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Verizon
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7,135 reviews

Verizon Employee Reviews

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  • Job Work/Life Balance
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Good Company to work for if you like technology
Sales Representative (Former Employee), Madison, CTJuly 4, 2015
If you love technology then you will love working for Verizon. Verizon will teach you about the equipment that you will be selling and using. You will also have hands on experience with the customers which allows you to make a rapport with the customers to ensure you make customers for life.
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Fun work day with cool managers
Sales Representative (Current Employee), Lake Havasu CityJuly 3, 2015
managers took an interest in you and your day. had fun with coworkers and jsut had to unload a truck. day is short and the truck is slow
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Run away!!!
Sales Manager (Former Employee), VirginiaJuly 3, 2015
Pros: home based; limited supervision
Cons: no job security, no support to fix issues; billing always incorrect; fragmented business units
Could be a great place to work but the company gets in its own way. Antiquated systems and processes; old school "kirby vacuum cleaner sales" mentality. No professionalism. Commissions never correct and no assistance getting it fixed. Bounced between departments, no response to phone calls or emails. Job is easy but getting the customer what they ordered is almost impossible. Told to submit corrections but they are canceled or set in queue and never fixed.

no job security...positions created and eliminated within months.
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independent job
UTILITY LINE COORDINATOR (Former Employee), Riverside, CAJuly 2, 2015
Pros: your by yourself
Cons: work outside
worked outside, work by yourself, get a phone, truck and labtop to do work. locate under ground wiring. great job! a lot of lifting and make sure to drink a lot of water
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Afni
Customer Care & Tier I Technical \Representative (Former Employee), Evans, COJuly 2, 2015
I would assist customers of verizon. Had great co workers I learned to be able to communicate with members and able to position a conversation with a customer
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fun but stressful
Solutions Specialist (Current Employee), Westlake, OHJuly 2, 2015
verizon lacks good management but the benefits are awesome. Its a means to an end for now. overall its still a good job if your going to school or looking for a new opportunity.
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Good place to work
Project Manager (Former Employee), virginiaJuly 2, 2015
Worked there for many years and had many growth opportunities and met a lot of good people. I would recommend others to apply for jobs at Verizon.
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great
SOLUTION SPECIALIST (Former Employee), Columbus, GAJuly 2, 2015
fun place to work had a blast all the time. fun staff fun enviornment contest prizes fun fun fun fun fu nfu fun fun fun

great benefits great locations
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friendly
Customer Service Representative (Current Employee), Greensboro, NCJuly 2, 2015
Pros: friendly enviroment
Cons: short breaks
great work place good environment. The company really considers the employees when it comes to emergencies and inclement weather and personal family situations.
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fun work place
Assistant Retail Store Manager (Current Employee), Fayetteville, ARJuly 2, 2015
At Verizon I learned key management styles, how to talk to each employee as an individual, coach to success and earn a good income! I worked here for 5 years! I would highly recommend this to anyone!
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Great company to work if you're willing to compensate
Experience Specialist (Current Employee), Cincinnati, OHJuly 2, 2015
Pros: Great benefits and pay
Cons: Work life balance is only good if you are flexible and like working weekends
The retail environment is very competitive, hours are demanding, and very little schedule flexibility during "holiday season". Great place to work for students that need tuition assistance and and working parents that need good health coverage. Promotion opportunities can be limited and usually require relocation.
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Too much Micromanagement - but helped me grow professionally
Customer Care Instructional Designer (Former Employee), Atlanta, GAJuly 2, 2015
They are extremely micromanaging, and their pay for Instructional Design work is mediocre, but great for a midlevel designer.

This job gave me great experience with developing training for Call Center environments
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Good for entry level work
Analyst - Resource Management, Customer Care (Former Employee), Atlanta, GAJuly 1, 2015
Pros: Tuition Reimbursement
Cons: Bathroom breaks, Narcissism rampant
Tuition reimbursement is best benefit but unfortunately once you obtain degree you are more educated than your average Manager.
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productive and fun place to work
Technician Support (Current Employee), New York, NYJuly 1, 2015
There’s limitless creativity and opportunity to drive the next generation of technology.
productive and fun place to work.
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Great company to grow with
Coordinator, Customer Service Operations (Former Employee), Dublin, OHJuly 1, 2015
Excellent company to work for. Plenty of career advancement opportunities. Great benefits and work/life balance. Customer Service is key with this organization.
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Productive
Customer Service (Former Employee), Tampa, FLJuly 1, 2015
I learned time management and how to maintain healthy co-worker relationships. The most enjoyable part of the day was lunch with my peers. The hardest part of the job was dealing with managers with nasty attitudes.
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PRODUCTIVE WORKPLACE WHERE YOU ARE ABLE TO HAVE ALOT OF FUN AS YOU DO YOUR JOB
Customer Care Advocate (Current Employee), Alpharetta GAJuly 1, 2015
Pros: free lunches, customer service appreciation days
Cons: stress level
A typical day at work is motivational huddles before we start our day, kudos and awards when we accomplish things. We are able to have down time outside of the phones to decompress. There is room to advance and grow within the company and management supports and encourages you to do so, and they help you map out a career path to help you get there.
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great place to work, with alot of on job training .
repair tec (Former Employee), little ferry njJuly 1, 2015
Pros: good pay, additional training
Cons: no uniforms, update vehicles
well rounded group of people with a great deal of knowledge and not afraid to teach you. Plenty if overtime if you wanted wit not pressure to work it.
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Enviroment is poor and oppotunities are few.
Customer Service (Current Employee), Greensboro, NCJuly 1, 2015
Pros: Swag passes, Treat passes
Cons: Cafeteria hours, medical deductable.
EPS is the outsourced company Verizon has hired to represent their company. The job itself is not a bad position, but the leadership is to be desired. EPS is disorganized and a lot of personal environment is brought into the work place. The "do as I say and not do as I do" is a standard functionality. Employees are in a low moral culture that does not seem to get better.
Typical work day:
Take inbound calls and resolve customer issues with their phones and billing questions.
What I learned:
The cellular phone business is a very competitive environment and customers want everything and do not – more... want to pay for it.
Management:
A group of individuals who do not care for their employees, view associates as cattle for the slaughter. Majority of management are not trained, have no ambition, and view the job as a paycheck.
My co-workers:
Majority are very young and do not value the workforce as a whole. They are not enthused to come to work and have low moral when there.
The hardest part of the job:
Managers are never available, no advancement opportunities, points system structure, inconsistency, low moral, computers and software are horrible, chairs are broken, stress level always on high.
The most enjoyable part of the job:
The customers – less
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Work is Great. Job is going down hill
Outside Plant Technician/ Lineman (Current Employee), NJJune 30, 2015
Pros: good pay
Cons: horrible working conditions
Normal 7-3:30 shift with options rotating 1-9 shift and Saturdays included. I have learned a lot working for Verizon, from climbing poles to setting poles to building new plant above and below ground to working in harsh weather environments. Job is fun. Hardest part of the job is dealing with Co-workers that stab each other in the back too much because of the fear of losing their jobs. Also the Micro- Management that occurs in a construction field is unrealistic.

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About Verizon

At Verizon, our people are busy changing the world-tackling the toughest challenges in areas like Healthcare, Energy, Public Safety, – Read more

Verizon Salaries

Customer Service Representative
$34,603 per year
Retail Sales Representative
$47,346 per year
Customer Service Representative
$14.14 per hour
Sales Representative
$44,704 per year
Customer Solutions Specialist
$50,000 per year