Virginia Premier Health Plan, Inc.

Virginia Premier Health Plan, Inc. Employee Reviews

Showing all 28 reviews
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Great place to work
Mailroom Technician (Current Employee) –  Richmond, VAOctober 27, 2016
Great place to work. Managers for the most part are not overbearing and they don't micro manage. They really try to work with you to make sure you are comfortable with the job. They also try to help you balance your work life. They even allow you to bring your kids to work. They've got good benefits as well.
Pros
They look after you.
Cons
New employee, so right now can't find any.
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Better companies out there
Medical Outreach Representative (Former Employee) –  Richmond, VAFebruary 14, 2016
While this company pays decently, has good health benefits, and is pretty flexible with time-off, it's not a good company overall to work for. A very top heavy company, with upper management who is so far removed they have no idea what's going on below. The lower management isn't much better. They talk about having an "open door policy" but be careful about who you put your trust in.

When it comes to the treatment of their employees, there are lots of underhanded moves that upper management makes without thinking about how it effects everyone else. Again, just be careful who you trust.
Pros
Pay, benefits, time-off
Cons
management, top-heavy company
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Stingy and mismanaged, avoid
Business Analyst (Former Employee) –  Richmond, VAApril 6, 2016
Come in, write SQL, maybe have a meeting, more SQL, go home.

I learned a lot of SQL, and that I wanted to do more than write SQL.

Management has allowed company culture to toxify to the point where department relations are adversarial, veteran employees have a clique, and new employees have no natural opportunity to connect with their coworkers.

Training was mediocre at best, irrelevant at worst. Strangely enough, though the training was all on computers, a 300-page printout binder was also provided. Goals were mentioned in the first week, then never brought up again.

My manager was hands-off, but the overall culture was micro-managed. Case in point: salaried employees had to clock in and out.

My last day there was one of the best days of my life.
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Health Insurance Company
Contract Representative I (Former Employee) –  Richmond, VAOctober 5, 2015
Very number driven, however company has grown in the last few years. Employees are very nice and supportive. Company believes in hard work and many young Vice President throughout organization.
Pros
Annual raises
Cons
no bonuses
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Great culture and productive work environment
N/A (Current Employee) –  Richmond, VAMay 31, 2016
Great culture and productive work environment. Every day comes with it's own challenges and varied tasks. Recognizes good talented individuals.
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Excellent Benefits, Great Coworkers, paid parking
Support Desk Specialist (Current Employee) –  Richmond, VAAugust 15, 2015
Virginia Premier has been one of the best companies I've worked for in my IT career. They promote from within. They promote diversity. Awesome in-house training .
Pros
Paid Parking, Benefits, fexible work schedule, promote within
Cons
Top down managment
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A valuable experience
Medical Outreach Representative (Former Employee) –  Premier, VAMay 8, 2013
My days are very flexible and are sometimes filled with the unexpected. I learned the importance of insurance companies assisting members with managing their health care problems. I understand the importance of having a wonderful interdisciplinary team that is able to bring a host of intervention for the unique needs of individuals and families in crisis. The hardest part of the job is linking member with appropriate interventions that will improve their quality of life. Finally, I enjoy collaborating with health care providers and community resources that offers quality interventions and services to members in need.
Pros
Excellent benefits
Cons
Poor management
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Good job security but pay is relatively low
Business Analyst II, Medical Economics (Current Employee) –  Premier, VAApril 5, 2016
Same office politics/issues as in any other company. Some teams are better than others, some managers are great. Turnover rate is high even for exempt employees.
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Fun, productive environment
Claims Customer Service Representative (Current Employee) –  Richmond, VAFebruary 2, 2016
Excellent place of employment for growth of development. Great bonuses and excellent management. All staff from all departments are friendly.
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Great company to work for
Customer Service Supervisor (Current Employee) –  Richmond, VirginiaOctober 16, 2014
I've been employed with the company for almost 2yrs, and I have been promoted within 3 times with pay increase. They definitely promote there current employees. The benefits are excellent, and the salary's are comparable to other major insurance companies.
Pros
Flexible work schedule, Excellent Benefits!!!
Cons
Haven't found any yet!!!
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Great Benefits
Anonymous (Current Employee) –  Richmond, VAMarch 7, 2014
The company has great benefits. I've learned about how managed care works and how the various departments are linked together. There is high favoritism from management for specific employees. Lack of communication from management, very inconsistent.
Pros
Benefits are good
Cons
Favoritism, Unprofessional management
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Welcoming environment with exceptional talent
Communications Specialist (Current Employee) –  Richmond, VAJanuary 14, 2014
Virginia Premier is a great place to work. I've only been here for a few months but it already feels like home. It is a fast paced, results driven company with great morals.
Pros
Competitive salary, tuition assisstance for you and dependents, good holiday and vacation scheduling
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Great place to work. The company has excellent benefits and excellent training and developmental opportunities.
Quality Director (Current Employee) –  Richmond, VAOctober 9, 2014
Great place to work. The company has excellent benefits and provides excellent developmental opportunities.
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Good place to work, management lacking effective communication skills
Office Manager (Former Employee) –  Abingdon, VAAugust 13, 2012
General office duties, filing paperwork, making sure inventory is being properly maintaned
Pros
great pay and benifits
Cons
training was very poor
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Great place to work
Administrative Assistant (Current Employee) –  Premier, VAAugust 4, 2014
Excellent benefits, chance for growth, Enjoy working with the community.
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Dysfunctional at best
IT Systems Analyst (Former Employee) –  Premier, VAMarch 19, 2015
1 To many people are placed in management positions who have no other qualifications than that the VP takes an interest in them.
2 There are 6 layers of management for a company of only a little over 500 employees!?!
3 HR has > 40 people! For a company of 500 employees?
4 Directors, VP , AVP ,Senior managers are in those positions not due to any merit that they produce. Most were simply promoted by adding people under them. If these people were to hold themselves to their own standards then they would have to fire themselves.
Pros
They paid for parking
Cons
Exempt employees must punch in! This shows CEO does not trust you to be professional
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Great Co-workers at Virginia Premier
Member Service Rep (Former Employee) –  Premier, VAOctober 13, 2015
Call center with high volume of calls, and hardest part of job was taking verbal abuse from member calls. Member service department was relocated to Virginia Beach area.
Pros
best part of this job was knowing children had health care
Cons
very challenging position
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Horrible
Analyst (Former Employee) –  RichmondAugust 28, 2015
No clear instruction or training.
Absolute no structure to any departments
Upper management stifles innovation and process improvement.
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Good place to work
Transportation Driver - Part-Time (Former Employee) –  Richmond, VAJune 11, 2014
Good job. Lots of driver/client interactions daily. Management was not supportive of drivers. Changes in supervisors, work hours & drivers excessively. The hardest part of the job was working with management meeting job requirements and having a good working relationship with co-workers,
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Claims
CLAIMS REPRESENTTAIVE (Current Employee) –  RICHMOND VAJuly 21, 2015
Come to work on time, load systems to work
Speak with providers regarding any claim concerns and process claims and appeals received by provider offices.
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Overall rating

3.6
Based on 28 reviews
5 stars
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1 star

Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
3.9
Job Security/Advancement
3.5
Management
3.0
Culture
3.3

Virginia Premier Health Plan, Inc. Reviews by Location