Couldn't have chosen a better place to advance career.
Manager (Current Employee) – Midcoast Maine – September 12, 2017
One of the best places to work if you are looking for a long term career with great pay and benefits. The atmosphere I have worked in was friendly and somewhat relaxed. The fellow employees are easy to get along with and the manager has realistic expectations of employees. it's an investment type career, VIP will invest in you and the more you invest yourself the greater return you will receive.
Assistant Manager (Current Employee) – Portland, ME – June 25, 2017
VIP offers a limitless opportunity for advancement not only in your career but in your personal goals. They have proven that they care for their associates and would love nothing more that to see them all strive for success in the ever expanding field of automotives.
Store Manager (Former Employee) – NH – April 28, 2017
If you are looking to have a career this is the last place you want to start. I'll tell you one thing promise you the world and never follow through even when you do meet their goals which are nearly impossible 100% of the time. If you do happen to find something better and you are nice enough to work out your two weeks notice then they talk behind your back and degrade you do all of your former employees. If it's not nailed down they will blame you for stealing it selling it or breaking it. I gave them over two years busted my butt and when I gave my notice I received no phone calls of concern or even a counter-offer. It was pretty shocking to me since an installation technician can give his notice and within a day upper management is there trying to convince them to stay. I personally was working 65 to 75 hours a week and all my overtime just went uncle Sam. The turnover rate is so high the customers don't trust VIP. And I can't blame them.
asst. manager/master tech (Former Employee) – Calais, ME – January 8, 2017
If you're a "new" tech just getting into the business it's an OK place to start, but if you have experience, stay away, They are all about the numbers.. As a service writer, you can lose your job it you don't sell enough, That's ok if you're in Manchester or Watertown, but in rural Maine where people buy one tire at a time,you're screwed.. The store managers provide little training, but they'll tell you all about their failing numbers every other week at the after hours store meetings...
Store Manager (Former Employee) – Sanford, ME – April 11, 2016
Had medical problem. Was out on disability. When it was time to return my position was now in a different state. Management doesn't care about their help. Never received a phone call seeing how I was feeling.
Service Writer (Former Employee) – South Portland, ME – January 31, 2013
This company has one of the worst reputations in the parts game here in the Northeast. Their counter people, at least when I worked for them, seemed to not care a whit about doing their jobs right or following up on anything. To be fair, it was not all bad. The customers were great and the interactions I had with them were fun unless they were upset, of course. However, when a Service Manager literally tells you, and I quote: "your job is to take their money, not to care about them." Their is something fundamentally wrong going on. When I left, my position as "service writer" was eliminated in the store, without telling me, of course. But they had no clear cut clue as to what my role was supposed to be from the start.