PC Support Analyst (Former Employee) – Richland, WA – May 26, 2016
Volt didn't provide employee benefits like other contract companies did. I didn't like my Technical Recruiter. She had poor customer service skills. If I could, I would have asked for a different one. Employee forms needed to be done on paper and mailed. No way to just fill out employee forms online, like other contract companies provide. Everything else was fine. No problems with paychecks, and HR was responsive to my inquiries.
IOS Tier 1 Team Manager (Current Employee) – San Antonio, TX – March 11, 2016
This company is failing and is unable to make the necessary changes to succeed because of the poisonous culture that has costed the company over 200 employees in the last 60 days. You can be number one and that will not secure your position...along with the non-existent pay raises and extra work that always finds its way to your desk, Volt would be the last option to accept employment from because of the instability of the upper management...be very AWARE if you accept a management position because they are known to demote without notice or actual cause to meet their agenda. Don't go unless you live across the street and have no other choice! Most people don't make it 90 days...what does that say to you? Overview...the projects that they manage are not that great and have menial pay. They are always firing and there isnt much lateral movement at this time. Beware! This is not a family company and they have one of the most HORRIBLE HR departments I have ever witnessed in action. Again, avoid this trap at all costs!
Productive and fun workplace where people make a difference
Tier I Tech Support Advisor (Former Employee) – San Antonio, TX – September 24, 2016
Typical day was mainly helping customers with various issues with Apple products. I learned how to ensure the issue was understood, how to empathize with the customer, and to give customers piece of mind that their issue will be solved. Management was decent, and was willing to help out with performance issues. Co-workers were ok in the fact that I didn't have any issues with them. Hardest part of job was dealing with the fact that I wasn't always able to assist customers with their issue and took it personally at first. The most enjoyable part of the job was the occasions where a customer was satisfied with service provided and it can be heard in their voice.
Up-to-date equipment, Fun environment, occasional food trucks and catering
Not much floor support, no real chance for advancement
Customer Care Agent (Current Employee) – Mesa, AZ – September 16, 2016
Volt was a great place to work, i would assist people in troubleshooting tv, internet and phone services. I learned how to control calls to keep them within the time allotted per call and how to describe things easier for people to understand. My management and co-workers were all great they are all friendly and very positive which made it a more positive work place for me. The hardest part of this job was handling irate customers who would not cooperate or troubleshoot along with assisting the elderly with email issues. What i loved about VOLT was that the majority of the time the customers were friendly and amazing to work with over the phone.
positive work enviornment
no sense of job security, contract could be dropped from AT&T at any time
Fantastic Place To Work! Great Manangement! Great Co-Workers! Room for Advancement
Sourcing Specialist (Former Employee) – California – February 17, 2016
Great Company to work for! Global Marketplace.Volt cares about its employees! Great benefits, compensation, and pay raises/bonuses for those who work hard and provide results! I was promoted from Admin. Asst. to Sourcing Specialist within 90 days and given a large increase in pay along with the promotion! Was given the opportunity to learn, as well as showcase my abilities and was rewarded with commendation, and several bonuses. Many opportunities for advancement within Volt. They are loyal to their own!
Great Employers, Great benefits, compensation, bonuses, opportunity for advancement
Program Manager (Former Employee) – SC – March 14, 2016
I LOVED working for Volt Information Sciences/Volt Workforce Solutions (a salaried employee, not a temporary associate). My management team was awesome, very supportive (when available)...but there is a poor work/life balance. Weekly work hours ranged between 48-60 hours a week. There is no down-time, it's always Volt time. Overall, it is a great place to work for someone who has no family/social life.
Clerical shipping clerk (Former Employee) – Los Angeles, CA – February 7, 2016
It depends where you placed. This is a temp agency, so they are going assign you a work assignment depending what kind of experience you have. You are only a contractor, not a permanent employee. It thought me other skills, to compete in the work place. Management is not bad , they do have an open ear, and a easy to work with. However, as far as getting jobs for the contractor, they have to be a little more proactive. The coworkers were good, easy to work with and a built a strong team environment. The hardest part is being you are contractor, noting is guaranteed, and you may not be placed with an employer on a permanent base. Benefits are really not great. The most enjoyable part was learning about different places you were placed at as a contractor.
