Vitran Express Employer Reviews

Fun place to work. Operate tractor-trailer during night time hours transporting general commodities between Vitran terminals. Routes may include some customer deliveries once night run is completed. Applied learned skills while pulling doubles (pups) or double 45’s.

Good company to work for. Local routes, home daily. Dockwork required.

drive the forklift the whole shift breaking freight
management is alright
co workers are great
hardest thing about the job is the changes
my job is a laid back job

I've been with Vitran for 9 months and I regret leaving my old company. The first thing that I realized is that this company is very disorganized. This runs SO deep that any attempts to resolve this gets quickly washed away or disintegrates totally. The equipment is acceptable if it was located in a 3rd world country where rules and regulations are – more... just executed in theory - which for the most part, Vitran does well. They talk about getting better, but it's just theory. – less

Have been in the ltl industry for 20 years with multiple carriers. Without question the worst company in the history of the industry. Would average 1.5 lost accounts per week. People do not return calls or emails after multiple attempts even if it meant losing large pieces of business. No one cares. Finally decided to leave the company for piece of – more... mind. Half of sales and management have resigned past year or so. Do not work for or ship by this company. The leadership, service, direction, accountability is atrocious. Will not be in business much longer as they lose millions per month. Lost 20 mill 4th q 2012. The pricing is so unfavorable since the only way to keep any business is to be double digit less expensive than the second low cost option. Avg length of haul went from 350 ish miles to 600 ish miles because their rates are too cheap on the inter-regional because reps were lazy with pricing requests and just entered like $65 minis from midwest to southwest, so the company handles undesirable lanes at unfavorable rates. Very little direct point coverage, partnerships with about one hundred rinky dink agent carriers. Shipments show deliverd on the website when in fact that means deliverd to another trucking company. Can call terminals for hours on end just to try to speak to a human. Phones ring and ring no answer or go to full vm at many terminals. Managers hide the true on time percent by abusing coding with late pickup or appointment required. True on time % in the mid 60's to low 70's. Osd is a nightmare. Highest exception ratio in history of the industry. Was a period in summer 2012 when 1/4 of the shipments were wild bill no freight or freight control. This is not a disgruntled employee. I have been a successful producer everywhere I've been. Selling Vitran is like being a pen salesman selling pens that don't write. – less

Load and unload truck freight using sit down forklift. cool manager , dirty environment , co - workers was not friendly but I didnt come for no one else I learned a lot especially on the forklift this job was fast pace most enjoyable part is the end of the shift.

The company does not care about their employees what so ever. They are only concerned with moving as much freight as possible, but they dont care what it looks like when it gets to the destination. Freight comes in stacked and damaged when it says do not stack. Glass comes completly shattered, and they make us take it to the customer so they can see – more... it and refuse it. The trucks and trailers are constitly breaking down. It takes weeks if not months to get the eqiptment back. The managers do not care about saftey. I constitly brought up saftey concerns and they complety ignored me. The guy that was not following saftey rules was even on the saftey committy. The terminal manager shows favortism. He has new guys ranked above guys that have been there for years. He lets the new guys make their own hours and the older guys have to adjust their schedule for them. He even has a guy that has been there less than a year dispatching part time when someone who has been there for years offered to do it. He hired to many people for what he has trucks. Now guys are lucky to get 40 hours. He made the guys go down to 4 days a week. He is to afaird to get rid of anyone. He does not have the personality to be a terminal manager. I was promised to start driving within 3 months and 6 months later i was still on the dock. They gave me a raise after i quit and was recieving my last 2 paychecks and never told me. This is a horrible place to work. – less

Management is there only to collect a pay check ! No one is a true manager! They are all puppets and no one even cares !

Co-workers & managment always worked well together. It was always very easy to communicate & complete the days work here.

Management is awful. They don't respect employees' opinions. Just do it their way. One thing they've done for years is suddenly fire people without warning, usually over one mistake. A person can easily be fired for someone else's mistakes. Very CYA atmosphere. Emails are a must to cover yourself. Very cut throat.

