Pros: 1 hour lunch 1/2 paid, 1/2 unpaid, paid weekly
Cons: angry customers on the phone
Typical day at work would start out with answering phones where customers called in pickup requests & tracing shipments. Also, during this time was manifesting & dispatching trailers going to Winnipeg. After those were done, drivers were beginning to come back from their routes & it was time to go through their paperwork so it can be sent to the dock for unloading. Around 8pm I would take lunch & when I came back I would finish any work I had on my desk so I could cover another gal at the drivers window so she could take lunch. Before you know it, it was time to punch out. Coworkers were great for the most part. We became friends & are still in contact today after getting laid off late last year.