A typical day at Volkswagen Credit was answering 50-90 calls a day. We were given 5 minutes 30 seconds on average for each call. It is a very structured company. Even though they teach that the customer comes first, it felt like the numbers were more important.
Their hiring practice is to only hire from temporary agencies with no specified time frame on becoming a full time employee. I worked there for a year and was passed over on 3 occasions to be interviewed for the job I was trained for and was doing.
It was a very frustrating place to work, there were parties and treats but other than that it was a hard place to work for.
free snacks on the 1st thursday. pizza when the ceo came to town
no advancement, no benefits, no sick time or vacation time