SENIOR FACILITIES ENGINEER (Current Employee) – Sunnyvale, CA – April 3, 2012
I love coming to work everyday and would put myself on the line for the great people that are here.
I was able to learn some programming skills within IpOffice, Vosky / Skype and the badging / security system. I also became proficiant in punching down phones at the block. This complimented my repertoire of skilIs that had carried over from past positions.
I will always value the experience and refuse to look at any of the negatives.
catered lunches once a week, close to home and flexible schedule
Manager, Support Services (Former Employee) – Sunnyvale, California – May 9, 2012
• Gathered business requirements via management interviews, analyzed needs and led a companywide laptop upgrade and installed and implemented HEAT™ Helpdesk. • Executed Service Level Agreements (SLA) with engineering and “road warrior” sales staff ensuring support team met SLA requirements. • Built a Symantec Ghost image that was certified by Toshiba and successfully managed a Microsoft migration replacing Novell and deployed to 200 laptops in three States. • Managed installation of ISDN Polycom videoconference capabilities in all corporate branches.