Guest Service at the airport for VX is Easy and Fun
Guest Service Teammate at airport (Current Employee) – Dulles – September 21, 2014
Virgin America is a great company to work for as a Guest Service Teammate, but I can only speak for the IAD and DCA area. You can start as a part-time GST and always have opportunity to become full-time. Very flexible hours so that you can have another job or if you're in school it's great! Your co-workers are always helpful and understanding since we are a team. You get plenty of breaks throughout your shift and have great ppl to work with. Since it's a growing airline, you always learn something new. The best part is the you get to travel a lot if you like to travel. Not just on this airline, but other airlines too!
Data Support Analyst (Current Employee) – Burlingame, CA – March 22, 2017
Since Alaska acquisition the morale has taken a dive. sit at contemporary desk designed stations 2 or 3 monitors learned the intense job of maintaining fleet of aircraft safely typically less drama workplace w/suckups, snitches and backstabs hearing about trauma in the sky used to be the coffee, but since acquisition perks are diminishing
Guest Service Lead (Former Employee) – Hollywood, FL – March 10, 2017
The culture of Virgin America is not like typical airlines. The teamwork and communication from the CEO all the way down to the teammates is clear and genuine. To know that everyone from Managers to Supervisors to the teammates all believe in the company and it's potential is rare. Virgin America is a great place to work. The most enjoyable part of Virgin America is knowing that everyday I clock in I will be working with a great group of people who truly loves their job and will make every second of it enjoyable. The opportunity to meet different people from all over the world is also a great work experience. The hardest part would be to keep people calm during an irregular operation such as a delay or cancellation of a flight. But because of such a great company we are provided with all the necessary tools to accomplish that task.
Reservations Agent (Former Employee) – Aurora, CO – March 8, 2017
I took the job with Virgin under duress. I was not happy with the environment. I would not recommend this comapny to anyone. It seemed fun in some campaigns but not this one. I was low pay, and very stressful.
A young and hip company that truly knows how to bring fun back into flying
In-flight Team Member (Former Employee) – San Francisco, CA – March 7, 2017
In the beginning there were A Lot of hiccups that had to be worked through. Joining the team early on, I helped the brand to what it is today. Mangement should have listened more and shown more understanding and flexability.
Marketing analyst (Former Employee) – Burlingame – January 30, 2017
Learned about the airlines business and marketing loyalty to airline customers. Learned Excel extensively. Work culture was good, the most enjoyable part of the job were the meetings and market research
Inflight Teammate (Current Employee) – San Francisco, CA – December 15, 2016
Once you are a line holder there is great flexibility. Compensation is terrible, one of the lowest paid in the industry. Recently acquired so front line changes are on the way. Management is a bit of a mess. But luckily you don't see your supervisors every day. But you work for the flight benefits, so you make due.
Corporate Learning (Current Employee) – Burlingame, CA – December 13, 2016
Work-life balance is great, management is very understanding and accommodating. The vibe and culture of Virgin America is one that is unmatched by any other airline. Vibrant, cheeky, innovative and fun - and that defines the work experience as well!
Customer Service Representative (Former Employee) – Denver, CO – November 10, 2016
Working at Virgin America Airline Call center was the best experience i have ever had. Ive gain alot of knowledge about customer service. I got to talk to someone new every single day and learn something new about someone. My co workers were very friendly and everybody got along.
Lead Guest Service Teammate (Current Employee) – Los Angeles, CA and Dallas, TX – September 16, 2016
If you're looking to get your feet in the door with the airline industry this is a good starting point. If you're a Guest Service Teammate (at the airport) you will learn all areas and rotate work daily so you will get a wide range of experience under your belt. Very go with the flow kind of place so not for you if you need structure and rules.