Warehouse Worker (Former Employee) – hopkin south carolina – June 16, 2016
As soon as we get to work we exercise which I love because it gets you ready and stretched out to work for the day. I have lovely and nice co-workers. This was not hard of a job at all. I learned how to read blueprints and match them with the product.
Working on contract to Mitsubishi Motors of North America
Supervisor (Former Employee) – Peoria, IL – May 31, 2016
Working on contract for Mitsubishi Motors of North America. Should have been hired in 6 to 8 months. The auto industry slowed down and caused a hire freeze at Mitsubishi. I was stuck working for the contract company for 4 years. The pay and benefits were terrible.
Event Staff, Tester, Administrative Professional (Former Employee) – Seattle, WA – September 15, 2016
I filed documents and folders, put the folders into storage. Test cellphones and software. Company event staff. Edit documents on adobe. I did not learn very much. Most of the management were great to work with. Most of the coworkers were great to work with. The hardest part of the careers was that they were not long term and one of the managers made threats. The most enjoyable part of the careers was that I worked at big well known companies sometimes in office environments.
Activision On-Site Coordinator (Former Employee) – Fresno, CA – January 13, 2017
I was hired as an temporary on-site coordinator without much management experience but I was given the tools I needed to succeed. My co-workers and my boss were awesome,friendly and very helpful.
The begging of the season was difficult because my team and I were new to a client and we had to learn how to use a program called smart-sheets and we had to learn the program and make sure we were up to par with our clients expectations.
I also had to do office tasks like interviewing answering phones some data entry running backgrounds and doing on boarding with new hires.
Overall it was a great experience I am glade I was giving the opportunity to handle so much responsibility and help my team out.
Prospective Worker (Former Employee) – Irvine, CA – September 27, 2016
Volt staffs big name companies but they aren't looking out for you specifically. For every position they get an interview for you they are also sending 6-7 other candidates. After about 4 interviews (most of which they thought I was too qualified for since they were entry level positions which I was okay with accepting) they have probably just dropped my resume since I haven't heard from them in months. They also take weeks in between to find a position for you to interview for so if you're in a hurry to find a career don't look here. Overall very disappointed after being talked up so much in the beginning.
Good opportunities available.
Not looking out for individuals specifically, unresponsive.
Agent/Customer Service (Former Employee) – Las Cruces, NM – May 25, 2016
Volt is Great if you are looking for something short term, I was with this company for 3 years, they are terrible with upward promotions and there is a huge culture of Favoritism there. Do not expect to work for this company and move up you will be disappointed. Employee Relations There is also Hard to work with and not very good at returning emails. Also they do not work with home life or transportation issues at all...So if times get hard and it becomes hard to get to work because of Health or Transportation issues...Be prepared to get fired no matter how long you worked there.
Technical Support (Former Employee) – San Antonio, TX – October 19, 2016
Providing excellent customer service to U-verse customers in a timely manner Providing resolution to complex issues that customers brought to my attention. Explained billing information to customers with billing questions. Providing credits were needed Utilized multiple programs that were provided to me by the company to assist with any troubleshooting problems customers had. Answered each call in a timely manner, to prevent customer's having to wait long periods to speak with a representative. Up sell products with customers when needed. Providing options to customer that would better suit their needs.
Executive Administrative Assistant (Current Employee) – San Diego, CA – September 21, 2016
The most enjoyable part of the job are my co-workers. Very fun place to work and to learn. From start to finish, this company has what I was looking for. The culture is unlike any other, the people here are great and push each other for success and actually like each other. This is not the place for someone who doesn't want to work hard. Office is awesome - I recommend this company and am glad I can be a part of it
might be a good place if you are an entry level recruiter.
Recruiter (Former Employee) – Chicago, IL – January 21, 2016
Might be a good place if you are an entry level recruiter. You don't want to be there long term. The company has been on a wage increase freeze for a long time. If you want to make more money, you need to produce more in your recruiting efforts. They won't ever give you a base increase. Volt has not downsizing a long time and they continue to loose money rather than make money. It won't be long until this company is sold and acquired by another recruiting company.