This company offered commissions within sales, it gave me the opportunity to increase my knowledge of sales and marketing hands-on. Although i enjoyed the extensive training that i had to go through as a newly hired employee, the store was placed in an area that lacked much business. I felt as though i was so thoroughly trained in sales and background knowledge of the products but was not able to apply that knowledge due to the lack of business.
Wages have gone down several times in the time I've been employed, and each time corporate sends a memo stating that they are re-configuring our commission and base pay to optimize it for us as employees. They say they are giving us pay cuts like it's a favor to us. Several stores have closed around the country in the last few months leading us to believe that the company is failing. The level of micromanaging is unbelievable, to the point that we get memos instructing us about the order our training and sales binders must be in behind the desk. Employees and store managers aren't trusted by corporate and the pay shows how little employees are appreciated. I enjoy the store I work at because of my direct supervisor and my co-workers but overall I would never recommend working with this company.
The store-brand products are of really good quality and are easy to sell.
Sales Associate (Current Employee) – Hillsboro – September 8, 2015
I actually like the job when I'm there. The operation hours are good but upper managment keeps cutting back workable hours. Store manager's "Just made management ego" needs to be checked at the door. Start pay is terrible no matter how much experience. Benefits eat up your whole check.
A great place to start for those interested in health and fitness!
Store Manager (Current Employee) – Canoga Park, CA – September 5, 2015
A typical day at work consists of analyzing daily sales goals and developing a plan to meet those goals. Other duties include cleaning, organizing product, inventory management, inside email communications, telephone communication with customers, and typical retail operations.
Additionally, our customer service policy requires associates to ensure that each customer receives outstanding customer service by providing a friendly helpful environment, greeting and acknowledging every customer, exchanging names, determining the customers needs, showing a full program (3 items) that meets their needs, demonstrating solid product knowledge, creating and maintaining long-term customer relationships by developing a real personal connection.
Assistant Store Manager (Former Employee) – memphis – July 21, 2015
Over seven years there were constant decline in compensation. They depended way too much on reviews of mystery shoppers and had more faith in their reviews than their own employees. Decent part time job but not great compensatin for managers.
Assistant Manager (Former Employee) – Birmingham, AL – June 16, 2015
A typical day at work consist of various inquiries about products. What I learned from Vitamin World is a plethora of knowledge about vitamins, herbs and supplements. The most enjoyable part of the job is getting to know the customers that visit the store on consistent basis.
I learned a lot about the unique items in the store. There was always a lot of customer interaction. Management was horrible for most of my time there. They later got fired. I enjoyed talking to the customers the most. This job relied on understanding and determining the customers need so your could help them with the information needed to make the sale and make them happy. All my coworkers and I got along great. They were friendly and we still get together sometimes outside of the workplace. Work day was talking to customers, managing the inventories, daily cash reports, and a lot of cleaning and reworking shelving and facings.
Store Manager (Current Employee) – Louisville, KY – May 31, 2015
• Provide fitness, health and nutrition culture. • Provide positive work as well as shopping environment embracing diversity plus promote sales. • Develop suitable schedules on basis of business requirements and payroll guidelines. • Maintain effective communication as well as collaborate with District Manager plus home office. • Manage all expense within established budget. • Protect as well as maintain organizational assets plus resources to incorporate inventory, physical plant and fixtures. • Implement and conduct people practices to assist growth of individual, company and team. • Convey effectively and present life for company values, vision and store’s expectations. • Implement and maintain promotional, operational and visual or merchandise standards plus initiatives. • Ensure stores along with work areas are clean, secure plus well maintained.