Every day I would unload about 6 trailers with a forklift and by hand. I had to be extremely careful with the freight, so at times it would be easier to get things done by hand or some other method other then forklift that will be more gentle with the shipments. While breaking out my trailers I would keep my area of the dock clean and safe. During or – more... after my last trailers, I would start to load other trailers according to city stops from San Diego to Oxnard. The hardest part of my job were the hours and the weather, we worked on a dock with open doors so it would be freezing as i started at midnight. The most enjoyable part of my job was working fast and hard and being in the zone and getting my work done while getting along with my co-workers. I learned to operate a forklift and to work hard and in a fast but safe way. – less

A typical day at work,I operate a forklift,load and unload trucks and deal with some paperwork.I work with a great bunch of people whom for the most part all work together.Management is ok but they need to listen to workers input occasionally.

A typical day would consist of letting the tower manager know i was ready to break a trailer. I would be assigned a trailer & given the bills of lading. I would also grab re-weigh sheets because workers were mandated to re-weigh every item that is off-loaded from a trailer. I'd then get a forklift with a good working scale & a battery for the scale. – more... I would open the door of the trailer & use a dock hook to set the dock plate to begin working. Usually, each piece of freight is labeled with a "pro number." The pro number corresponds to a set of numbers on a sticker on the freight also found on a bill. The bill tells a dock worker where to take the freight be it phoenix, memphis or cincinnati. I learned that it's a challenging job from the standpoint of the dock setting. It's like working outdoors year-round. It's the most challenging in the winter months....riding a forklift in the freezing cold is no walk in the park.

Management did try to manage the company but at the time that I was working there the company was hemorrhaging money. Also they start workers out as part time & you build up to full time. They pay isn't bad initially but there are no benefits which isn't exactly ideal. The co-workers were mostly men and for the most part not too difficult to get along with. Some were helpful when needed. Others acted as if they couldn't be bothered. I did my best to just keep to myself and only ask for help when i really needed it. The hardest part of the job was enduring the weather & keeping up with the pace set by the management. They expect a worker to be able to complete 6 bills per hour. The only issue with this is a bill may be 1 skid, or it may be 15 skids of freight. So one could imagine that moving freight as fast as you can while riding a forklift in the freezing cold is fairly challenging. And if you couldn't keep up you would be wrote up, possibly suspended without pay & even terminated. It was also difficult because the dock I worked on wasn't all that big spatially. There are other people trying to break their trailers and often everyone gets in the way of everyone. One would have to be very creative in the way that they maneuvered around the other workers. The most enjoyable part of the job was.....I'm sorry nothing really comes to mind. I had an extremely difficult time adapting to the job and eventually got fired because i couldn't keep up with the pace regardless of how hard i tried. The only thing I liked was the fact that i had a job. – less

Very good company to work for, working with customers on a daily basis, management needs to listen to drivers because they are the front line, my co workers are my best friends, the hardest part of the job is being judged by your piers even though you are a professional at what you do, I enjoy my job the most because I get to work with my customers. – more... Satisfaction is what I cater too. I won't be happy until the customer is happy with their freight! Dedication to the Job is what drives me!! – less

Nice place to work but a narrow dock can add to some delay in staging goods.

Preform checks on equipment, prior to operations. Load/unload trucks in a safe manner. Great co workers. Nothing hard about the job, just need to pay attention to detail. No stress while doing the job.

I was a line-haul driver. I really enjoyed my job, and my co-workers were great to work with. We were a very close family. The management team was very organized.

A typical day at work was unorganized coasos, things where always behind as planed, trailers always loaded wrong with lots of damages done to the customers products/orders. The co workers was the only good thing about the job, the hardest part about the job was to stay a float above the very high level of negitivity within the work place, that company – more... lacked very much in moral of its work enviroment. The most enjoyable part of the job was back in 2008 when I was still getting paid enough to save for the future and the company gave something as well, and taht all stopped.by 2010. – less

The terminal manager shows favoritism towards one employee over the rest, even though that employee is very slow and treats his coworkers like he owns the company. The freight arrives damaged to our terminal and we are expected to make it look like it didn't. Freight that says do not stack comes stacked and crushed.

the people are nice to get along with there is nothing hrad about this job