Vocalocity Employee Reviews in United States

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Productive and Fun Workplace
Customer Service Representative (Current Employee) –  Atlanta, GAFebruary 7, 2014
Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate accounts and assisting customer’s with general Vocalocity assistance. Assisting Customers with inquires about accounts, responding promptly to customer inquiries, handle and resolve customer complaints, provide pricing and delivery information, perform customer verification, process orders, forms, applications and requests, communicate and coordinate with internal departments, provide feedback on the efficiency of the customer service process.
Pros
great beneifits, great pay, great schedule.
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Amazing workplace and very fun environment
Analyst (Current Employee) –  Atlanta, GAJanuary 3, 2014
This was my first real job working with this company, it has been simply amazing to say the least. The training and support that you receive really allows you to grow within the company and excel at your position.
Pros
supportive management
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Startup Company
NEO Linux Engineer (Former Employee) –  Atlanta, GAMarch 26, 2012
Culture was great, but because the company was a startup, a bit scary to work at.
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Good Place to work but horrible commute
Customer Care Representative (Current Employee) –  AtlantaSeptember 9, 2012
I enjoy the work here. However, I currently commute 120 miles a day for this job. I would enjoy it better if it were closer to my house. Dealing with Atlanta traffic is very hectic.
Pros
hour lunch
Cons
long drive, being in downtown atlanta
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Fun Place to work, on the phones all the time
Sales Develoment Representative (Current Employee) –  Atlanta, GASeptember 19, 2012
A typical day at work is being on the phones and qualifying leads to closers
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Overall rating

3.8
Based on 6 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
3.5
Job Security/Advancement
2.3
Management
3.3
Culture
4.0

Vocalocity Reviews by Location