Ensure that you have a project before leaving your company
Consultant/Program Analyst/Project Administrator (Former Employee) – Falls Church, VA – March 20, 2012
After leaving my job to secure a better position, I was told after almost three months that there was no project assigned for me to work on. The company was sold to Adayana Government not even one month of my hire so I knew more than likely my job would be in jepordy. Over all Vertex was a good company to work for and the managers are really fair, just not open enough.
flexible, good salary and benefits
need to ensure that they have a project for folks.
Case Manager (Former Employee) – Boston, MA – October 20, 2017
Paid beyond well for being on the phone all day. Lots of meetings and extremely long, frequent coaching sessions combined with a high workload makes for a longer than normal day. Great benefits, including a variety of commuter options. It felt good to help people in an under served population, just draining after a while to keep up with everything as case managers where being constantly overloaded with expansions and new initiatives. The people there are truly one of a kind with big hearts and a strong work ethic, and the company provides incentive to reward that hard work. Management was wonderful and truly invested in the betterment of employees through development opportunities like promotions and rotations.
Development opportunities, good friends, great benefits, high pay, work hard/play hard attitude
Exhausting coaching sessions, you feel like a robot after a while, work hard/play hard attitude, highly emotional, too much going on at one time
Meter Exchange and Data Analyst (Former Employee) – North West, UK – October 7, 2017
This was basically a call centre job, and as such it was fairly fast paced. My day entailed obtaining information relating to meter changes and ensuring customers had correct readings on their next bill for new and old meters. It was fairly repetitive but enjoyable nonetheless. I was relocated with the business and in the end I left as I found a job nearer to home that paid more. However, I would say Vertex is a fab place to start for younger people. It gives you experience which is highly valued when applying for higher paid jobs, and the workplace itself is quite nice, i.e. nice staff restaurant etc.,
Gives you experience and chances to advance within the company
Not fabulous pay, but better than most similar roles.
Customer Service Representative (Former Employee) – Dallas, TX – October 2, 2017
Fun co-workers, fast pace, management very cool to work with.. not sure if the still contract with the same company but the company was fun to work with. It will be some customers that get angry but they are normally mad at the situation not the person. So never take anything personal.
Graduate Research Assistant (Former Employee) – Boston, MA – September 30, 2017
First of, working at any pharmaceutical company as a scientist is a huge responsibility and can be very demanding. Well, you're working for drug discovery to treat diseases, so the pressure is high and so much accountability on performance, etc. However, Vertex is amazing at making sure the employees, specifically the scientists, as I worked as a research scientist, are taking care of. Great management and workplace culture. Amenities and benefits were great. The hardest part of the job is of course meeting all the deadlines and be as efficient as possible. Which would be true for any jobs out there. The most enjoyable part of the job is the readily available resources.
Friday beer hours, free lunch Wednesdays, unlimited coffee supplies, great tools and resources for research
Customer Service Representative (Current Employee) – Scottsbluff, NE – June 16, 2017
Working at Vertex was the first job at taking phone calls over the phone, and it's been a great experience. Now I'm looking for something new. Great managers, and you're properly taking care of if you have any questions. When I first started working there, there wasn't many floor walkers to help assist you. But now, you will have floor walkers to help you at all times.
Call Center Representative (Former Employee) – Scottsbluff, NE – May 31, 2017
i really enjoyed my job here it was busy enough but not to busy, i loved working on the computer and talking to the customers. the hardest part was the yelling from the customers and trying to calm them down.
Executive Leadership are considerate, responsive and straight forward. Caring and fun environment. Rewarded based on results. Employees are kept informed. Any issues experienced were resolved in a timely manner.