Triage Telephone Nurse (LPN)
Virginia Cardiovascular Associates - Manassas, VA

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Job Title: Triage Telephone Nurse (LPN)

We are looking for an energetic, hard work, out-going person to work in our very busy Cardiology office. We are a 'patient-centered' cardiology practice, working to provide exceptional care to our patients. The LPN must get along well with staff and patients, be able to multi-task, be organized, and flexible. MUST have EMR experience.

General Summary: A non- exempt position responsible for medical triage of patients using established protocols, documentation via Electronic Medical Record (EMR) and providing specified diagnostic results to patients.

Essential Job Responsibilities:

  • Receives & processes telephone calls from patients requiring medical advice or general information.
  • Demonstrates ability to make quick decisions, based on sound base of critical thinking skills/guidelines by protocols.
  • Assesses the patient's problem utilizing established protocols & interaction w/ provider on-site or on-call.
  • Makes appropriate recommendations to include advice, appointments per protocol, or direction from physician.
  • Appropriately documents calls received.
  • Acts as an extension of the health care team to meet patient needs.
  • Assists patients in empathetic, efficient manner to determine best course of action to resolve issue.
  • Be receptive to constructive feedback by supervisor &/or QI to better serve patients.
  • Demonstrate ability to interact w/ a variety of levels of staff to provide good customer service to internal customers.
  • All electronic refills (e-scripts) posted daily, all faxed prescriptions, all call back charts for any testing that was already reviewed by the Physician (echo, carotids, lower extremity and event monitors).
  • Performs other related duties as directed.

Qualifications

  • 1 full year of current experience as a LPN in a clinical setting w/ relevancy required.
  • High school diploma or equivalent required.
  • Current LPN license in appropriate jurisdiction assigned .
  • Pass basic typing test required.
  • Ability to type 50 WPM required.
  • Must have effective interpersonal & communications skills.

Work Environment: Medical exam and treatment rooms and medical offices.
Education: LPN –On-the-job training triage
Experience: Minimum 1 year LPN experience and one to two years of telephone triage.
Other Requirements: State-licensed practical nurse
MUST have EMR experience!

Health, Dental, Vision, 401k and FSA benefits offered!

Please send:
Cover Letter
Resume and references
Salary requirements

EOE

  • Location: Manassas
  • Candidates only. Recruiters please don't contact this job poster.
  • Please, no phone calls about this job!
  • Please do not contact job poster about other services, products or commercial interests

Indeed - 17 months ago - save job
About this company
At Virginia Cardiovascular Associates, we dedicate ourselves to the prevention, detection, and treatment of cardiovascular disease. The...