Pros: excellent benefits package
Cons: must be able to work in a fast-paced and noisy environment and able to multi-task, handling sales and service issues simultaneously at times.
I would recommend this type of sales position to anyone already familiar with wireless communications devices, regardless of age. A typical day for the Retail Customer Service and Sales Associate would include prospecting and growing small to mid-market business accounts and building a "sales pipeline" through cold-calling, and working side-by-side in-store with prospective customers to determine wireless product and service needs that will best suit their needs. The most difficult part of this position was resolving escalated issues, such as billing, and equipment repair and replacement. This position would NOT be a good fit for the individual who is not comfortable with working with the public in a retail sales environment.