made friends.
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Great, fast paced environment
Retail Sales Representative (Former Employee), Waycross, GAAugust 14, 2014
I loved working for Verizon. I learned how to sell to and interact with customers.
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Verizon
Customer Service Associate (Former Employee), Dublin, OHAugust 14, 2014
Pros: got to help customer
Cons: stuck at desk for 8 hours
came to work, signed in and checked email and got ready for the day. Took calls until break then took more calls until lunch, took more calls until second break then more calls until time to go home.
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Fast paced and fun place to work.
Sales Associate (Former Employee), Abilene, TXAugust 13, 2014
I enjoyed working at Verizon. It was a fast paced environment which made my time go quickly. Unfortunately, schedules were never posted in a timely manner which made it difficult to schedule any appointments you may need to schedule on your day off.
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Great place to work and gain experience
Lead Health & Wellness Coordinator (Current Employee), Franklin TN, Huntsville AL, Alpharetta GAAugust 13, 2014
I have worked with this company for over 7 years, starting as an intern. You will be expected to do health assessments, personal training, health education seminars and workshops, and set up wellness services such as flu shots, or mammograms and work with local charity
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Quality employer
Customer Service Rep (Former Employee), Annapolis, MDAugust 13, 2014
Pros: stable employment
Cons: interacting with the irate customer on occasion
Verizon was a quality employer with decent pay. The staff was pleasant and respectful.
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benefits are great!!
Customer Service Rep (Former Employee), North Charleston, SCAugust 13, 2014
the job is not for everyone, but benefits and pay are comparable I guess. I will say its a better work place than a lot of other companies in Charleston, SC.
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Great Place to Work
Coordinator Technical Support (Former Employee), Irvine, CAAugust 13, 2014
The best part of my job is the daily customer contact – knowing that they depend on me and that they count on me to do my best.

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