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4,915 reviews

Verizon Employer Reviews

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Excellent environment
Senior DBA/Architect (Former Employee), Warren NJJune 23, 2014
Great place to work.
Working in MCS (Mobile Content Solutions) a 100 million customers product, responsible to develop some best practices approach for their development database environments, recently implemented data refreshes from Prod for their dev teams to test on real data, working on backup & recovery process flow, intense code reviews & best – more... practices, schedule some training session with their dev teams, in order to give them some idea about new features and functionalities and how to benefit from them too, main task to create/test/verify DDL & DML scripts to be applied to PROD on release nights; very critical & important task, as need to check/verify diligently. Did work extensively on Advance Queue, CDC setup, FGAC, Datapump, a variety of CTAS & Online redefinitions too. Currently working on setting up RAC/ASM databases and also configuring Shareplex for our DEV dbs.
Env: 11gR2 – RAC on Solaris 10, in total there are 4 environments, each having 4 databases, with one environment running on 2 nodes RAC. – less
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worst job i ever had
Sr. Customer Service Representative (Former Employee), Southfield, MIJune 23, 2014
Pros: benifits
Cons: everything
worst job i ever had. too much to tell. glad the call center closed
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Fast Paced work environment with room to grow
HQ Resource Management Consultant (Current Employee), Warrendale, PennsylvaniaJune 23, 2014
Verizon Wireless is a fast-paced work place with many areas for growth and advancement opportunity. Focused on employee education, training and development.
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Duties
Group Lead/Global Service Representative (Former Employee), Houston, TXJune 23, 2014
Pros: no comment
Cons: no comment
• Provide customer service to Global Care Clients and Internal Representatives and more
• Train employees to assist clients via email, also completed request via email and phone
• Maintain, cancel, and add services for existing accounts, created and installed new ones
• Resolved billing research and technical issues for client accounts and services
 – more... Maintained quality and departmental service levels, as well as monitor other employees
• Established templates and profile guidelines to ensure consistency among employees
• Completed and complied to ISO 9000 certifications and all training required for my role
• Handled and resolves escalations that arose with internal and external questions
• Primary contact for global service specialty corporate accounts and departments – less
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outstanding
Rep Credit (Current Employee), Dublin, OHJune 23, 2014
great benefits and outstanding co-workers and some supervisors
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Fun Workplace
Health and Wellness Coordinator (Former Employee), Temple Terrace, FloridaJune 22, 2014
Great environment to work in. Fun staff and management
Great guests and coworkers
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Non-Stop
Customer Service Representative (Former Employee), Utica, NYJune 22, 2014
Cons: no sick time
At APAC it was my job to take approximately sixty calls per day, and to resolve the customers issues. Those issues could
be one of several categories. Equipment activation, troubleshooting, billing, suspension, disconnection, just to name a few.
We also received three surveys a day where we had to pass ERP and Rep Resolve. Ninety Percent of the time – more... my scores
would be ten to erp which is as high as it goes and yes for the rep resolve, my disconnection stats where under one percent. – less
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verizon is pretty slow
Sales Associate (Current Employee), jacksonville floridaJune 22, 2014
verizon is really i slow i dislike waiting around for hours. my manager is very unorganized and he only has the position because i feel he can see very well.
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Great benefits and salary
Fiber Optic Technician (Current Employee), Tampa, FLJune 22, 2014
Great company to work for, employees are treated great and management is supportive.
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Earn bonuses, excellent training, motivational work place
CUSTOMER CARE (Current Employee), Rancho Cordova, CAJune 21, 2014
Pros: incentives for being the top team
Cons: even when meeting sells quota, management still wants you to sell more
Team meeting on some morning; follow-up with customers; take calls to change plans for customers, order equipment and accessories, and resolve billing and technical issues; management makes sure all teams are meeting their numbers and rewards the top teams; co-workers are very friendly and have a willingness to help others; the hardest part of the job – more... is selling accessories; the most enjoyable part of the job is fixing someone's device over the phone. – less
