Visionworks Employer Reviews

Not professional
Cut-throat employees/management
No room for advancement

It can be very busy at times and it can be very slow. Around the school year, Thanksgiving, Christmas, and beginning of the calendar year can be very crazy and busy. I like it because it is a different field from what i am use to but vey similar because it is still dealing with customers, giving them the best service and pleasing them.

Depending on the month it is feast or famine. I open the lab by firing up all of the machines and performing an initial calibration on the edger and generator. I then catch up on any leftover jobs from the previous day in preparation for any new live jobs sold for the current work day.

What I learned the most about is the maintenance and repair of – more... the equipment. Depending on store location the equipment is a mix of state of the art and frankin-machine. This can make lab operations a little frustrating.

Management at this store is lazy, petty, and at its worst, incompetent.

Other than the upper management, the other employees are good people who try their best to help make all aspects of the store's operation, whether it be the doctors side, sales or the lab, run as smoothly as possible. Good people.

The hardest part of the job is dealing with bad upper management.

The most enjoyable part of the job is providing patients with quality eye ware that gives them back the gift of sight. – less

Great work experience. Typical day would be scheduling, calling insurance, and entering information in the system. I learned alot about insurance and time management. The most enjoyable part of the job was helping people one on one.

You never know what your going to get each day. One day you may have lots of customers and on other days not as much. The company is a very fair company just wished the job paid a little more. You do make commission though. My co-workers are great and very helpful at training new employees. There really isn't nothing hard about the job once you learn – more... exactly it is that your doing. The most enjoyable part about the job is the atmosphere very homely environment. – less

A typical day would include helping customers select their glasses, dispensing the glasses when ready for pick up, answering phones, organizing and restocking shelves, also trouble shooting if a person is having problems with their glasses. Being able to multitask is a great benefit. Every person is different so you can learn something new from their – more... prescription. Working with the management and co-workers is great. The hardest part is when it's slow. This job is hourly plus commission. Most enjoyable part of the job is working with different types of people. – less

Was not happy with the hours given or the benefits for a part-time lab tech. They did not give enough training in the beginning or starting there before they have you running the whole lab by yourself. Since you work by yourself most of the time, you have to go through quite a bit of trouble trying to get a hold of someone who is able to answer your – more... questions when you run into a problem. Although it was very hard I got through it and got to the point that I was told I made a very good pair of glasses after only 4 months. The most enjoyable part of the job was that I was able to stay busy my whole shift most days, the hardest part of the job was running behind on jobs and having hour jobs needing to be done also before the time the customer was told it would be done. I learned for the most part everything you need to know in order to run a successful lab during my shifts, although I know was plenty more to learn since I was only there 4 months. Which is why I want to peruse keeping this as my career if I am able to find another job being a Lab Tech for a optical company in the Milwaukee area. – less

I worked with Visionworks for over 6 years, and this company is ALL about money. We were written up for not reaching our daily goals of up selling at all cost. My manager @ Appleton ave, in Milwaukee, Wi is very rude and disrespectful not only to staff but also to customers. Many of the stores General managers are rude and very unprofessional. You were – more... constantly worried about being fired for not making your daily numbers. I was on leave and threatened to be fired if I did not return in a timely manner.Wow I only had OPEN HEART SURGERY. They refused to pay me for being off because my doctor didn't get the paperwork in on time. I'm still in the optical field and I love my new company. – less

The most enjoyable part of my job is working with people. I have enjoyed helping all patients/customers. I have learned that to be successful i must be a great leader. I have also learned that great leadership comes with driving results.

I worked here for over 7 years. It was overall a great place to work. I left for a better opportunity.

Not a great place to work. This is a nickel and dime company and all they care about is taking your money. They offer these low budget promotions to get you in the door then offer you cheap products for higher costs. I agree with the comment above youre not an optician youre a sales person. Get those sales or get fired.

If I could give it a negative star review I would. This place has one of the least professional work environments I have ever seen in my life. No room for growth and pay is rediculous when you compare other companies who hire for the same positions. To call the hire ups management is a joke, since they have no idea how to manage anything. They have – more... absolutely no clue when it comes to proper training of employees. – less

They lost who they used to be. Youre a sales person not an optician.

Visionworks was my first job and I loved it, what I learned from my job was how to read a person's eye prescription, which was something new to me. And my co-workers were friendly and funny, it was a great place for me in come into work.

Never felt like it was a job , treated like family , excellent customer service

Daily opening of the store, check in and inspect glasses, customers coming in for pick ups or repairs. conference calls,filling of doctor charts.

it was a good experience working in a company. I learned a lot and it gain my confidence. my co-workers really help me out to grow more and learn new things.

The company had a great idea or overall view of what they wanted but they never fulfilled it in the end.

rge co-workers and the manager are amazing. they helping when you need help . we are like a big family that look after each other. i learn how to deal if insurance and patient on a busy. and also learn a lot regarding the eye and contact. the enjoyable part i my job is when a get a survey and the customer as satisfied my the service i gave her

Sales was my major interest within the company...satisfying the customer...and working with management and co-workers. The hardest part of the job was keeping sales quoto after the holidays.