Technician (Former Employee) – Provo, UT – November 16, 2017
Management was awful. I doubt it if managers even had business degrees. As a result scheduled were hectic. I would be assigned a job an hour away while at the same time that same job might have been within minutes from a coworkers house, it went both ways. That same coworker would be assigned a job within minutes from my house and would have to drive an hour to get there some of the times. We weren't given a respectful lunch break. On busy days management would expect us to work 8 hours or more with out taking a formal break and if we did take a lunch break after 4 hours of work as based on California labor laws, it seemed as some managers were bothered by our lunch break. Besides that the technology we installed was awesome. To me the most enjoyable part of the job was when I installed the systems as I enjoy working with tools and technology. Most of my customers were awesome and I had a wonderful experience meeting new people and taking care of my customers needs.
Field Service Technician (Former Employee) – Fayetteville, NC – November 10, 2017
Always ahead of the curve min the industry, Vivint sets the standard for others in the business! While there are some headaches at times, this is to be expected with any company, especially ones that are leaders in smart home technologies.
Customer Service Representative (Former Employee) – Logan, UT – November 9, 2017
Vivint is a great place to work and they bent over backwards to make sure that I was happy as an employee there. There are great competitive wages and the insurance is fairly good as well. I received three raises during the time I was employed with the company.
Customer Care Specialist tier 4 (Current Employee) – Lindon, UT – November 5, 2017
I love working for Vivint. they are a great company and I would highly recommend working here. The perks that are offered are great, and there is always a free meal and free drinks, games and books to read during breaks, and the work from home option.
Free lunches, Free drinks, work form home options
Customers can be difficult to deal with, some days off are blocked out for unpaid time off. VTO only available for lower tiers
Field Technician/ Licensed in Oklahoma state (Former Employee) – St. Louis, MO – November 1, 2017
When I was there you had to up sale every person. If you don't get 600 points a month you were written up. The manager I had would do things his way not the company way. When he find out you were let go.
Store Manager (Former Employee) – Fort Worth, TX – October 30, 2017
Customers would come into Best Buy to get DIY security. We were there to sell them a monitored security system. Vivints training was for sales becasue they started with door to door. But they do not know retail.
Great place with a balance of work hard play hard.
Scheduling Agent (Former Employee) – Provo, UT – October 30, 2017
Vivint is a very welcoming place where everyone is a part of a great purpose. They take really good care of their employees and make sure that the employees are happy in the work environment. They also make sure that there are extracurricular activities that are held for the employees to have fun which pushes them to work hard and stay loyal to the company.
Free lunches, great benefits, comfortable work environment, good pay.
Store Manager (Former Employee) – St. Louis, MO – October 29, 2017
I was scouted and led to believe in this big dream with this company. From day one I have barley had a full night's sleep. I went to training in San Antonio for 14 days straight no days off. My trainer was excellent I will say that. But little to no rest at all. I had one day when I flew home to see my family and right back to work the very next day. I was told I had to work everyday open to close until we hired staff for my store... we never hired anyone due to poor management. All of my recruits that met my manager declined the offer. You will have no personal life with this job. If you end up with a day off you will be contacted all day and night via group chat, text and phone calls.
I constantly felt micro managed and watched everyday. I received numerous calls from people I didn't know from within the company. Had to give my number out to customer's which my manager told me that they covered part of my phone bill which was not true. They also told me that the schedule was flexible... Not true at all...
Management held an argument on the sales floor with me after I told them it was not only embarrassing but disrespectful to people around us.
Long story short DO NOT take this job unless you literally have nowhere else to go. It could possibly be a good job for someone one day. If you have a family and care about time with them this is not the job for you.
They do not care about their customer's after the sale is made and treat their employees like garbage.
Lead Sales Associate (Current Employee) – San Antonio, TX – October 25, 2017
One of the best companies I've worked for so far. Not only in the leadership amazing and well balanced, but the opportunity to move up is strictly on how much time and effort you put in, and out of work!
Door to Door Sales (Former Employee) – Tampa, FL – October 24, 2017
While working at Vivint you have the opportunity to make as much money as you're willing to work for. It's a massive amount of training and product knowledge but its worth it! You do a lot of fun things together as a team and travel during the summer. I would highly recommend this company and being a door to door salesmen. The skills I picked up from this job have helped me immensely in everyday life. It teaches you discipline and great work ethic.
travel, compnay pays for fun things to do as a team, close nit teams, one on one training, all the tools for success readily available to you, AWESOME managers.
working in the rain, long hours, commision based, quotas.