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Large Corporation
National Govt Business - Account Mangment Coord (Former Employee), Warrendale, PAJune 21, 2014
Pros: healthcare
Very fast paced environment, Customer Service Oriented. Potential to advance. Numerous positions and job locations across the United States. Service Level and Zero Defect methodology.
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Excellent Career Options
Assistant Manager (Former Employee), Columbia, TNJune 21, 2014
Verizon Wireless was a wonderful place to work. The atmosphere and overall job responsibilities was one of the best experiences I have ever had. The best part about my previous position was the ability to develop and coach employees to maximize their potential as well as build rapport with customers.
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Great people, great perks
Talent Acquisition Coordinator -WorkPlace group (Current Employee), Lake Mary, FLJune 21, 2014
Pros: cafe, fitness center, people who love to work there!
Cons: evolving processes and moving targets
Verizon in Lake Mary is a great place to work. The place is buzzing with a broad range of new grads to seasoned professionals that are happy to be at work. New grads bring the new perspective while experienced Verizon employees bring knowledge transfer. The benefits are top notch and Verizon goes above and beyond for "healthy employees"--2 onsite wellness – more... coaches, on-site cafe with healthy choices and a fitness center. The state of the art facility has open air concept cubicles but there are plenty of privacy rooms should the need arise. All that and Starbucks! – less
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stressful environment
Customer Service Specialist (Former Employee), Wallingford, CTJune 21, 2014
Pros: good benefits
Cons: not a good work environment.
nonstop high level expected job performance, very stressful environment
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MISS THIS PLACE
Customer Care Representative (Former Employee), Tampa, FLJune 21, 2014
Pros: great incenitives, awesome benefits
Cons: hours away from family
THE BENEFITS ARE AWESOME, THEY PAY YOU WELL FOR YOU SERVICE, WHICH YOU ARE REALLY WORKING HARD FOR. THE HOURS ARE NOT ALL GREAT, AND GETTING A GOOD SCHEDULE IS NEVER GONNA HAPPEN, IF YOU LOVE MONEY AND DONT MIND ANGRY CUSTOMERS CALLING THEN THIS IS A AWESOME PLACE TO WORK, THEY DO ALOT WITH THEIR EMPLOYEES AND THE REALLY SHOW YOU HOW MUCH IN PAYING/GIVING – more... BACK!! – less
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High-paced telecommunications job.
Customer Zone Technician II (Former Employee), Port Lavaca, TXJune 21, 2014
Pros: amazing pay and benefits
Cons: long hours and a lot of driving
Working for Verizon is like working for any other Telecommunications company. You're given the tools and the knowledge to do your job right and efficiently and you get paid handsomely for it. You're expected to uphold Verizon's quality of work everywhere you go but at the end of the day it's definitely worth it.
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Good place to work with great benefits.
Power and Space Engineer (Current Employee), Rocklin, CAJune 20, 2014
Pros: great benefits, family orientated, employee phone discounts.
Cons: poor advancement opportunities, lower pay than the industry bears.
Verizon Wireless is a great place to work for flexible time and for good benefits, especially for family. The work in the data centers is interesting and challenging. The majority of the Verizon employees are great people with good work ethics. However the opportunity for advancement is slight and the pay is less than the industry average.
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Nice work environment with great opportunity to advance
Sales Representative (Former Employee), Richmond, VAJune 20, 2014
Pros: commission based pay, great work hours
Cons: commission based pay, no health care, no direct deposit, low staff
A typical day at work consisted of meeting sales goals( at least 3 phone sales a day) meeting all customers needs which ranged from fixing internal problems with phones to paying phone bills and performing daily duties like, contacting previous customers about their new service.
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Great pay and benefits
sales consultant (Former Employee), charlotte ncJune 20, 2014
Verizon offered really good pay and incentives however the benefits were not easily obtained. Vacation time was hard to get approved even in non peak seasons. Verizon does not do a good job hiring mangers and in my six years with the company never had a decent one.
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Not a good place to work
SMTS (Current Employee), Irving, TXJune 20, 2014
Too much regional feeling and no fair promotions.
Too many hours during weekdays and weekends.
Management is harshly bad.
Co-workers are good but the co-workers who are close to the upper management are very bad.

About Verizon

At Verizon, our people are busy changing the world-tackling the toughest challenges in areas like Healthcare, Energy, Public Safety, – Read more