Fun and professional environment in high end fashion.
FT Supervisor (Former Employee) – Atlanta, GA – January 12, 2016
I was one of 4 managers and I'd either open or close the store by myself or with an associate. A typical work day would be to count the registers, print out and log KPI reports, send emails to the district manager regarding our store productivity and numbers for the day at the end of the night. We sold mostly based on clienteling and reaching out to customers via phone or email. Clienteling was the biggest objective and was required since it's a low volume store. I coached associates to better improve themselves if they needed improvement. When goals were met individually as well as generally, I sent out praise and awards.
The whole management team was extremely professional and a blast to work with as well as the associates. We created a sense of family. I would say that was the best part of the job because we worked as a strong team and there was no division or competetion among us when it came to selling. The hardest part of the job was reaching out to clients and actually getting them to come into the store to check out new products. Rejection was ordinary so you have to be very personable, genuine, convincing, and make them want to come in. What I learned from this experience was to better communicate with clients. I was new at it going into the job with such strict standards but I learned to excel in that field. It was over all a great experience.
Wonderful staff, developing relationships with regular clients.