Residential Service Worker (Current Employee), Leesburg, VA – February 2, 2014
Pros: meeting new people everyday
Cons: no room for advancement
Assisting the clients or residentas with meds, use of phone, food items. I learn that this could be all turned around in a second and be me, us, on the streets, homeless. I work well with my coworkers and we make a great team. Hardest part of this job is not having enough space to accept all who call for shelter, so we have to refer them to others. – more... Most enjoyable is when they move on into their own home and getting back on thier feet. – less
Great place to work. Caring coworkers, and attentive management.
Intensive Residential Counselor/ CRMA (Former Employee), Biddeford, Maine – September 10, 2014
Volunteers of America is a strong, healthy place to work. You will form lasting bonds and friendships with both your coworkers and your managers. It is a very warm, welcoming and nurturing environment to be a part of.
I enjoy working with the residents, however, mis-management often makes work difficult and the employee turn over is huge.
Kitchen Worker/Cook (Former Employee), White Bear Lake, MN – September 8, 2014
Pros: enjoyable work
Cons: it's part time, and i would prefer full time days.
I thoroughly enjoy working for and interacting with the residents, who talk to me about what they are doing to improve their lives and plans for the future they are making. I have learned that most people are basically the same no matter what their situation in life may be. Unfortunately, management is lacking in many areas, such as honesty, fairness, – more... transparency and organization. It's hard to get to know employees because there are always new hires starting and older employees leaving. The hardest part of this job is the management, but the most enjoyable is the work I do and being of service to others. – less
Administrative Assistant (Former Employee), Staten Island, New York, and Brooklyn, New York – September 6, 2014
I enjoyed my time with Volunteers of America as it allowed me the opportunity to help others. I found it rewarding and challenging; a position that was never boring. I loved working with people, my co-workers and staff. The working environment was pleasant, but the most enjoyable part of the job was the impact my work had on those we were helping. I – more... loved taking on new responsibilites, and going above and beyond what was expected of me. – less
secure Environment on Island unit has a workout area gameroom, common areas for residents
Direct Care Worker (Current Employee), Quincy, MA – September 5, 2014
Pros: available o.t., active shift, meals provided
Cons: no breaks, mandatory stay only for fulltime staff
I would head into work 2:45 to allow a 15 minute window to allow staff to pass on and reciave important information.. AS i enter the Unit residents remain in theier rooms for a short period of time after entering common area they have reading time then usually a group meeting with an assigned clinician followed by dinner then back to the unit or outside – more... for activities followed by shower and phonecalls which are optional. Res then spend the rest of their evening until 9:30 on recreational activities staff support and guide resdients to make smarter decisions and also engage with activities throughout the day while enforcing program Rules. supervisors usually administrate proper medications and over see overall progress. It's a great hard working unified team at my job communication is a big thing. in the past 2 years iv been there iv learned allot of pateince and discipline and self control also many De escalation and disengagement tactics also restraints is necesary – less
Shift Supervisor (Former Employee), Brooklyn, NY – August 21, 2014
•Oversaw daily office operations for staff of 6 employees. •communicate with case managers and staff and assist in crisis intervention. •Documention of DHS/incident reports. •Conducted monthly fire drills with residents and staff. •Conducted bi-weekly schedule/ personal leave requiest and traunings.. •Followed routine and preventative maintenance checklists •Documented – more... all maintenance and repairs •Composed and drafted all outgoing correspondence and reports for managers. •Trained new employees on safety and operation of data entry software. •Maintained the safety and security of all resident and staff. •Mandated Reporter – less
productive place for adults to become independent.
Front Desk Supervisor (Current Employee), Bronx New york – August 21, 2014
Pros: great benefits
Cons: low salary
my day starts out well, I love my position as supervisor, i work in a setting were your involve with the residents, as for my coworkers they are wonderful from the director down to the maintenance men we all work together for the good of the facility.my job is not a hard job, the best thing about my job is the staff, i have learn a lot at volunteer – more... of America. – less
dsp care taker (Former Employee), Mobile, AL – August 20, 2014
We come in make sure you know where each person served were ask them how they are doing examine they to make sure they are alright. Try to keep them active while at home. making sure they good and are taking their medicine
Very disorganized organization with little to no proper orientation
Case Manager (Former Employee), Los Angeles, CA – August 20, 2014
Pros: flexible hours
Cons: just about everything else.
Went through three Program Managers and two Program Coordinators in three months. Very top-heavy organization with too many chiefs and not enough Indians. As just a regular worker, upper level staff appeared to be so bored that they were always in your business. Can't get any decent work done without some big-wig stepping in and throwing some meeting – more... to change things, or trying to tweak things that don't need tweaking. – less