Pros: great people, very helpful and friendly
Cons: very low pay, limited advancement opportunities, average benefits.
Overall, I enjoyed my time at Vizio. Everyone was very friendly and helpful if you had a question. The managers I had were all very helpful and really tried to help you if you had an issue. A lot of turnover the last six months which left us understaffed. Benefits were OK, nothing special. The pay was very low. Even if you get a promotion from Level 2 Technical support, which is where everyone starts, to Level 3 or 4, you only get a .25 raise. Limited opportunities to advance. Vizio will say they have never had known issues with any devices, but they have had some known issues that don't get addressed fast enough, so you have a lot of customers calling in with the same issue and that leads to frustration with the employees and the customers. Training was very good.