Support Service Coordinator (Former Employee) – Valley View, OH – April 30, 2013
No work/life balance. Your job is your life. Staff always calls off and will quit if they don't find coverage. Coordinator HAS to cover for staff because PD's or above will not. Staff and coordinator receive NO medical insurance. Raises are only 10cents after a year. Management does not support their workers. High turnover rate! Staff barely make it past 3 months.
No breaks, no healthcare, unsafe conditions, no work/life balance, little raise.
Direct Support Professional (Former Employee) – Bowling Green, OH – March 11, 2018
ViaQuest does provide training, and thorough medical training. The thing I didn't like about it, was having to work 70 hours a week to have a decent check, and even then I was made to feel bad when I didn't pick up more hours! Most of the clients are easy to work with. There are some whose hygiene is poor! But, you can't get them to take a bath, and management doesn't try to help. ALso when having to transport. When they have BAD hygiene, your car will smell like bodily fluids! I never once heard the company say they'd help with cost of cleaning the car, or making the client bathe! If the client won't listen to it's direct staff.
driving clients in personal vehicle, long hours, company always wants you to work. NO personal life quality