Director, Business Development (Former Employee) – Duluth, GA – February 15, 2017
I enjoyed working at ViaSat Atlanta. It is a hard working group of people, but being a California-owned company, there is a Westcoast technology company culture. This means great benefits, occasional free lunches, parties, happy hours, tennis court, basketball court, gym, free coffee/snack bar..like I said, great benefits.
Customer Operations Service Representative (Current Employee) – Denver, CO – December 11, 2016
A typical day at work involves helping callers with the needs they have. I learned that callers will always complain about the company and they need lots of help. Management is very good and always there when you need further assistance. Coworkers work well together and there is a very good team environment. The hardest part of the job is the angry callers. The most enjoyable part of the day is when it's time to go home.
PM (Current Employee) – Carlsbad, CA – February 11, 2017
Great place to work outside of a few management issues. People and culture are great. Lots of fun activities and events. Downside is some in management have issues communicating effectively and don't support their team.
Technical Support Representative (Former Employee) – College Station, TX – November 29, 2016
A typical day is jumping into phone queues that are each stacked 10 calls deep waiting, because of some change that R&D made overnight without telling anybody about it. I learned that if you try to care about every angry person calling in, you will be destroyed from the inside out by stress. The management needs to be completely replaced. They make up rules about performance without sharing them with the employees, ignoring written policy, and don't tell you that you have been breaking said rule until you have broken it enough times for them to have cause to fire you. It was probably because I was making a lot more than the new people they had started hiring, and they are trying to weed out the older generation of employees so they don't have to pay as much. Coworkers are great for the most part. The hardest part of the job was the stress and anxiety that was brought on by just walking into the building. The most enjoyable part of the job were the friends that I made over the 2 years I worked here.
Systems Test Engineer (Former Employee) – San Diego, CA – January 24, 2017
A typical workday was spent at a lab setting up and configuring modems / Base stations with new SW builds. I was unfortunate enough to work with a manager who micromanaged and made a non-conducive environment to work. None of my colleagues from other teams were happy there either.
System Integration Associate (Former Employee) – Duluth, GA – January 28, 2017
Sad and sorry all too typical examples of politics getting in the way of accomplishing the workload. Showering the customer with pretty words but not delivering in time due to the politics. Too many shortcuts taken resulting in a less than proper product.
This was not for Viasat as a whole, this was for a Sub-Contractor company out of Alabama. They where extremely un-professional, paid in a different way every time and we had to request a list of what we had been paid for. The product I can still stand behind, it is a very good service that is fast and reliable as long as it's installed correctly. The company as a whole, I never had any issues with. Just this one sub-contractor (Bama PC Comm in association with Perfect 10) was very hard to deal with, and I suspect they are running a scheme against their installers.
Meeting great people, traveling, descent pay per job
Never paid the same way twice, extensive driving with no compensation, missing payment on some jobs, horrid rules that could mean not getting paid after hard work
Engineer Technician (Former Employee) – Duluth, GA – March 11, 2016
Able to set work hours as long as you worked 8 hours. You had to be self-sufficient, which I really enjoyed. I learned to build multiple cable assemblies. I learned the Viasat ways and their procedures. The management had an open door policy. My co-workers were great to work with. They were willing to help whenever needed. Always open to suggestions, worked great as a team. The hardest part of my job was managing my time with all the work I had. The most enjoyable part of the job at Viasat was the work and the people that I was associated with.
Great Salary, Great People, Great Work enviroment, Great Benefits
Time Sheets / keeping up with multiple job/task numbers
Software Engineering Intern (Former Employee) – Carlsbad, CA – June 23, 2016
I was only an intern for a summer and it was my first job. But everyone was very polite, friendly, and understanding. I can't comment much more on the company culture other than perhaps it was a bit...boring? The salary and benefits were excellent though.
Manufacturing Engineer (Former Employee) – Gilbert, AZ – August 13, 2015
Management provides guidance and goals as needed, but employees have a lot of freedom to make good day to day decisions. Employees are treated in a respectful manner and are made to feel they are a valued resource to the company. Flexible work hours when necessary. Growing company with many great opportunities for advancement. Everyone works very hard to deliver a high quality product. Great pay and benefits.
Great co-workers, pay, benefits, lunchroom snacks, friendly atmosphere.
lots of opportunities for long hours and hard work
Long Hours/ Poor Management/ Poor Communication/ No Training
Shipping/ Receiving/ Inventory (Former Employee) – Gilbert, AZ – May 5, 2014
I worked long hours to keep up with job demands. No support, would not allow training, not allowed to grow my position, poor communication. For months I did my job and filled in for the other position (because she was no longer there) without any feedback (good or bad). I was asked to do a 360 and the next thing I know I got thrown under the bus. New person not a team player. Do not ever trust HR. they are very unprofessional. The first time I went to management with issues and they were turned around never investgated. Never even received my review. I learned a valuable lesson. Do not put your trust in others. I decided to leave the company.
Poor Communication, No Training, Poor Team Environment