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7 reviews

Vizio Employer Reviews

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Great place to work
Technical Support/Customer (Current Employee), dakota dunes , sdAugust 25, 2014
Pros: compenstion
Cons: breaks
enjoy talking an meeting new people, I love learning new and exciting things, I have made alot of friend while working for this company.
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Great company for a call center
Customer Service Representative II (Current Employee), Dakota Dunes, SDJuly 6, 2014
Pros: fun environment
Cons: advancement
Vizio is not my first call center but it by far the best call center I have worked for. The pay and benefits are better than other centers and I had my first raise 9 months being employed without a promotion. They do understand life happens so therefore it takes a lot of occurrences before you start getting into trouble. Vizio is a family with fun activies – more... together outside of work. Like Christmas parties, pincis, golf – less
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Great people but very low pay and little chance for advancement
Technical Support (Former Employee), Dakota Dunes, SDSeptember 9, 2013
Pros: great people, very helpful and friendly
Cons: very low pay, limited advancement opportunities, average benefits.
Overall, I enjoyed my time at Vizio. Everyone was very friendly and helpful if you had a question. The managers I had were all very helpful and really tried to help you if you had an issue. A lot of turnover the last six months which left us understaffed. Benefits were OK, nothing special. The pay was very low. Even if you get a promotion from Level – more... 2 Technical support, which is where everyone starts, to Level 3 or 4, you only get a .25 raise. Limited opportunities to advance. Vizio will say they have never had known issues with any devices, but they have had some known issues that don't get addressed fast enough, so you have a lot of customers calling in with the same issue and that leads to frustration with the employees and the customers. Training was very good. – less
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Pay is nice but no life outside of work.
Tech Support/Customer Support Representative (Former Employee), Dakota Dunes, SDMarch 3, 2013
Pros: decent pay
Cons: no vacation/sick time. no flexibility. management.
Every day was a different issue in technical support but advancement opportunities aren't there unless management loves you. Team was nice and we had fun but managers are a little hard on you. You don't get sick or vacation time, you have to accrue it. The amount you accrued was close to nothing so if a life tragedy did happen you may lose your job – more... for it. NOT FLEXIBLE. Hardest part of the job was dealing with customers one right after another without a break in between. There's no scripting but if there was a known problem you had to act like there wasn't one which I feel is a bit shady... My old manager once brought me into a room and yelled/ cussed you name it at me for me being too detail oriented in my work. I thought that was a good thing? He also tried to have me get as many occurrences as possible by putting points against me for being within a minute late when the standard is 4 minutes that he could do this. He lastly tried to have me fired for a call that not only wasn't recorded but was a dead air call or a "Ghost call" accusing me of not helping the customer. I refused to sign any papers for it and turned it in to district managers. He's still there but I no longer am. I couldn't take the abuse anymore. – less
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Team work based company
Customer Service Representative (Former Employee), Irvine, CAFebruary 18, 2013
Pros: bonus checks
Cons: job security
This is a company where hard work pays, they have days of working hard and playing hard appreciating each member of the company, i loved working here and if i had an opportunity, i would work there again.
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positivo
Cajero encargado de turno (Former Employee), La Plata, BSeptember 19, 2012
Pros: relacion con los clientes
Cons: rotacion del personal
Fue un tiempo muy bueno de trabajo en el que debo destacar el trato con el pùblico ya que soy bueno resolviendo problemas y la relacion con los compañeros que estaban a mi cargo. El tema mas dificil es la rotacion de los empleados y la enseñanza constante de nuevos empleados.

About Vizio

VIZIO has done for HDTVs what Dell did for PCs and Southwest Airlines did for air travel: sell them for less. The company sells – Read more