My last work experience was assisting doctors, brokers, employers, customers, included sales, billing and more, this was a one call resolution.
Pros: we are in control of our success.
Cons: our co-workers and friends had different break times.
A typical day at work is arriving 15 minutes early to review new policies and updates from my employer.
Each day was different due to the types of calls we received, it was doctors, employers, brokers and customers answering questions, resolving problems, billings and more.
There was a co-worker who was my best friend knowing that we connected because we had a great communications in all areas, we helped each other when in doubt, we were both positive outgoing individual.
The most enjoyable part of the job was being recognized on our work performance therefore I was given for six years since 2007 to 2013 World Class Certificates and every last Friday of each month was "cake day" there was cake for all employees and for those that were in a diet they had fruit.
I also enjoyed being Vision Service Plan Spanish representative, besides selling individual plans for vision to our customers, when open enrollment was available for many employers to provide their employees many different insurance available to choose from I was representing Vision Service Plan for the Hispanic employees, this made me feel special because I was able to explain all the excellent benefits Vision Service Plan had to offer and answer the employers and employees concern.
I take pride in my job and the company I work for, I like to make the difference and be recognized.