Store Manager (Current Employee) – Dublin, CA – August 24, 2017
The day starts the moment you walk through the door. Lobby has to be checked to make sure it meets all standards. Prep list has to be checked and completed to prepare for the next rush. Labor percentage needs to be checked and kept below a set percentage. This is naming only the first few things that are done when you come in. While here, I believe the most important thing I learned was how to manage people from all different backgrounds. I figured out the best ways to talk to everyone to get what I needed from each individual.
The only person above me here was the store owner. Passionate about the business and the product, to a fault. They would often undermine my authority in front of the employees and when making decisions on inventory and scheduling, which would at times make it difficult to manage labor, employee availability, and food costs.
The hardest part of the job was having to work with the owner, who would often undermine my authority in store.
The most enjoyable part of the job, was seeing our guests take a genuine interest in our product. It was extremely satisfying to see newcomers become regulars and truly enjoy the food we serve them.
Cashier/Cook (Former Employee) – Walnut Creek, CA – September 13, 2017
I met great people, including management. The food was great and although it could get a little stressful when busy, everyone learned how to remain calm under stress. They cared about the customers so much. It was such a fun and friendly environment to be in.
Assistant Manager (Former Employee) – Pleasant Hill, CA – July 19, 2017
Typical day at work would begin with me either opening the store or relieving one of my employees from their shift to close the store. I would come in a minimum of 30 minutes early to make sure there was enough change for the day. I would prep any fruit/toppings/yogurt that we were running low on. I would check all the yogurt machines and make sure the front drip trays were clean and all yogurt was filled in the back room. I would manage the front (cash register) and weigh customers yogurt while keeping the lobby clean and toppings filled. I would at closing time, take out all the trash and recycling, turn off yogurt machines, close register and submit deposit bag, do the dishes, sweep, mop, and lock gate. I learned how to better delegate my employees at this job as this was my first management job. The workplace culture was okay, I definitely made a fun workplace for my employees. The hardest part of this job was trying to complete all of the prepping being a solo employee and trying to ring customers and stay on top of cleaning. The most enjoyable part of this job was interacting with customers and free yogurt :)
General Manager (Former Employee) – Indiana – June 19, 2017
The experience you will have working at VB truly depends on what location you are working at. They are usually franchised put so who the owner is can make or break a positive experience with the company .
Customer Service (Former Employee) – Traders Point, IN – January 30, 2017
working here was a pretty cool experience. The coworkers got along great, and it was a laid back working environment. It got pretty hectic around weekends and sometimes communication did not follow through like it should have, but other than that, it was pretty great!
Shift Leader (Former Employee) – Palo Alto, CA – January 20, 2017
while this job did promote me they took a very long time doing so. my typical workday included taking orders, making orders, prepping, lots of cleaning and closing the store at the end of the day. what i didn't like about this job is they were very low staffed which meant sometimes I had to close by myself or I had to take care of rushes all on my own. It was very frustrating having the customers get so angry because I;m the only one to take orders, but I did get it done.
Food Server (Current Employee) – Castro Valley, CA – April 5, 2016
Overall. The experience to work with Vitality Bowls was good. Shifts are decided by the manager and sometimes, it depends on who is working that day and if the place is overstaffed for a day, they send someone home. Management was nice and coworkers were really helpful. The hardest part of the job will be the juicing because sometimes the measurements are not accurate. I've learned what food service is like as opposed to retail work. What was enjoyable was greeting the customers and seeing the smiles on their faces when you hand them their order.
Cashier/Customer Service (Current Employee) – Redwood City, CA – November 28, 2015
vitality bowls is a great place that had a lot of regular customers. part of why i enjoyed working there. along with an extremely easy work load and generally, good coworkers, the atmosphere at vitality was pretty chill. management could have improved on a lot of things but everything was pretty tolerable.
50% on food items
poor management decisions on new hires and scheduling