Pros: gaining sales skills, gaining great customer skills, meeting new people, working full time
Cons: getting our location closed down, driving more than hour every day, disorganization
Our motive was to help each and every customer who would walk in. We had a certain amount of commission each month that we had to reach, by doing so we had to promote different products we had in our store and match it to the needs of our customers. Maintaining the cleanliness of our store was very important. Every day there was always a new goal set, I learned how to motivate myself enough to achieve any goal I set for myself. I also learned how to maintain calm when a customer is disagreeing with a technical situation, I have learned how to improve the situation. With working at Verizon, the location I was in, we did not have a store manager. Without a store manager it was difficult, we did not have certain things to maintain our store like every other Verizon store, such as cleaning supplies, phones, and our schedule was not scheduled correctly due to no manager. We had one employee who was not trust worthy, but we managed to be able to work with one another. There was a couple of parts of the job that did make it difficult such as, not having a manager it gave us more responsibility on the whole store, we did manage well. Our location did get closed down, another hard part was when I got transferred to the Tolleson location. Being transferred was very hard because I lost many customers that I had built close relationships with as I helped them have a great experience with Verizon. I also lost my team, and had to adjust to a new one. I did enjoy working at my past locations creating new friendships and meeting tons of different people. My past location was very far from home, but it was very much worth it. Moving to my new location I created new friendships and met new people and I learned how to adjust to new surroundings with new people very quickly. Overall Verizon was a good experience, and I learned a lot from it and gained great customer service skills.