Ensure that you have a project before leaving your company
Consultant/Program Analyst/Project Administrator (Former Employee), Falls Church, VA – March 20, 2012
Pros: flexible, good salary and benefits
Cons: need to ensure that they have a project for folks.
After leaving my job to secure a better position, I was told after almost three months that there was no project assigned for me to work on. The company was sold to Adayana Government not even one month of my hire so I knew more than likely my job would be in jepordy. Over all Vertex was a good company to work for and the managers are really fair, just not open enough.
Customer Service (Current Employee), Smithfield, PA – December 27, 2014
I learned a lot, I will never go back. You will never get anywhere. The never give raises. They like to treat you like you are in a daycare with all the games and prized that you never get to win unless you are one of the same people who can hit targets that only very few can.
Regional Clinical Research Associate (Current Employee), Coralville, IA – September 2, 2014
Pros: love doing the assigned task
Cons: a little bit frustrated when some sites are far behind schedule
Ask if there are any new subjects Ask if there has been any AE or SAE Do my source document verification Go through the regulationary binder Perfrom drug accountability And lastly, meet the PI and Research Coordinator to discuss my findings.
The staff was very courteous i only dealt with them sparcely being that i worked in Fresh Direct, Other than minor glitchs im greatful.
Picker (Former Employee), New York, NY – June 16, 2014
Cons: missing pay on checks and communication with vertex
I arrived at fresh direct on my shifts on time and prepared. I dealt with the managers there often so I considered them my managers and I was blessed enough to receive a recommendation from a manager who later on moved on to a different job. The most enjoyable part was the people I worked with being that they were Spanish I started to learn Spanish to join the culture.
Customer Service Representative (Former Employee), Indianapolis, IN – June 5, 2014
On an average day we would assist callers with questions about their gas bill and set up arrangements if needed. The company was based out of Georgia so there are different plans customers may be elgible for based off of their credit. We would discuss these plan options with the customers. We processed payments for their bills and checked their gas consumption for accuracy.
I learned Georgia's way of distributing their gas.
I worked with a great team. We helped each other through difficult work related issues to better assist the customers.
The hardest part of the job was having to deal with emotional people who simply couldn't afford the gas during the colder months.
I enjoyed working with the team. They taught me a lot in a short period of time.
Customer Service Advisor (Former Employee), Indianapolis, IN – April 27, 2014
Pros: free pizza or other lunch bought by manager
Cons: more flexibility with schedule
Needed more flexibility with schedule. Benefits were a bit on high side Hourly wage could be higher to start
Some Customers would be rude when they heard the deposit amount I learned to mutli-task with several software Co-workers were polite Hardest part of job was telling a customer they were not eligible to receive gas from this company.
Pitch-ins were the most enjoyable time I had there
Customer Service Representative (Former Employee), Smithfield, PA – April 10, 2014
Pros: pay, overtime, close to home
Enjoyed my day answering the phones and helping customers with their questions and problems. Problems when Columbia Gas outsources to Vertex, an English Call Center company. Their management skills were about # not people.
Assembly Line Worker (Former Employee), Dupo, IL – February 12, 2014
Pros: good hr. brakes
Cons: short breaks
I have learned to work in a quick pace with good team workers. The hardest part is trying to get a open job available. The enjoyable part of working is the exciting feeling of working and knowing your going to get paid garenteed.
I enjoyed the work environment during the time I worked here.
Customer Service Representative (Former Employee), Smithfield, PA – January 14, 2014
A typical day at this job was taking phone calls all day, and answering any/all of the customer questions regarding their billing. Also scheduled appointments for new services or disconnection of services. All of my co-workers were very easy to get along with and outgoing.
Customer Service Agent (Former Employee), Smithfield, PA – January 1, 2014
Everyone is courteous and uplifting. A typical day consists of taking calls, answering questions, placing orders, billings, payment processing etc. Management has an open door to any issues or concerns.
Therapeutic Specialist (Former Employee), Puerto Rico and the US Virgin Islands – July 31, 2013
Vertex is an organization with over 20 years experience in research but a very yourng commercial operation. Interesting pipeline.
The most enjoyable part of the job was customer contact and dealing with the challenges of launching this product in a new class, changing treatment paradigms. Excellent direct manager and coworkers, a pleasure to work with them.