Commercial Service Technician (HVAC)
Viessmann Manufacturing Company - Warwick, RI

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Essential Duties and Responsibilities:

- Commission commercial heating systems on site
- Provide pre-sales support to customers on commercial and biomass projects by telephone and, in coordination with the Commercial Project Manager, on site
- Train mechanical contractors in the field to commission, maintain, and service commercial products
- Assist in the continued growth and maintenance of the CPRO network in the US
- Conduct CPRO training in coordination with the Commercial Project and Technical Service Managers
- Conduct CPRO Sales Integration meetings for both the existing and new CPRO contractors in the US
- Support the Viessmann Academy by holding training or training segments in the office or in the field as required and in coordination with the Manager, Training and Product Education
- Provide technical support on commercial products to all internal staff and the Viessmann sales network
- Provide in-field technical support on projects where the presence of a Viessmann employee is required
- Provide technical telephone support in conjunction with the TechInfo line for primarily commercial products sold by Viessmann, however not excluding residential products as necessary


Required skills/ experience:
- A bachelor degree in engineering with at least 5 years of applicable experience, or in lieu of a degree a minimum of 10 years applicable experience in the field installing, servicing, and repairing commercial boilers and controls
- A minimum of 5 years of applicable experience with commercial heating equipment
- Oil Burner, Pipe fitter, and/or gas license in state of residency
- Must live within 50 miles of Warwick, RI 02886

Desired skills/ abilities:
- Analytical thinking, systematic working habits, precise and reliable decision making, demonstration of initiative and leadership
- Strong communication and organization skills