Sales / Customer Service Agent (Current Employee), Chicago, IL – July 8, 2012
Pros: great people to work with
Cons: inconsistent schedule
Vivid Seats is a great place if you are looking for some sports or entertainment industry experience. The schedule can be strange (Only 1 weekend day off, not just 9-5), and the hourly wage ($12-14) is adequate for the amount of work put in.
Managers and Owners are very involved and legitimately care about the company.
Ticket Agent (Former Employee), Chicago, IL – September 3, 2014
• Handled inbound calls and live chats from customers seeking to purchase tickets. • Multitasked with multiple customers at a time to ensure the best possible customer service. • Guided customers through selection and purchase process while regarding perspective and objectives. • Built and maintained clientele by following up with various customers – more... on a daily basis. • Worked well with fellow experts within the sales team in a call center based environment. – less
Ticket Sales Agent (Current Employee), Chicago, IL – April 28, 2014
At Vivid Seats, I learned how to connect with customers and convert hesitations into sales. I worked alongside amazing coworkers who taught me something new every day. The hardest part of this job was to move on from rejection. Overcoming rejection allowed you to proceed with the next sale.