Vertex Employer Reviews

A typical day would include answering the phones and handling customer accounts. Taking payment over the phone.

The most competent, experienced, and knowledgeable professionals in the insurance and financial industries can be found at VERTEX.

Established in September, 1991 we are an employee-based firm and remain privately owned and operated. We are unrivaled in our longevity, depth of knowledge and experience, corporate resume and performance history.

Our – more... headquarters is located in New Britain, CT which is just outside of Hartford. Many, but not all, of our people are located in CT and we staff projects domestically and globally based on our clients’ needs.

Unlike our competitors, most of our employees have spent their careers working for and with the top insurance carriers, distributors and solution providers within the life, health, annuity, property casualty and reinsurance industries. Because of this, we have authentic, concrete experience working for and with these industry-leaders in every management, business, administrative and technology role. We understand the needs and challenges of our clients because of this.

VERTEX empowers our staff to utilize the knowledge and experience possessed within our organization – our access to resources and information spans our corporate resume.

We are known throughout the insurance industry as:

Trusted Partners
Experienced, Responsive and Creative SMEs
Advisors, Educators & Strategists
Managers & Implementers
Our credentials include:

Our clients and partners:
The majority of the leading life insurance and annuity carriers
All of the solution providers working in the life and annuity “straight through processing space” and those offering policy administration and peripheral solutions.
Leading industry associations and utilities such as IRI, ACORD and DTCC.
Extensive experience in multiple commercially available software and services offerings.
CSC: Vantage, NBU, RPS, Cyberlife, wmA, DSS, Performance Plus, PolicyLink, The Leverage Systems (TLS)
Oracle: AdminServer/Oracle Insurance Policy Administration
Adminovate, FAST, InsPro, Sapiens/FIS Software (ALIS)
Andesa AFAS
LifePro, LifeComm, CAPS, LifeCad, Sungard OMNI, Ingenium, Life/70, Perot Systems and others.
BPO providers: CSC, DST Insurance Solutions, TAG (Dell/Perot) and se2.
Industry accreditations such as FLMI, CLU, ChFC, HCA, HIAA, ACE, PMP, and Six Sigma
Our technical experience involves:
Mainframe and client server
Legacy and modern technology such as COBOL, .NET, Java, C#
Data warehousing and enterprise reporting
Interfaces, enterprise data management and movement, service-oriented architecture
An employee average of more than 15 years of experience in the financial and insurance industry
Extensive experience with process re-engineering, system development, data conversions & migrations, strategic and tactical management. – less

Work was good when it was going but when it got slow but would get slow and get laid off

A typical work day involves answering the phones, and thats about it.. There is no excitement, no involvement wanted with other employess. This is a strict work based environment.

After spending about a year inDoha Kuwait/Iraq and terminating employment for a job in Germany, the management in Kuwait and their host partner made an entry for record as follows; "Left the Country without authorization and breach of contract'; Eight years later I was in my way to Afghanistan and was detained at the airport, placed in confinement for – more... 34 days and deported. I am not allowed to return to Kuwait, and even employment in Dubai, Sudan, Bahrain will not be allowed.( My days working as a defense contractor are over, thanks to Vertex). I called the company trying to contact someone to help me and I was bounced around. I was in Iraq for 7 months when I terminated, I paid for my own ticket, shipped my tools at my own expense, I flew on military transport from Iraq to Kuwait (with the proper Letter of authorization). They picked me up returned my Passport ( which they held hostage) and took me to the terminal.

Bottom line you are at your own risk working with unethical, immoral management. – less

It is a ok place to work but if somewould to happen to you has of losing your job at the location as a hard time getting your last check .
pay roll is off alot, isnt a very perfessional location to work at some thing go on there tthat shouldnt b allowed to and effects everyones attitude at work. needs to hold more people acctounable for there actions – more... at this place of bussiness . – less

Company freezed all opportunities once new ownership took over, left for a better oppurtunity.

Job Duties: Taking used and damaged booms from the water to clean and repair in a timely manner working 7/12’s during the Brittish Petroleum oil spill in Mobile Alabama at Dolphin Island.

