Virginia Premier Health Plan, Inc. Employee Reviews

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Keeps you Busy, But won't pay you your promised worth.
System Analyst (Current Employee) –  Richmond, VASeptember 7, 2017
I enjoyed working for this company but I definitely felt underpaid, under appreciated, and under valued.

This company has pretty decent benefits; Medical, Dental, & Vision. Plus life insurance options and a 401k.

You accrue your own time off for Vacation and Paid. About 4.5 hours per paycheck. So that's around 20 days of vacay a year

We have company fun days and certain departments have potlucks and such on company time.

Those are all the GOOD things. However

This company definitely plays favorites and not in a fair manner. I've seen people be chosen for positions over other better qualified in house employees.

Problems with Management take a while to be addressed

Promises of advancement NEVER come. One of the main reasons why I joined this company was because of the promises of advancements based on quality of work. This was not true.

Favoritism exists.
Pros
Great Benefits, Company Culture is pretty positive, Los of work if you like to be busy
Cons
Average pay scale, Lack of advancements, favoritism, Stressful work, Overload of work, Lack of other employees to balance out workload
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Not a fun place to work
Operational Analyst II (Former Employee) –  Richmond, VAAugust 22, 2017
Management was VERY bad. Even when a supervisor was wrong they always side with management. The environment had everyone there on egg shells. Upper management was the worst place that I every seen
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Rewards Incompetency
N/A (Current Employee) –  Richmond, VAAugust 16, 2017
Since I have been at VA Premier, I have recognized a pattern of rewarding substandard work and people taking credit for others' hard work.

Severe management and turnover problems that have grown worse over the years.

Nice people but really not aware how to run an organization.
Pros
New facility
Cons
Everything else
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Its ok
Member Operations Representative (Former Employee) –  Chesapeake, VAAugust 10, 2017
Virginia Premier is a great place to work in. They have some great benefits, ok compensation, work environment is awesome, but management has its favorites.
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diverse nice place to work
ADMINISTRATIVE ASSISTANT (Current Employee) –  Premier, VAJuly 25, 2017
diversity and great environment; great benefits and work from home opportunities. Hours can be flexable and management is wonderful like working at this company.
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Wonderful Job
Member Services Representative (Former Employee) –  Richmond, VAJuly 18, 2017
I wish I could go back it was a wonderful work experience and the people I worked with were a joy to be around cant say enough good things about them.
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good place to work
Member Operations Representative III- (Former Employee) –  Virginia Beach, VAJune 27, 2017
This was the best job I ever had. Wish I never left there to learn a new career. This is a great place to work. They care about their employees. They treat their employees well.
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Good place to work
Train new staff (Current Employee) –  Premier, VAMay 9, 2017
Work from home offers a good work/life balance. Management is supportive. Good benefits. Company is growing so it is a stable employer. Affiliated with VCU.
Pros
Vacation and work from home
Cons
Little advancement opportunities.
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Old School MCO
Case Manager (Current Employee) –  Chesapeake, VAApril 3, 2017
Leadership is resistant to change. Poor communication. Always a rush to implement projects with little focus on making any of the existing projects efficient or quality driven.
Pros
job security
Cons
resists change, lack of telecommute opportunity, management
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Decent
Member Service Representative (Current Employee) –  Bristol, VAJanuary 30, 2017
This companies benefits are amazing! Management is absolutely horrible. They don't like to listen to the employees and have no clue what they are doing
Pros
Benfits
Cons
Management
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Good benefits
Bilingual Health and Welfare Benefits Specialist (Former Employee) –  Chesapeake, VANovember 16, 2016
The company has good health care benefits, the environment is fine no hatred around, it was overall a good company, and it was a good experience in every aspect.
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Great place to work
Mailroom Technician (Current Employee) –  Richmond, VAOctober 27, 2016
Great place to work. Managers for the most part are not overbearing and they don't micro manage. They really try to work with you to make sure you are comfortable with the job. They also try to help you balance your work life. They even allow you to bring your kids to work. They've got good benefits as well.
Pros
They look after you.
Cons
New employee, so right now can't find any.
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Great culture and productive work environment
N/A (Current Employee) –  Richmond, VAMay 31, 2016
Great culture and productive work environment. Every day comes with it's own challenges and varied tasks. Recognizes good talented individuals.
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Stingy and mismanaged, avoid
Business Analyst (Former Employee) –  Richmond, VAApril 6, 2016
Come in, write SQL, maybe have a meeting, more SQL, go home.

I learned a lot of SQL, and that I wanted to do more than write SQL.

Management has allowed company culture to toxify to the point where department relations are adversarial, veteran employees have a clique, and new employees have no natural opportunity to connect with their coworkers.

Training was mediocre at best, irrelevant at worst. Strangely enough, though the training was all on computers, a 300-page printout binder was also provided. Goals were mentioned in the first week, then never brought up again.

My manager was hands-off, but the overall culture was micro-managed. Case in point: salaried employees had to clock in and out.

My last day there was one of the best days of my life.
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Good job security but pay is relatively low
Business Analyst II, Medical Economics (Current Employee) –  Premier, VAApril 5, 2016
Same office politics/issues as in any other company. Some teams are better than others, some managers are great. Turnover rate is high even for exempt employees.
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Better companies out there
Medical Outreach Representative (Former Employee) –  Richmond, VAFebruary 14, 2016
While this company pays decently, has good health benefits, and is pretty flexible with time-off, it's not a good company overall to work for. A very top heavy company, with upper management who is so far removed they have no idea what's going on below. The lower management isn't much better. They talk about having an "open door policy" but be careful about who you put your trust in.

When it comes to the treatment of their employees, there are lots of underhanded moves that upper management makes without thinking about how it effects everyone else. Again, just be careful who you trust.
Pros
Pay, benefits, time-off
Cons
management, top-heavy company
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Fun, productive environment
Claims Customer Service Representative (Current Employee) –  Richmond, VAFebruary 2, 2016
Excellent place of employment for growth of development. Great bonuses and excellent management. All staff from all departments are friendly.
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Great Co-workers at Virginia Premier
Member Service Rep (Former Employee) –  Premier, VAOctober 13, 2015
Call center with high volume of calls, and hardest part of job was taking verbal abuse from member calls. Member service department was relocated to Virginia Beach area.
Pros
best part of this job was knowing children had health care
Cons
very challenging position
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Health Insurance Company
Contract Representative I (Former Employee) –  Richmond, VAOctober 5, 2015
Very number driven, however company has grown in the last few years. Employees are very nice and supportive. Company believes in hard work and many young Vice President throughout organization.
Pros
Annual raises
Cons
no bonuses
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Horrible
Analyst (Former Employee) –  RichmondAugust 28, 2015
No clear instruction or training.
Absolute no structure to any departments
Upper management stifles innovation and process improvement.
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Overall rating

3.6
Based on 40 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.8
Job Security/Advancement
3.4
Management
2.9
Culture
3.3

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