Pros: small friendly atmosphere. almost like a family
Cons: small office space
•Meet with clients and discuss/propose service contract possibilities in regards to hosting and technical support
•Assisted IT/Hosting department in research of new technician payroll system. Applied requirements analysis on proposed system and coordinated task between payroll and programming departments
•Develop sales strategies and techniques to integrate into daily business routines
•Troubleshoot and solve countless technical issues ranging from higher level network failures to standard client/server pc issues without very much guidance or aid from upper level technicians.