Public Records Researcher (Current Employee) – PA – November 17, 2017
Vertical Screen's more of a stepping stone than an actual career. I was told there was lots of room for advancement but promotions seem given out of favoritism. They encourage learning and cross training but you practically have to beg to learn anything new. The work is production based but they're making it harder to actually meet production. The work in my research department is easy enough but very repetitive. (and as another reviewer stated you can learn more and not be compensated for it.) The pay isn't nearly high enough for what we do and the only way to earn PTO is by coming into work. As soon as you call out sick you lose anything accrued to cover the absence. The environment is super casual but almost all the supervisors and managers seem miserable, almost like you're bothering them anytime you have a question. They do have free food trucks from time to time and raffles during the busy season, which is amazing, but everyone would really rather have higher pay on a daily basis. :/
free lunches/snacks, unlimited OT (some restrictions apply) casual environement
Human Resources Researcher (Current Employee) – Warminster, PA – December 12, 2017
I see a lot of mixed reviews about Vertical Screen and I haven't been able to figure out where the negative reviews come from. You know exactly what it is going in, they don't sugar coat it. If you're starting as a researcher you are told that it's production based and you are expected to reach a quota every day with minimal errors. It can be somewhat intense. There is no down time at all. But it is a good job and I have the best managers. It can be a bit frustrating and draining some days but it's not that difficult to reach the expectations that are set for you. Over your first few months of service there is a gradual increase in their expectations of you that pretty much coincides with the natural flow of how fast and accurate you become with as you become more comfortable with the job.
The benefits are amazing. You don't see many employers paying for benefits anymore and the employee's health insurance is paid for by Vertical Screen. If you want to add family members, it's a small fee per pay period. And it's GREAT insurance.
Managers/supervisors are always willing to accommodate needs for schedule changes (come in early to leave early) so as to not use PTO time.
Vertical Screen is a great place to work! Don't listen to the negatives! Decide for yourself. The negative reviews scared me so much they almost kept me from accepting a position. I'm so glad I didn't listen.
Helpful managers and supervisors, great benefits, snacks and lunches provided occasionally
Culture is enouraging for someone who wants to learn and grow.
IT Help Desk analyst (Former Employee) – Warminster, PA – November 15, 2017
The culture at Vertical Screen was one of encouragement to someone who wanted to learn and advance in their career. I did apply for and was given an opportunity to advance in my career. Unfortunately, health issues entered my life and disrupted my ability to work. This eventually caused the termination of my employment with Vertical Screen. I, however, have nothing but good things to say about any manager I worked under or the human resources department there. I would work there again, if given the opportunity to do so.
I won free tickets to a Flyers game. I got to leave work early and go to a free game.
Work is work, and life is life. If you keep the 2 separated it all works out.
Public Records Researcher (Current Employee) – Warminster, PA – November 5, 2017
A typical day consists of working on assigned cases and meeting production numbers on an hourly basis. I learned about the National Criminal Database system and public records. Management is responsive and provides adequate training. Workplace culture is casual and efficient.
Public Records Researcher (Current Employee) – Warminster, PA – September 30, 2017
I enjoy my work here but it gets very stressful. You are expected to be trained in a lot of new things with no raise. Management is stressed due to higher ups expecting more than they should. Hours are standard 8 hour shifts with unlimited overtime but getting a shift change is a struggle. They also have job openings within the company when you hit 6 months with the company but they always want someone with more time. Or people who are in with everyone else. Overall I feel as if you cannot really grow here, they want you to give give give but I feel as if they are not really willing to give to their employees. They have a extremely high turnover rate which is frustrating, they seem to be focused on filling chairs instead of keeping the chairs full with quality individuals.
* Services Representative (Current Employee) – Warminster, PA – August 27, 2017
The more you move up, the more you get the short end of the stick. The department I started in was awesome. The call center service department I am in now is the worst. Hence, why I am on here looking for a new job.
Unhealthy work environment which does not promote any movement.
Human Resources Researcher (Former Employee) – Warminster, PA – August 21, 2017
Unhealthy work environment which does not promote any movement. Management is unfair and plays favorites. You never ever have off, only if it is declared a state of emergency, even then they encourage employees to come in. Hardly any opportunities for movement and the compensation is a sad joke.
Court Researcher (Current Employee) – Mount Laurel, NJ – August 17, 2017
Good experience for those graduating or about to in criminal justice or data entry. Not very well balanced to building up a long and fulfillment in a career in this area. Incentives are there but not enough for the lack of pay..good on over time and able to kind of float your way around..
Public Records Researcher (Former Employee) – Warminster, PA – August 2, 2017
Data entry with public records. Simple tasks to complete/ Countless rules to follow. Trained a certain way only to have rules change within a month. Certain co-workers/supervisors helpful but favoritism does play a part
Team Leader (Current Employee) – Warminster, PA – August 1, 2017
Every day at work you are on the computer and some days on the phone. If you work hard and pay attention to detail you will succeed at this company. There are goals set and I try to exceed those goals every day.
Occupational Health Researcher (Former Employee) – Warminster, PA – July 27, 2017
The job is not kid friendly. If you have kids there may be times when the day cares are closed and this company will give you a hard time about taking off from work without having a sitter for your child. The company is also micro managed so they watch your EVERY move.
Human Resources Researcher (Current Employee) – Warminster, PA – July 22, 2017
The hours are steady. Monday thru Friday 9-5 but they do have different shifts available. The only thing I don't like about them is the indirect Comments made by some of the coordinators. But it's an overall fun job. No one watching over you like a hawk.
They now have lunch trucks come to the main building every Friday.
The trucks don't come to the other building and lunch is only a half hour
Public Records Researcher (Former Employee) – Mount Laurel, NJ – May 21, 2017
the work is easy and the pay is mediocre. The staff is childish and a lot of people wear pajamas or just look dirty. You will be treated like a child and expected to work constant overtime. If you do make a mistake you get scolded via email with all of management copied on it.
Background investigator (Current Employee) – Mount Laurel, NJ – April 28, 2017
A typical desk job, very little sunlight and at a desk for 8 hours a day. Has a casual dress code which is nice. The pay is decent, offers unlimited overtime though which helps. They have an office in South Jersey and in Pennsylvania.