I have had very good expirences working with Vertex. I have made life long friendships and learn numerous new skills.

Management was easy to work with. Worked rotating shifts. I learned alot about electricity and the options people have when they are looking for a provider. I also learned what the company was all about and why they are so important to the electric providers. The hardest part of the job was trying to be as close to perfect in quality as possible.

There was certainly no typical day at work. The calls and complaints was so varied, and the local government offices which received the calls via our switchboard were widely differing in their remits. The co-workers were fine, but did not stay in the job very long. There were a lot of college students. I enjoyed it, but was glad to return to my own – more... home town, and take up part-time employment with friends and family; not having the such a long drive. – less

After leaving my job to secure a better position, I was told after almost three months that there was no project assigned for me to work on. The company was sold to Adayana Government not even one month of my hire so I knew more than likely my job would be in jepordy. Over all Vertex was a good company to work for and the managers are really fair, just – more... not open enough. – less

Working at Vertex wasvery fast paced. There was always manditory overtime, which cut into personal time.

It is good to work here.......And i also learn product knowlege well......Andi learn how deal with Customers And how to retain these things i learn in my company..........

We have to work there for 9 hours from Mon to Sat and the timing is from 9:30am to 6:30pm

HERE I LEARNED MANY THINGS LIKE HOW TO AUDIT,HOW TO VERIFY A DOCUMENT

abusive customers and unhelpful management not a good place to work

a typical day of work.. every thing is okey only worried about salary

As receptionist, my first role was to 'meet and greet' all visitors to the building and ensure they were treated with courtesy and put in contact with the person they had come to visit as quickly as possible or escorted to the meeting room reserved for their visit.

Greet the members of staff as they arrive for work

Sign out keys to authorised personnel – more... for secure cupboards within the building.

Issue temporary swipe cards to members of staff who had forgotten their swipe card.

Be responsible for the bookings, via email confirmation, of all conference and meeting rooms.

Receive and sort incoming post, detailing all 'recorded and special' item post for individual/departmental signatures.

Being on the Chester Business Park, with no close sandwich outlets, there were 3 mobile sandwich vans called and 2 sandwich companies who delivered to the building. When the mobile vans arrived I would send an email to all staff advising that the vans were in the car park. For the other 2 sandwich companies, the staff would enter their orders on spreadsheets and pay in reception and it was my responsibility to forward these orders by 11am.

The car park attached to the building only accommodated 56 staff members with 2 disabled and 3 visitor spaces in addition. My weekly responsibility was to allocate car parking spaces for members of staff on a 'late' shift and any other free spaces to 'longest serving employees'.

Responsible for the stationery supply to employees and stationery stock levels.

Working with the facilities manager to ensure all facilities and facility guidelines were met at all times. This may be temperature control or ensuring a new hand towel roll was put into the dispenser in the kitchen area,

To register all outgoing mail and enter on the Royal Mail SAPS account.

What did I learn? What I already knew - I am a very capable person with 37 years work experience, able to multitask, meet and greet, stay calm in all situations, account financially, maintain stock levels, input data, have good knowledge of Word and Excel.

Management: Good but undergoing the transfer of a terminated contract to another company. Certainly a 9 month period of job uncertainty for a large member of contracted staff

My coworkers were a facilities manager and a risk assessment manager. At all times they acted professionally to ensure all H & S issues, IT issues and staff comfort issues together with general day to day issues relating to the running of a building housing 170 personnel. Good, strong and decisive people to work with.

I thoroughly enjoyed the job - there were no hard parts to this job.

Why did I leave - Not through choice. I was given an interview but it had previously been made very clear to me that an existing 'contracted' member of staff would be considered prior to myself as a temp.

The most enjoyable part of this job - the people that I met. – less

going into work early to start my day answering phones at my desk.
i learned how to communicate in the right way when dealing with an irrate customer.
managment was great, no complaints always helpful and polite.
got along with all my co-workers.
hardest part of the job was the long hours.
most enjoyable part of the job was that i got along with everybody – more... an enjoyed working and communicating on telephones. – less