ViaQuest is the best company I have ever worked for. I have never been at a company that values their employees and clients the way that ViaQuest does. They truly do carry out the company culture to be the provider of CHOICE for the individuals we serve.
- Growth Opportunities- ViaQuest values professional development. Employees are allowed to attend seminars, workshops, and other events to enhance their skill set. I often see internal promotions and transfers into higher roles. Management equips staff with the skill set needed to grow within the company. I have been promoted twice.
- Management and coworkers are always willing to help out. If I ever feel overwhelmed, I know that every single person on my team will jump in and offer assistance without hesitation. This makes me feel like they value my work/ life balance and it shows me that they want to see me succeed. They care about my mental/ emotional health. Flexible and understanding when personal issues arise at home.
-Client Focused- Everyone, regardless of job title, has the client's best interest in mind and cares passionately about the work being done. Everyone want to see the client reaching goals and becoming more independent. Employees always go out of their way to be the provider of CHOICE.
-Culture- They have several optional culture building events throughout the year. During the events, the different business lines give company updates so employees can become knowledgeable about what is going on in all areas of the business. The CEO is very transparent with his intentions and plans for the company'smore... future. He discusses the direction we are heading and how it aligns with mission and vision. Educational portion where employees enhance skill set. Team building activity incorporated. Afterwards there is a short happy hour designed for professional networking. It gives employees the chance to build relationships with other professionals at ViaQuest and learn more about the company and services provided. These happy hours are tasteful and classy. The reviews that suggest otherwise are not true. I do not drink alcohol, along with other coworkers I know, and we have never once felt uncomfortable at an event. I have been to many events over the course of 8 years and have never had a bad experience.
CEO- Cares about clients and employees. Makes an effort to know all of the employees. Will often take departments out to lunch to build relationships. Very approachable. Makes himself available at cultural events to talk to staff. Lives out the values and mission of ViaQuest every day.
-Open Door Policy- Everyone has an open door policy. Employees feel comfortable sharing information and addressing issues. They also feel comfortable bringing new ideas to the table. Management listens to these ideas and often carries them out. Innovative company that encourages creativity.
-Philanthropy- Often involved in different community events, such as walks, runs, toy drives, food kitchen collections... any type of need the community has, ViaQuest employees create a team to get involved.less
Client and employee focused, growth/ promotional opportunities, professional development/ networking, team building, open door policy, competitive pay/ bonus, genuine leader, transparent with goals and direction of company, involved in community, employees are very welcoming and friendly.
Nothing really comes to mind. I feel like any time I have an issue it gets resolved, so there are no "cons" at this time.
Productive, fun environment, a good client/staff relationship
Medical Administrative Assistant (Current Employee) – Dublin, OH – February 5, 2017
A typical day is usually greeting the clients with a smile as they sign in, assuring the company has the proper insurance cards, ID, and updated paperwork. General conversation with clients.The workplace is at times hectic, by the team works together to accomplish tasks in a timely, orderly manner. Laughter is what makes the work place fun.Everyone accepts his/her responsibilities in order to keep a positive, fun atmosphere
You guess (Former Employee) – you guess – January 18, 2017
I worked for a short time as a hospice chaplain. The video competition between the various divisions that was displayed at the annual company meeting was inappropriate in a business setting. The videos were blatantly and obnoxiously sleazy. The owner and his spouse at the time I worked there, were more concerned with their appearance than with anything else. Extreme disconnect between what they say they want their company culture to be and what it really is. This company besmirches the hospice movement. Do not work there!!!
My Clinical Manager, who was fired shortly after I left, was a kind and compassionate RN
More interested in making money than in providing quality care.
Clinical Director (Former Employee) – Woodlawn, OH – December 21, 2016
Worked there for a short period of time as CD of hospice. Did not have staff, so was working in the office and out in the field and upper management never once offered any help. They set you up to fail from the beginning.
Program Manager (Former Employee) – Dublin, OH – November 26, 2016
The clients come first is a gimmick for the public and potential prospects. The clients go without and there are often often multiple investigations each week by the county. The CEO and upper management promote a 'don't ask don't tell' work environment. Unprofessional relationships, mandatory happy hours, and hiring multiple family members make for the foundation of this company. If your passion is to serve others, you will find this company disheartening as they are for profit at the expense of the most vulnerable.
Direct Care Support (Former Employee) – Dublin, OH – September 27, 2016
Very unprofessional company. As many others have said their treatment of employees is unethical. In regard to my experience let's just say the way they handle things is a big red flag. If you'd like to work for a company that actual cares about its lower paid yet very important employees and its clients I'd look elsewhere.
HHA (Former Employee) – Terre Haute, IN – August 16, 2016
It's growing, staff is short, people are grouchy. Patients complain and nobody ever does anything to fix it. Upper Management is rude. You can ask your supervisor a question and if they don't know they go up the chain and nobody ever gets back with you! Most of the people that work here are pretty laid back and nice to work with but most of them are drama, esp the nurses. The program that the charting is done on is ridiculous!
You can go home if you get off early
Nobody within the company ever knows what is going on.
Program Director (Former Employee) – Dublin, OH – June 14, 2016
Leader promotes alcoholism and sleeping around. Egomaniac. Not the place to work if you want to stay married. Upper management likes hiring attractive women, then dates them. Likes also hiring workaholics. Disease of addiction is the culture unfortunately. Upper management is unauthentic. Ironic that a company in the health care field is so toxic, or is it? Companies lead by leaders in active addiction are nightmares and this company is no exception. Keep praying Leader finds the rooms of recovery. Until then STAY AWAY from the disease.
DSP (Direct Support Professional) (Former Employee) – Valley View, OH – June 9, 2016
You have to be careful what you say even if it's the right thing! I've had to bring/buy my clients food for their lunches, snacks, dinner & breakfast because PD's would only get a certain amount of money for them for groceries/house hold items. Some of the houses had bedbugs and by upper management letting people work in the houses spread those bugs. Staff was also allowed to pick up hours without being properly trained which caused many med errors with no consequences to those who made mistakes. So much BS is allowed if your part of the "CLICK". They show favoritism and have Upper management will try to make you work a shift because someone in their click called off. Then try to make you feel guilty or threaten you because you aren't able to pick that shift up last minute. The pay sucks!!!!!!! Some of the clients are the only reason this job is worth going back to day after day! I have and will NOT recommend ViaQuest for anyone to work.
Overall, Viaquest is a good place to work. You can make more money for a position at Viaquest than you would in an equivalent position at another direct care company. Management staff is amazing, for the most part!
RN Case Manager (Former Employee) – pennsylvania – January 18, 2016
I was hired on as an RN case manager, salaried position, full time daylight. Was told upon offer of employment that I would be in a certain service area and when I completed training I didn't get the area I was told I would have and got bounced around every week. I was with the company for 3 months and got "laid off" 2 weeks before Christmas due to "low patient census" and with no certainty of possibly being called back. Now they have an ad looking for a part time RN. I never received a call asking if I would want to come back part time. I would NOT recommend this company.
program director (Former Employee) – Woodlawn, OH – January 8, 2016
I was a program director out of Woodlawn and it was awful. 95 hour weeks were not unheard of, and because you are salaried, you don't get compensated with anything extra. You are unable to give your clients the care they deserve because you are so exhausted and overworked. We lost so many sites because we had no staff and things would go awry. Upper management doesn't care about you at all, either.