Pros: can sign up for overtime, appreciation lunches, management tries to be as informative as possible.
Cons: long hours during storms, having to carry a pager and be on call.
Management was easy to work with. Worked rotating shifts. I learned alot about electricity and the options people have when they are looking for a provider. I also learned what the company was all about and why they are so important to the electric providers. The hardest part of the job was trying to be as close to perfect in quality as possible.