Field Operations Manager (Former Employee) – Elmsford, NY – June 25, 2017
Verizon shows up on all lists for best places to work but in the 2 departments I worked in it is a very competitive and stressful environment. The message and overall vision is muddled and lost once it gets to low level management and the workforce.
Financial Service Manager (Former Employee) – Southfield, MI – June 24, 2017
Excellent company to work for I have no complaints if given the opportunity I would return, excellent benefits and work environment - company provides donations to non-profit organizations of your choosing.
current sales (Former Employee) – Westminster, CO – June 24, 2017
Verizon is a great company to work for 401 k up to 6 percent match. Great helath benefits. However it is a for profit company which you here alot from mangers explaining the policies when employees are rumbling over it.. Even the though some of the policies. If you dont mind being a corporate slave. Its all good. I think most jobs are like that now.
Fun Place to work. Verizon has a great training program that last 3 months. during that time Verizon make sure that you have the tools to sale and give great customer service. I never felt overwhelmed in my position.
Operations Manager (Former Employee) – Pleasanton, CA – June 23, 2017
I worked here many years so I've seen a lot of change happen over that time. Some good, some bad! I will say that what I always enjoyed most was the people that I worked with and they way we were all dedicated to the work. Even though it was very stressful to meet most of the deadlines, we were able to do so. Ahead of schedule in a lot of cases. I help build a really strong team of techs and I miss working with them!
For the group I worked in I would say that it was the Benefits, the company vehicles, the people
The bureaucracy got really bad over the last several years, Planning for upcoming projects not planned as well as they used to be.
Assist customers with fraud on their cell phone accounts. We would help members figure out what happened and how to get the problem resolved. We would even sometimes get calls from the fraudulent callers and have to use our skills to stop them from being able to access our member's accounts
Solutions Manager (Current Employee) – Illinois – June 23, 2017
going in and getting told you have to sell every product in the store basically so there is always pressure at the same time we do have fun but company always wants more and more but not willing to give to much back =.
Government Account Management Coordinator (Former Employee) – Huntsville, AL – June 23, 2017
Benefits and compensation are good. Routine layoffs at least once per year...watch out whenever corporate announces acquisition of another company. Advancement opportunities are few unless you are able to relocate. Time off is dictated by service levels in call center environment.
Catagory manager (Current Employee) – Atlanta, GA – June 23, 2017
putting out fires mostly, plenty of management and direction change. leadership tends to debate everything. no real sense of continuity. the best way to get things done is to keep small and off the radar. no back stabbing but little accepted or assumed responsibility for ownership of decision or strategic alliance and goals.
im a contractor as are manty others and they are not so happy
Great team of associates, can't say the same about management.
Retail Sales Consultant (Former Employee) – N Dartmouth, MA – June 22, 2017
Verizon is a very results driven like most sales companies. However, the goals are constantly changing and being escalated monthly. Responsible for meeting quotas regarding new activations, customer renewals, accessory take rate, data take rate, iPads, laptops, business account leads and wireless cards. Depending on the month anyone of these KPI takes precedence over the other. One month you are a rockstar, the next month you are receiving coaching because you missed the mark on a single category. With management, they have their favorites and often times its a "what have you done for me lately" type attitude.
Commission, fellow sales associates, health benefits
Management, no advancement, commission structure isn't condusive to meeting/exceeding KPI figures.
everyone was very nice to work with. over time was available. it was in a great location. the only down side was i don't speak Spanish and most of the customers spoke Spanish so it was hard to under stand them
Manager (Current Employee) – New York, NY – June 22, 2017
There are a lot of opportunities to make good money within Verizon but when it come to career development and growth it falls short. They have been cutting out many jobs and it doesn't feel stable right now.
Great companhy to work with, just know what you're getting into
Store Manager (Former Employee) – Hampton Roads, VA – June 22, 2017
As a sales rep, it's some of the easiest money you'll ever make. It can be a lot of fun too. As a manager, the income goes up, but so does the pressure and the demands on you. Depending on, specifically, who you work for, there's an overall tendency to micromanage to the point of absurdity thus making a difficult job even tougher. If you can handle that, it's great.