Pros: monthly metrocard, flexible schedule
Cons: lack of lunch breaks, high turnover, shared desk space, no room for advancement, lack of supervision, tedious paperwork.
I worked here for about 4 months at the East 23rd St location. The concept of the position is simple enough. Encouraging clients to become self sufficient and ultimately off of welfare. Average case load 25-30, New clients have to be seen face to face on a weekly basis. Which when you are starting out with the organization, all of your clients are new. – more... You do alot of traveling with this organization, meeting the clients at their drug treatment programs or at their residence.
The job gets chaotic when you have more than one client to meet with at "mandatory" appointments (hra appointments) at different locations, at the same time. It's obvious to the average person, that you can not be at 2 places at once. My supervisor couldn't seem to comprehend that. My supervisor's only suggestion was to seek out help from my peers. None of whom answered their phones or were ever available to assist me. Please note that in the 4 months that I was working there my team including myself was a total of 8 case managers. When I left the organization, there was a total of 4 case managers left. Theres a reason why probation is 6 months long. The turnover rate is that high.
I cannot speak for the other departments of VNS, just for the comprehensive care management portion. And that area is truly a mess from my experience. – less